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Fixed braces

Serving patients throughout Hest Bank, Morecambe and Lancaster

Fixed braces have been a popular straightening teeth solution for decades because of their effective and predictable results. Whilst they are suitable for treating simple cases, for some complex orthodontic problems there’s still no competition for traditional fixed braces.

What’s involved?

With a fixed solution, our teeth straightening dentist, Stuart Johnson or Sofia Dias will carefully bond brackets to your teeth, before joining them together with a wire which gradually aligns your teeth into a straighter position. You’ll need to see Stuart or Sofia every 6 to 8 weeks to change your wire and check on progress.

Treatment times vary depending on your individual alignment needs. For simple cases this could be just a few months, but for more complex movements, it usually takes between 12 months and two years to achieve your beautiful new smile. Stuart or Sofia will give you an idea of how long your teeth straightening treatment may take during your initial consultation.

Clear Braces Video
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Metal Braces Video
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Bold or discreet… your fixed braces options:

Metal braces and wires

The classic, most recognisable brace. Following recent advances in technology, our fixed metal braces at Hest Bank Dental Care now use low profile brackets and wires for added comfort.

Clear braces

Often referred to as ceramic braces, tooth coloured braces or invisible braces, our clear braces at Hest Bank Dental Care use clear brackets and tooth coloured wires for added discretion. They get the same great results as conventional metal braces – but they’re much harder to spot.

3 simple steps to a beautifully aligned smile:

  1. Consultation and planning
    After an initial consultation Stuart or Sofia will take photos, X-rays and digital scans, or a dental impression, of your teeth. These records will take precise measurements to make your personal brackets and wires.
  2. Transformation
    Once your brackets and wires are ready, Stuart or Sofia will fit them ensuring they are comfortable, so you can begin your straightening journey.

    You’ll need to return to see Stuart or Sofia every 6 to 8 weeks to check on your progress and change your wire, to slowly guide your teeth into position.
  3. Retaining your new smile
    Once your new smile is achieved, you’ll need to wear a retainer to ensure your teeth remain beautifully aligned. Retainers can either be removable clear trays, similar to a mouth guard, or a fixed retainer which are discreetly attached to the back of the teeth for continual support.

If you are looking for fixed braces or clear braces in Hest Bank, Morecambe and Lancaster and want to know more about your options, get in touch to arrange a consultation at Hest Bank Dental Care.

State of the art 3D digital scanner

We use the latest technology to produce a 3D image of your teeth in just minutes, without the long wait and discomfort that conventional scanning methods bring. 

At the end of your scan, your dentist will demonstrate a high resolution, interactive digital model of your mouth to discuss your best course of treatment.  

Digital design is the ultimate in personalised treatment for natural-looking, beautiful smiles.

Meet the team

Stuart Johnson

Dentist

GDC NO. 79487

Sofia Dias

Dentist

GDC NO. 145395

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Patient Reviews

People are talking about us

The biggest compliment we receive is when our patients refer their friends and family to Hest Bank Dental Care. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

1953 Reviews

5.0

9th November 2024

Always feel relaxed and cared for.

9th November 2024

Such a warm and friendly team that make you feel welcome and are interested in you as a person, not just a patient. Clinical treatment has always been very good.

9th November 2024

Mike is a great Dentist whilst also being very personable.

8th November 2024

As per usual highly professional but patient friendly and makes patient feel special

8th November 2024

Polite and informative staff. Excellent care.

8th November 2024

Whilst dental treatments are not always very pleasant, I felt very confident in the professional competency of the dentist treating me.

5th November 2024

Lovely staff from reception to clinicians. Clean and comfortable- more like a salon than a dentists.

3rd November 2024

Highly professional service. Booking an appointment is made easy, the dental care is second to none. The whole surgery is spotless. A visit to the dentist is not usually something to look forward to but the staff make it bearable. A full explanation of each move is always given. No plans to go anywhere else.

2nd November 2024

My dentist appointment was with Pinar, and Jake the hygienist.Both were very pleasant, friendly and professional at all times.

2nd November 2024

They are professional, efficient and courteous.

2nd November 2024

Always very gentle and makes me feel at ease

31st October 2024

Sara, my dentist explains everything very clearly. She is very calm and professional. Surgery is always very clean and tidy, and always feels welcoming

31st October 2024

Every member of the team is friendly, respectful and professional.

30th October 2024

All staff are always friendly, welcoming and make sure to explain the treatment and processes fully.

30th October 2024

Seen promptly and treatment explained

29th October 2024

Excellent

27th October 2024

Very kind but also professional service from everyone at the practice. You feel there is a real personal connection.

27th October 2024

I've always been happy with the dental staff and recommended the practice to my brother and his family.

26th October 2024

It's a very good dental practicewith excellent staff.

26th October 2024

This appointment was very efficient.

25th October 2024

Friendly staff, professional work

25th October 2024

Could not fault the job

25th October 2024

Everybody was very accommodating and explained everything thoroughly.

25th October 2024

friendly and professional staff, pleasant environment

24th October 2024

Very helpful and explained my problems thoroughly

24th October 2024

Pleasant professional staff

23rd October 2024

During the dental checkup the dentist noticed a filling had come out. Checking that he had time he managed to give me an anaesthetic injection before completing a new filling. Most grateful as this saved me a return journey for the treatment.

22nd October 2024

Lovely staff who are very helpful and kind. They always explain things to is clearly

22nd October 2024

Professional, efficient customer service in a friendly, clean environment

22nd October 2024

Very good with my autistic daughter

22nd October 2024

The friendly professional staff. I phoned for an emergency appointment and was sees in just over one hour. I have been a customer since the practice opened and the team and service delivery have always excellent.

20th October 2024

Emergency treatment

17th October 2024

Consistently friendly and excellent service provided to my family and me over many years.

16th October 2024

feel comfortable with all the staff. treatment explained and surgery very clean very happy

15th October 2024

on time , very pleasant and curtios and helpful lady dentist

15th October 2024

Friendly knowledgeable staff with great clinical experience.Very personable care and attention to detail.

15th October 2024

Everyone at Hest Bank is very friendly, professional and very helpful.

13th October 2024

Great dentist

13th October 2024

Have always felt comfortable on each visit. Thank you to Mike and all the staff.

11th October 2024

First class all the way, friendly team with loads of experience and the dentistry is second to none. The practice manager was so helpul and nice.

11th October 2024

Professional and pleasant clinical and adminstaff .The practice is clean and smart .

11th October 2024

The whole procedure went very well. Dental apts. at previous nhs dentists have not been a patch on this.

11th October 2024

All staff are lovely the clinic is v clean and I was able to get an appointment v soon when I needed one. My dentist explains everything to me and is v kind.

10th October 2024

From the reception staff, to the dental nurse, to the dentist.... everyone was so helpful and lovely. I am a very nervous dental patient with a lot of trauma, I was crying with nerves before and came out smiling.Elisha was brilliant with me and talked me through the treatment she was carrying out and was reassuring. Her dental nurse was also fantastic... they both made me feel so at ease that I pretty much forgot about my past experiences.

10th October 2024

Positive professional staff working with skill

9th October 2024

Professional, efficient and friendly

9th October 2024

Great communication and empathy shown by dentist and dental staff. Highly attentive and felt they were looking after ny well being and he my best interests at heart. Involved in my treatment and listened to and felt I could ask questions easily/

9th October 2024

Hest Bank Dental Care is outstanding - all their staff are superb warm and friendly knowing their patients by name, a genuine welcome nothing is a problem - this should be acknowledged!!

8th October 2024

Professional and detailed care

8th October 2024

Pina , the Dentist is fantastic, she treated me with respect, totally put me at ease. And gave me good advice 100% professional lady

7th October 2024

Staff are very friendly and helpful.

6th October 2024

Efficient, curtious and professional, clear information given. Only gripe is length of time waiting given appointment was 8.30am and this was delayed

6th October 2024

Hygienist professional yet approachable, putting the patient at ease.

6th October 2024

Very professional & thorough

4th October 2024

Ease of making an appointment, quality of dental work, enthusiasm of dentist, very welcoming reception staff.

2nd October 2024

I was treated professionally at all times

30th September 2024

Always highly professional in all respects

29th September 2024

The staff are very efficient.Very obliging. They listen to your needs and do their best To make you comfortable and happy. I am very pleased.

28th September 2024

Trustworthy, friendly staff in person and by phone, helpful, put me at ease, cleanliness, punctual for appointments, staff listen to concerns/needs

28th September 2024

Sara explains everything clearly and always keeps you calm

28th September 2024

Really helpful staff and excellent clinician, who I trust completely.

27th September 2024

Pleasant and helpful staff

27th September 2024

All entirely efficient and pleasant.No problems at all. Thank you.I almost enjoyed it !!!I would recommend Hest bank to anyone who was looking fo somewhere to be treated.

27th September 2024

Friendly caring professional staff

27th September 2024

Everybody very helpful.

26th September 2024

The thoroughness of the check up.The appointment was on time.I felt listened to and heard.The waiting area upstairs is very comfortable.Plenty of free parking within easy walking distance.

25th September 2024

It’s always a pleasure going to the dentist now , something I never thought I’d ever state, they’re so friendly and super at putting people at ease ,we always have a funny story to tell and laugh a lot ,such a great team!!!

24th September 2024

I have always found going to the dentist a daunting experience & I would stress about it so much during the lead up to going, but after being a patient at Hest Bank Dental, I never worry about my appointments! All the staff are so lovely & helpful. They always talk you through the process & are very patient focussed

22nd September 2024

The service received every time that I attend is very professional. The staff are always friendly and helpful and willing to help.

21st September 2024

The treatment from the moment you walk in to when you leave is always fantastic

20th September 2024

Staff. All staff are professional, friendly, polite and helpful.

20th September 2024

Very calming n professional

19th September 2024

Caring staff, efficient dental practice, clean and modern, relaxed atmosphere and usually running on time.

19th September 2024

Was referred from an emergency dentist at the hospital having been an nhs patient previously. I knew my treatment would not be straightforward but Hest Bank saw me promptly and produced a comprehensive treatment plan. My first appointment was for a filling and extraction. The extraction did not take place but will probably happen at a later date but Iwas not put under any pressure to have this treatment at the present time . All the staff that I saw on the day were very professional and treated me with the utmost respect. Would recommend Hest Bank to other customers.

18th September 2024

Very professional and courteous. My teeth have improved so much over the last ten years, when I began to attend the HestBank clinic.

17th September 2024

Amazing experience always helpful respectful and makes me feel at ease nothing to much trouble treatment excellent as usual

17th September 2024

Everyone from reception, to hygienist, dental nurses and dentist are always very welcoming pleasant, but professional throughout. I feel I can trust this surgery completely and have recommended them several times, resulting in friends now also going there. They all listen and explain ongoing treatment agreed. Thank you.

16th September 2024

Every visit is always friendly and professional. I rarely need any treatment beyond the check up and hygiene, but the few times I have needed additional treatments I felt I was always receiving the highest possible standard of care

14th September 2024

Professional team , caring taking time to reassure me.

14th September 2024

Dentist gave a friendly welcome although I am a new patient for him. Nurse pre-empted my needs. Both mafe me feel confident in their skills

14th September 2024

I am a little nervous about the dentist but I felt calm and listened to by all members of staff.

13th September 2024

Clean nicely presented surgery where you are greeted by friendly reception staff. The clinicians are professional and put you at ease, explaining clearly every aspect of your treatment.

13th September 2024

.

13th September 2024

All members of staff were friendly and helpful . Clinician explained what was happening/treatment throughout the appointment. Made to feel relaxed and found the experience less stressful than previous dental surgery.

12th September 2024

Very considerate and patient-centred care. Complete confidence in the dentist and dental nurse.First class service all round. Refreshing to be receiving a service where practitioners are clearly happy in their work - rather than depleted and over stretched

12th September 2024

Relaxed friendly and professional.

12th September 2024

Hygienist was great, very sympathetic, looked after me and did a great job.

12th September 2024

Very professional and everyone is caring.

12th September 2024

Experienced staff - listened to my needs- reassured me of what they needed to do carried out with professional attitude

10th September 2024

First class service all round, well done.

10th September 2024

Very professional and thorough. Put me completely at ease. Very clean environment. Friendly receptionist. Easy to get to and parking options.

10th September 2024

all aspects

9th September 2024

Everyone is so friendly, yet very professional.

9th September 2024

I find dental appointments very stressful and ended up getting distressed. The team were very kind and understanding they continued the appointment (it was just a scale) at my own pace and listened and checked in with me often.

7th September 2024

The friendliness of all staff & how relaxed they make you feel & nothing is problem also very efficient from start to finish..well done hest bank team

7th September 2024

Professional,respectful,level of expertise

6th September 2024

Efficient and professional.

6th September 2024

I am afraid of going to the dentist and Hest Bank always make me feel at ease. Jonathan is great, explains everything very well and is very friendly.

5th September 2024

Friendliness of the whole team and the extent to which the clinical team explain what they are going to do so that you fully understand. The clinical team don’t rush you and aim to ease any pre existing anxieties. They explain all options available.

5th September 2024

An old filling in a problem but painless tooth had fallen out. Whilst not really urgent the reception staff and Katie, my dentist, were keen to help and fitted me in on the day of my call. As always Katie did an excellent job and maybe saved my wandering tongue the discomfort of revisiting the gap created by the previously missing filling ! Thank you.

5th September 2024

My dentist Jonathan took time to explain options and costs, answered questions on the options and at no time pressurised me to make decisions there and then.

4th September 2024

Professional

3rd September 2024

i have always had a fear of dentists and dental procedures however i never have been made to feel silly for being nervous or felt like i have been rushed. my dentist and her nurses have always explained my procedures and explained to full lengths what the treatment will go like and explaining every step. my worries always get noted and my dentist goes to great lengths at calming my nerves and avoiding possible things i am most worried for. for example, i was extremely worried about the numbing injection but my dentist was very well at explaining my procedure was possible without the injection, to which she said we could go ahead without and if i wanted to stop at any point that wouldn’t have been a problem. it has made my fears a lot easier and i no longer feel as anxious or scared when going for treatment. i cannot explain how thankful i am for all the staff, including the receptionists who are always so lovely which always make you feel more comfortable while waiting and even ask how the procedure went when you go to leave. it shows extreme amount of care and makes me feel great everytime i leave. Thank you all ur a lovely team! :)

3rd September 2024

Very friendly staff and nice and clean place

2nd September 2024

Stuart is very patient with my don. We never had a problem during the visits

1st September 2024

Lovely staff, everything explained and not rushed at all.

29th August 2024

The clinical staff conducted themselves in a friendly yet professional manner. The way information was provided was clear and concise.

28th August 2024

Staff are all very friendly and helpful, dentist explains everything clearly and is very thorough during the check up taking time to take extra X-rays to double check the first ones as she thought there may be a possible issue. Deciding to re take X-rays at next appointment to make sure there is no change and if there was the procedure I would need to go through. So very happy with my care.

25th August 2024

Highly professional on all counts

24th August 2024

Although I would rather receive NHS dental treatment, due to cost, I have been very happy with the treatments I have undergone. My clinician is patient and explains everything clearly

24th August 2024

Mike is a great dentist who always strives for excellence

24th August 2024

Efficient and professional service and friendly atmosphere. Clean and comfortable waiting area and clinic. Prompt time keeping of apointment.

23rd August 2024

Faith in my dentist. I’m always listened to. Dealt with courtesy and understanding of my needs. All staff from receptionist through to clinician make me feel I am valued.

22nd August 2024

I have used Hest Bank for a number of years and have always been extremely happy with the service, kindness and helpfulness I have received over the years..I would recommend Hest Bank to anyone, young and old alike, all the staff are excellent, whether receptionist, assistant or dentist.

21st August 2024

Proffetionalism, attitude, friendliness, expertise of the clinician, assistant and reception staff.

20th August 2024

Hygienist was very thorough and advised how to improve things.Dentist explained xray and future treatment clearly and was very supportive.

19th August 2024

Very professional caring staff

17th August 2024

I have full trust with the team, built up over several years, after having a great fear of dental treatment from childhood, worsened by bad experiences with other dental practices.

17th August 2024

Both clinician and reception highly professional and friendly

17th August 2024

Lovely staff and everything is explained in detail so you understand

17th August 2024

I have been a patient there for over 20 years and have had no reason for complaint or adverse comment.

17th August 2024

Customer service is highly important for me and staff are very polite and understanding.

16th August 2024

Very professional and very friendly service, highly recommended

13th August 2024

Staff take the time to explain what they are going to do

12th August 2024

Always professional and efficient service. Friendly happy staff. Detailed explanation of options for treatment. Almost a pleasure to attend (from someone who does not like any form of medical intervention!) Thanks

10th August 2024

Always feel welcome, like one of the Hest Bank family. You are made to feel relaxed and nothing is too much problem. Really professional and a quality experience.

9th August 2024

Friendly dentist, clean environment, great service

8th August 2024

Staff are so friendly and helpful and any treatment is always clearly explained

8th August 2024

Fantastic advice, patient and friendly and thorough dentist

8th August 2024

All the staff were lovely especially the dentist and dental nurse. I felt very safe and reassured.

8th August 2024

The Dentist !

8th August 2024

Excellent service, nice people and been with you for years.

5th August 2024

Mike my dentist is the best dentist possible and brilliant at his job. He is highly professional . All the staff are very friendly and put you at ease . Nobody likes going to the dentist. But all the staff at Hest bank put you at complete ease . 10 out of 10

5th August 2024

Excellent clinical care, timely appointments, approachable and knowledgeable clinician

4th August 2024

Probably the best and friendliest Dentist in North Lancashire

4th August 2024

The treatment was excellent and getting your next appointments easily obtained

4th August 2024

Everyone in the practice is so friendly and helpful. It is such a welcoming supportive environment where patients can feel safe and that the best possible is being done for them in their best interests.

4th August 2024

The whole team from reception to dentist or hygienist welcoming and friendly. With great customer care. Waiting times rarely go overtime just a great practice

4th August 2024

All the staff are friendly and helpful

4th August 2024

friendly staff always have time to treat you as an individual and have time for yu to explain things if needed

3rd August 2024

No reason to complain at all.Always treated well.Feel comfortable and at ease.

3rd August 2024

Excellent service and treatment at hest bank dentist has always both hygienist and dentist are brilliant they always make sure that I feel at ease.

3rd August 2024

Hygienist was very professional explained every thing very satisfied with treatment

3rd August 2024

I feel extremely safe with Mike as my dentist - he is exceptional

3rd August 2024

All staff put you at ease as I have had some awful experiences with other dentists I have been to

3rd August 2024

Good care

3rd August 2024

Friendly helpful staff, I feel cared for at Hest Bank. They listen to any concerns and are encouraging when I have any problems.

3rd August 2024

Professional but very friendly service from all staff at the surgery. Time taken to talk about and explain any issues and possible treatment options

3rd August 2024

Mike Jones has been caring for my teeth for more years than I can remember and I have no complaints . On the contrary, I have nothing but the highest praise for his skills and friendly professionalism. I would like to add that Mike was caring for my teeth long before the introduction of this type of Snoopers Survey which elevates IT nerds to a position in which they sit in judgement on professional people who actually get the job done.

3rd August 2024

Excellent service and care.

2nd August 2024

Professional & friendly

2nd August 2024

Very friendly staff and good communication system. Kate is excellent at explaining the care she takes.

2nd August 2024

Professional and competent staff;cleanliness of the building and pleasant reception

2nd August 2024

Professional and friendly

2nd August 2024

Good surgery environment, friendly and helpful reception staff, professional and helpful dentist.

2nd August 2024

For many years I've had the best care and treatment from the whole team.

2nd August 2024

The professionalism of the staff.

2nd August 2024

Great dentistry,friendly and helpful staff. Nice , clean and modern facilities.Trustworthy dentist and does the work that is necessary.

2nd August 2024

Professional, friendly staff

2nd August 2024

The care attention bed side manner was excellent, all options were explained in detail.

2nd August 2024

Very professional- clarity of treatment - experience of the dental team and the extras , xray and scan

2nd August 2024

Very professional and the best treatment I’ve had in a long while

2nd August 2024

Friendly attitude from all the staff. Made to feel as though you’re their only patient. Thought this kind of experience was a thing of the past.

2nd August 2024

Friendly helpful manner

2nd August 2024

As a nervous patient, everyone is so kind and reassuring when I visit.

2nd August 2024

Really friendly helpful staff

2nd August 2024

ABSOLUTELY SUPERB SERVICE IN EVERY ASPECT!

2nd August 2024

Very satisfied with my dentist Stuart

2nd August 2024

Was quite nervous , but staff made me feel very relaxed xx

2nd August 2024

Over the years total satisfaction for the treatment received

2nd August 2024

Jonathan took time to explain everything to me in detail and the receptionists let me charge my phone!

2nd August 2024

Jonathan is just the best dentist! I am a somewhat nervous patient and his professional, calm manner is just the ticket. He also interacts well with both of my children during their appointments too.

2nd August 2024

Prompt efficient service, both arranging appointment and during actual appointments

2nd August 2024

Always put at ease and kept well informed

10th July 2024

An Inviting friendly atmosphere, clear and direct appointments regarding tooth health and my childrens teeth too. My children felt at ease during the appointment

6th July 2024

Dentist very friendly and reassuring. Explained everything that I needed. I haven't been for a while and given new dentist. Would definitely recommend

6th July 2024

Stuart is a miracle worker. Tooth had caused me so much pain and worry. He quickly identified the problem and effected a solution

5th July 2024

Really great local dentist. Friendly staff and really knowledgeable

4th July 2024

Professional dental staff

4th July 2024

Friendly staff, very thorough. The nurse put me at ease

4th July 2024

100%+ commitment, care and professionalism in everything the whole team do.

3rd July 2024

Pleasant and caring staff

2nd July 2024

Great staff great people what does your denture work really kind and gentle so at ease with them and very clean

30th June 2024

Attitude and care from staff. Skill of staff.

29th June 2024

Staff so friendly, the practice is very clean and modern looking. Both appointments on time and the dentist and hygienist both very professional.

29th June 2024

The staff were all so friendly and welcoming.

27th June 2024

Pure and simply, feeling valued and cared for.The whole atmosphere of the clinic from reception to surgery is so welcoming and pleasant.There is a family feeling about the place and every patient walking in seems to be part of it.What more can you hope for

27th June 2024

Consider ation

27th June 2024

They make me feel at ease and are always very personable. Procedure and options are talked through so I understand them

27th June 2024

Very nervous and anxious patient, my family use this practice so came highly recommended when I suffered a previous bad experience at another dental practice.

26th June 2024

Always friendly relaxed atmosphere and expertise on all visits. Recommended family and friends to this dentist on many occasions. Appts are arranged around my working day and reminders over text is definitely a high point.

26th June 2024

Great service, personable staff and clear costs.

26th June 2024

Care, consideration, helpfulness and advice future care planning. Excellent dentists whom I feel extremely confident in.

25th June 2024

Good service and able to arrange emergency treatment when needed

25th June 2024

The hygienist, Emma, is without doubt, the most proficient one I have ever had. I used to hate the experience for years, dreading the process more than a filling! She has completely changed that feeling.Adding in a very effective check up and dialogue from the dentist to explain matters clearly, just adds to an all round confidence in the team I now use.Top notch guys- well done.

25th June 2024

Efficient service; full advice on options to replace cracked tooth to enable informed decision.

25th June 2024

Clinician carried out her work to a very high standard and was genuinely concerned about my well-being

24th June 2024

Pinar, is very informative, caring and patient.

23rd June 2024

Professional experienced staff courteous Can not praise them enough Brilliant dentist and dental practice

23rd June 2024

Great dentist , always explaining procedures

22nd June 2024

Politeness

22nd June 2024

Everyone helpful and knowledgeable.Becci excellent

22nd June 2024

From an early age I've hated dentists and having to go every six months etc. When I was little I used to have fillings with no injection and the pain was horrendous. He has never hurt me. I would recommend him to anyone. He is kind, considerate and I'm sure the other dentists in the practice are the same.

22nd June 2024

I live in Hest Bank and so the Clinic is very convenient for my use and I now know the staff and during my association with the Dental Practice I have had no problems.Accordingly I would (and have) recommended the Clinic more particularly to those withready access to Hest Bank.

19th June 2024

Have always been nervous at the dentist, but I am always put at ease when I attend.

18th June 2024

Reception to the dentist, everything is great. No negatives at all from my experience.

18th June 2024

1st class customer care and service with fabulous staff:KnowledgablePersonablePutting patient firstFriendly Caring and engagingStuart is a top dentist with such a manner as to make you feel relaxed and in safe hands.

18th June 2024

Speedy efficient service with pleasant and friendly staff.

18th June 2024

Easy to make the appointment. Didn't have to wait long. Prompt treatment ( I had toothache ). Very professional staff

DP

Debbie Pedder

I was a terrified patient, who had been let down by my NHS dentist. My allocated dentist was Jonathan and I have been on an extensive dental journey with him over the course of 12 months. Jonathan has been very patient with me and offered me reassurance throughout. He has responded to all of my questions in persona and through email and I have never been more confident with my smile. I would highly recommend this practice. The staff are very welcoming and they care.

15th June 2024

Can’t motet expertise and super customer experience

15th June 2024

Thorough explanation of treatment options, cost and what the treatment entails.

15th June 2024

Clean friendly and comfortable

13th June 2024

Great polite professional people & extremely good treatment

13th June 2024

Personal service

13th June 2024

...

13th June 2024

I am always welcomed. The staff are very helpful and kind. I feel safe with the highly trained staff. I use to worry and feel anxious about going to a dentist but I don't anymore. I feel calm and at ease.

13th June 2024

Everything and everyone at Hest Bank Dental makes me feel calm and safe. The professional and friendly staff makes going to the dentist much less traumatic than I have ever experienced before. Thank you.

12th June 2024

Lovely staff, always welcoming. Excellent care every time.

12th June 2024

Great Staff and Dentists. Friendly comfortable environment. Plenty of treatments available. Very Flexible on appointments.

11th June 2024

Iv been a client for year and the staff are so lovely and caring. Like one big family. I had tooth ache a couple of months back and was seen twice in 2 days. Great response especially with really bad tooth ache. No waiting around. An appointment same day. Which was such a relief for me.

11th June 2024

Emma’s Hygiene service is amazing, very thorough my teeth felt so clean. She really spends time getting to every tooth. Her manner is cheerful & she puts you at ease as soon as she walks in the room.

11th June 2024

Everyone makes you feel important and at ease. They care about you and you know they have your best interests at heart.

11th June 2024

The surgery is well presented, friendly, clean and welcoming The staff listen clearly advise accordingly and treat professionally and with care

9th June 2024

First class service

9th June 2024

Easy to arrange an appointment at short notice. Receptionist very friendly, and the dentist Mike was superb

9th June 2024

Have built a rapport with my dentist over the years and am always looked after in the best possible way. When treatment is needed it is never a painful experience. Any questions are answered fully.

8th June 2024

The staff are very friendly making it a very comfortable experience.

7th June 2024

Every aspect of booking and checking in for the appointment was simple and trouble free. The hygienist and her assistant were both lovely, friendly and very competent in their jobs.

7th June 2024

I have always found the staff & Clinicians of HestBank to be friendly, helpful, interested in their patients' welfare & very happy to answer questions or discuss any worries that might arise from a treatment.

7th June 2024

profesional people

6th June 2024

Efficient friendly clinician. Punctual appointment.

6th June 2024

Professional friendly and treat people as an individual. They are informative and knowledgeable. The surgery is spotless, welcoming and has lovely bright waiting areas

5th June 2024

My hygienist & dentist are both extremely good at their job. Kind & caring too. I’m a very nervous patient but they are very good with me

5th June 2024

Make you feel really at ease and treat you like family

4th June 2024

The staff are incredibly nice and I always feel like every single one of them care about your every need and feels more than a job to them. Never feel rushed and they always but you first

4th June 2024

Friendly staff put me at ease. Very clean . Lovely dentist

4th June 2024

All staff are friendly and I feel the dentist is excellent at her job.

3rd June 2024

Friendly engaging staff. Excellent care. Good aftercare advice. As pleasurable an experience as having a filling can be! Cheers

2nd June 2024

Efficient processes.

2nd June 2024

Ther si never a problem to find an appointment that suits me or my child. Receptionists are always friendly and helpful. Cannot fault the dentist in any which way

2nd June 2024

Friendly relaxed atmosphere with great professional service

1st June 2024

Friendly efficient sfaff

1st June 2024

Practice well run, clean & my dentist is & hygienist are excellent.

30th May 2024

Professional & caring, nothing is too much trouble. Makes it an enjoyable rather than a stressful experience.

29th May 2024

Friendly staff

29th May 2024

Great Treatment and knowledgeable staff.

29th May 2024

Efficient and professional staff

26th May 2024

Great check up with Stewart , always pleasant and happy to answer queries

25th May 2024

Good helpful response due to a broken tooth

25th May 2024

Well organised clean and professional

24th May 2024

Excellent, professional, friendly.

24th May 2024

Detailed long term care. All staff friendly and helpful

24th May 2024

The staff from receptionist to clinician were extremely friendly and helpful.

23rd May 2024

Very friendly and efficient

22nd May 2024

All staff very polite and professional, the whole surgery is very clean

22nd May 2024

Excellent service and personable team

22nd May 2024

I absolutely love being a patient at best bank dental care, the staff are so kind and considerate to my needs. Fully recommend them to anyone seeking a dentist!

21st May 2024

Everyone in the dentist is friendly and does their best to make you feel at ease and relaxed

21st May 2024

Friendly, informative and professional staff.Rationale around pricing options and time allowed for me to make choices.Flexibility - I was offered a CT scan then and there so I didn't have to schedule an additional appointment and drive back again

18th May 2024

Everyone at Hest Bank is always friendly and courteous

18th May 2024

Prompt efficient service

17th May 2024

Excellent professional and friendly do it service . Made to germ at ease despite my nervousness . Piñar is a brilliant Dentist and always try’s to put me at ease .

17th May 2024

Put at ease everything explained as it went on and given great advice about cleaning my teeth.

17th May 2024

Pina is very patient and informative.

17th May 2024

Reception staff are so friendly and welcoming, and the clinical staff are consistently warm, professional and knowledgeable. It's an absolute pleasure to attend this practice!

16th May 2024

HestBank is extremely professional and the staff are very friendly

15th May 2024

Highest possible levels of professionalism in all respects: reception, hygienist, dentist.

15th May 2024

Always happy with service. Have already recommended to many people

15th May 2024

Very helpful, polite staff

14th May 2024

Friendly staff. Modern facilities.

14th May 2024

I was very impressed with the efficient running of the practice & the dentist & hygienist were very professional, explaining what I had to have done.

14th May 2024

Amazing staff working there.

14th May 2024

Nice calm atmosphere , friendly staff

13th May 2024

Every aspect of my treatment was excellent

13th May 2024

They really know their stuff and are very kind when taking care of me. Previous dentists left me with a fear of hygienist treatments and some gum issues. Hest bank are working with me to treat these, and are always kind, gentle and professional.

10th May 2024

Professional, friendly and courteous staff

9th May 2024

Always feel at ease at Hest bank dentist been a patient since it opened

9th May 2024

Prior to changing to this dentist I had problems with another dental practice and I feel confident with Hess Bank.

9th May 2024

Very professional

9th May 2024

Although I couldn't initially make contact with the surgery with it being a bank holiday weekend and the practice had closed early on the Friday and although the website said it was open on the Saturday it was actually closed. However I was able to make contact on the Tuesday morning and an appointment made at 12:30, thank you.I received excellent service and got my smile back

9th May 2024

Confident in staff

9th May 2024

Highly satisfied with the whole ambiance and professionalism

8th May 2024

Very efficient, caring, and a nice relaxed environment

5th May 2024

I have been going to Hest Bank for more than 20 years. If they were not good I would have left long ago.

5th May 2024

Genevieve saw me first and then I saw Katie. Both are highly professional and inspire confidence and trust. My previous dentist in Manchester looked after me for about 25 years retired and I had some nervousness about the move to Hest Bank. I need not have been concerned as every aspect is perfect and Katie in particular has been brilliant taking out a troublesome tooth without drama or problems.

4th May 2024

Good dentistry.Good Practice generally.

4th May 2024

Clean and comfortable surroundings.Pleasant practitioners who listen to your concerns and address them.

3rd May 2024

Friendly staff, appointment was on time, full confidence in my dentist and the hygienist, parking was available straight outside the door - basically all good.

3rd May 2024

All staff are professional and helpful

3rd May 2024

I think the surgery reception staff are welcoming and the standard of care is high. It is a relaxed atmosphere and after years of anxiety visiting my NHS dentist, attending here is a wholly different experience.

2nd May 2024

Very little waiting time , warm friendly staff, comfortable surroundings and experienced dentists

1st May 2024

Brilliant staff. Great ambience.

1st May 2024

Been with Hest Bank dental surgery since we moved from the Isle of Man in 2004. Fantastic service, great continuity and care from the same staff and wouldn’t go anywhere else.

1st May 2024

When I first came to Hest Bank Dental I explained that I was a very nervous patient due to past experiences of poor dental treatment. My dentist, Stuart took time to explain procedures to me and was very patient. My hygienist, Genevieve knows that I find the water scaler very painful so she takes the time to do the scaling manually.

29th April 2024

From entering to leaving excellent service

29th April 2024

I lost the bottom tray of my whitening kit. I walked in off the street, an explained my situation to the receptionist. She straight away had a word with my dentist and was seen within 10 minutes. A new tray was organised and ordered right away. Great service!

28th April 2024

Great service, friendly staff, nice space.

28th April 2024

Professional. Explain what's happening and what could happen to help me make choices. Ease of scheduling appointments for the next routine check up.

27th April 2024

Always very caring and very gentle when having anything done,Hest Bank dentist is a brilliant dentist they really look after you and make you feel at ease.

27th April 2024

The staff are very pleasant, helpful and professional.

26th April 2024

Very friendly and efficient staff. Very pleasant surrounded and great variety of magazines.

26th April 2024

As soon as I walked in, the receptionist called me by my name which was a very nice and was very chatty with me. Hygienists were amazing and very friendly and chatty too. Overall very warm and welcoming and always highly reccomend

26th April 2024

From when i joined the HestBank Dental Practice i have always received 1st class treatment from my dentist Johnathon and his nursing staff.

25th April 2024

Both the dentist and the dental nurse are amazing at putting me at ease, as I’m a nervous patient. They are so skilled at their work that I feel no discomfort at all. Their communication skills are excellent, so I always know what the plan is, what options there are with my treatment. All round positive experience.

24th April 2024

Relaxing friendly team throughout. No rush involved during treatment making it relaxing.

24th April 2024

Personal service.

24th April 2024

Always professional...calming...and friendly from the minute you check in at reception. Never having to wait very long and always fabulous magazines to flick through.Would highly recommend .

24th April 2024

It was all entirely satisfactory. Almost a pleasure ! Thank you

24th April 2024

The level of professionalism, expertise of treatment and the finished results, far exceeded my expectations. Stuart and his team are exceptional. They are the benchmark other dentists and clinical teams, should aspire to replicate. Fantastic!

23rd April 2024

The warmth &professionalism of the entire team,Treatment explained

23rd April 2024

I've found the people at Hest Bank to be particularly good at communication, explaining exactly what I need to do to look after my teeth. My experience has been that this level of engagement with patients is something of a rarity, and I greatly appreciate it.

23rd April 2024

No problems, No issues, No hassle

23rd April 2024

Helpful, friendly and welcoming staff

23rd April 2024

The fact that I am a very anxious patient is taken into consideration by both my Hygienist and Dentist which makes for a much easier time spent in a dental chair.

23rd April 2024

Immaculate practice nice relaxing environment. The staff are very friendly and put me at ease. Bit nervous of going dentist but haven't felt this since joining Hest Bank .

23rd April 2024

It's easier to make an appointment and they have a late night and Saturday option. Always a friendly smile.

22nd April 2024

The staff are always friendly and considerate, and the treatment very efficient. I always feel very confident with what they are doing. The practice is close to where I live, which is helpful, too.

21st April 2024

At hest bank you feel like part off the family.They get to know you and you them.They are friendly and welcoming and my kids also love going to the dentist for there 6 month check ups

21st April 2024

All the staff are so lovely and reassuring. I'm no longer scared to come to the dentist when I used to be. Staff are friendly, respectful and explain things clearly. They also clearly read notes and remember you, so the appointment feels personal.

21st April 2024

Friendly efficient treatment always

21st April 2024

Very professional

21st April 2024

Always feel comfortable. The clinicians are nice people. Friendly clinic

20th April 2024

Clean modern surroundings. Helpful polite staff.

20th April 2024

The whole experience was stress free!! And everyone was so pleasant

20th April 2024

Made to feel at ease and such friendly people

20th April 2024

All the staff are lovely. Make you feel completely at ease, very friendly. Very efficient. Very clean easy to park, and look pleased to see you.

19th April 2024

I had a very bad experience with a different dentist in 1976 but Hest Bank has helped me to overcome some of my fears. I feel more like a family member than a patient.

19th April 2024

Staff friendly and competent, easy to get an appointment

19th April 2024

Reliable

19th April 2024

Very efficient, very friendly. Clinics very clean and tastefully decorated.

18th April 2024

Friendly professional staff

18th April 2024

I felt a little anxious before the treatment but the dentist explained the treatment process which I found very reassuring. He told me what to expect and how to ensure that the aftercare went smoothly.

18th April 2024

Friendly staff easy to talk to

18th April 2024

Friendly, professional staff, always smiling and welcoming. Reception staff greeted me by name.

18th April 2024

The attention I received was prompt, pragmatic, and non-judgemental (having re-registered with a dentist after many years of not having gone). Everything was well-explained, and I felt well-advised throughout.

17th April 2024

Professionalism, friendliness - I am confident that my dental health is in the best of hands.

17th April 2024

Professional, informative and courteous service

15th April 2024

I have recommended Hest bank to others. and i will be returning for more Treatment..their service is excellent all round !!

14th April 2024

I've been a patient for several years. Always treated well, made to feel comfortable and everything is explained fully. From making an appointment to paying everything is straightforward .

14th April 2024

Always friendly staff. I needed an emergency appointment on a certain day as I had toothache and was seen within a few hours. I was in hurrendous pain and I got the treatment I needed. Very pleased.

14th April 2024

all good on all departments

14th April 2024

I have been a patient for some years. It is a well run practice very close to my home.My dentist is retiring and I hope for a successor who is as good. My only criticism is a short wait before my hygienist appointment.

14th April 2024

Mike is a highly skilled professional and both he and his team are a pleasure to deal with

13th April 2024

Staff friendly and helpful. Extremely clean and efficient surgery.

13th April 2024

Lovely staff who treat you with respect and are friendly. I have been coming to HestBank for many years and have always been satisfied with my dentist and the work that he has carried out.If you need an emergency appointment I have always been seen on the same day.

12th April 2024

Helpful staff who take the time to explain everything. Happy and friendly. Conscious and respectful. Clean and comfortable waiting area with uptodate reading material.

12th April 2024

The professionalism of the clinicians .The care and consideration shown to me during the appointments

12th April 2024

All the staff at Hest Bank , cheerful and positive.

12th April 2024

The staff front desk and the professionals are always top rate in their attitude and attention to detail.

12th April 2024

Very courteous and friendly staff

11th April 2024

Great friendly atmosphere and a pleasant professional team providing good quality dental services.

11th April 2024

Dentist was the most thorough and compassionate I’ve ever experienced. Also excellent with my anxious child.

11th April 2024

Treated really well as an emergency and have now registered there

11th April 2024

Friendly and helpful team

11th April 2024

I have always felt I had a friendly approach and helpful approach from all the staff. Clear instructions. Clean and tidy dentist areas. Very helpful and calm atmosphere. Feel relaxed and calm during treatments.

11th April 2024

All staff are extremely friendly. Mr Tolsen put me at ease and I felt listened to and accepted for who I am. He was patient and kind when I explained my problems.

10th April 2024

Efficient friendly staff

10th April 2024

I have already recommended Heat Bank to other. The quality of the treatment is excellent. They staff are lovely and do their best for you.

10th April 2024

Professional and friendly dental care

9th April 2024

Very friendly and makes you feel at ease.

9th April 2024

Great care and polite staff.

7th April 2024

Brilliant staff at the desk, amazing compassion from all staff. Highly skilled dentist. Lovely nurse that put me at ease.

7th April 2024

I’m always listened to and Stuart is always available to explain things clearly to me,putting my mind at ease ,I will gladly encourage others to make their dental care at hest bank dental care

6th April 2024

Excellent staff, friendly, reassuring and professional.

6th April 2024

Very professional and reassuring...it's the best experience I've ever had at a dentist..I would highly recommend them.

5th April 2024

Good dental care delivered by friendly highly skilled people

5th April 2024

Friendly staffGood discussion around my optionsProfessional and thorough treatment done

CD

Clive D

Absolutely faultless, first class treatment!

5th April 2024

Absolutely perfect in every respect, ... Professional, Knowledgeable, Helpful, Caring, Expert, Immaculately Presented and Friendly.

4th April 2024

I always receive exceptional care, attention and treatment from Sophia, highly recommend

AR

Andy Rees

Fantastic staff, no pressure to have treatments, they fully explained all options, no hard sell ! And prices are on a par with other good dental care providers. Overall excellent.

29th March 2024

I no longer live in the area but am close enough to travel just over an hour to visit Hest Bank Dental. I have been treated by 5 different professionals and attended with 3 different nurses. Each member of the team has been superb. Recently I again received the powder spray hygeine clean option which on second experience turned out to be another pain free experience.I have cared for my teeth throughout my life and so proud to be a customer of such an exceptional team of practitioners.Thank you once again Hest Bank Dental.

29th March 2024

Sarah completed my check up and when I asked my options for treatment on one of my teeth, she took time to explain what was available and other alternatives with eg dental implants.

28th March 2024

Efficient but caring staff. Everything is to a very high standard

26th March 2024

Pleasant and efficient staff

26th March 2024

Friendly staff very good standard of work

25th March 2024

The clinician is so professional, knowledgeable and easy to talk to, I feel confident in their abilities.

24th March 2024

Easy to book appointments, efficient booking confirmation, reminder for appointments a week before due. Location of clinic good too.

24th March 2024

Kind efficient friendly professional service so very important for someone like me who has a dentist phobia. Kate is exceptionally good.

23rd March 2024

Friendly staff. Good availability.

23rd March 2024

Sofia Diaz, my dentist is always friendly, professional and highly skilled. She has helped me overcome my fear of dentists by explaining and involving me in decisions made about treatment. I trust her judgement implicitly and am grateful to her and all at Hest Bank for the confidence they have given me. I must also mention gentle Genevieve, the hygienist who did a wonderful and painless clean of my teeth. Fantastic job. The issue I had was that the booking system went down so I couldn’t rebook. The receptionist said she would call/text with another appointment, but she hasn’t. My memory isn’t great and I need to rebook straight away or I will forget. I will call myself on Monday.

22nd March 2024

Professional, friendly and kind

22nd March 2024

Everyone is always helpful and pleasant.

21st March 2024

I was fully informed by my dentist everything that having a full denture set entails,the pro's and con's were explained in Detail to me.

21st March 2024

Everyone is really friendly

21st March 2024

Good empathy from staff and politeness and friendliness

21st March 2024

All staff friendly and professional, given clear advice regarding my dental care.

21st March 2024

Efficient, friendly & very professional

21st March 2024

17th March 2024

Very friendly staff

16th March 2024

I always feel well cared for, safe and listened to.

16th March 2024

Friendly, progressional and adapted to my disabilities.

16th March 2024

Efficient but still friendly service. I have been at hest bank for some years now and never felt pressured into getting treatment that was not necessary. Great for maintaining and advising on good dental health.

14th March 2024

Everyone I had contact with was kind and approachable. They were all very calm and relaxed and gave the impression they knew exactly what they were doing.

14th March 2024

I like my hygienist Genevieve, she is very gentle and reassuring

14th March 2024

Efficent and courteous service.

13th March 2024

All aspects of care were good, from requesting an urgent appt, to dental assessment, professional manner throughout including discussion of my concerns and options, and planning future care.

13th March 2024

Excellent experience and very friendly staff

13th March 2024

Essentially I feel I'm receiving effective care in a professional environment, and am made to feel part of the process of maintaining my dental health. The clinic is clean, modern and professional.

12th March 2024

I have already recommended Hest Bank to friends, who also now attend that surgery. All employees from dentist, hygienists and reception staff are very pleasant and helpful in a professional way.

12th March 2024

Very professional staff providing excellent personal service

12th March 2024

Nice friendly staff. Put me at ease , very clean

10th March 2024

My dentist Mike is amazing and I trust him completely. Always a positive experience

10th March 2024

Ease of booking appts and nice friendly staff

9th March 2024

Always looked after from the moment you walk in to when your treatment is finished

9th March 2024

As a very nervous patient I found the dentist kind, caring and very professional. She listened to my concerns and was reassuring. A great dentist

9th March 2024

Calm, clear dentistry, quiet surroundings with a picturesque view. What’s more to love?

9th March 2024

Always friendly and professional. Lovely staff.

8th March 2024

You are always made to feel welcome. The staff are always lovely ,the treatments are great .The surroundings are lovely.You can always park outside .

8th March 2024

Excellent standard

8th March 2024

Courteous and polite staff with exceptional cleanliness.

8th March 2024

So easy to book and staff friendly and efficient

8th March 2024

Friendly, professional staff

8th March 2024

Friendly and efficient staff. Pleasant environment.

7th March 2024

Excellent staff

7th March 2024

Confident the treatment given was the best option for me. No pain . Dentist professional and polite. The surgery was very clean. Options for possible treatments were discussed that I had no idea were available. Wish I had received this advice years ago.

GC

Gareth Catterson

The best dentist I have ever attended. Professional, friendly and relaxed. Skilled treatment and sound advice. No questions unanswered. Wish I had been coming here for a lot longer. If I had I believe my teeth would have been in a much better state than they were when I started here.

6th March 2024

Friendly staff, clean environment, competent staff. No complaints at all.

6th March 2024

Historical experience with Dentists have not been great. My dentist at Hest Bank took the time to discover my fears concerns and wishes. Once calm they continually reassured me and talked me through the process. This has to be the most confident I have ever felt in a dentist surgery in four decades. The dentist, nurse and reception team made it a seamless process without judgement or prejudice. I look forward to more consistent appointments and better oral health.

6th March 2024

Brilliant, friendly, professional clinicians and staff who put me at ease. Good advice and feedback.

6th March 2024

The kindness of Katie and reception team. I always have a laugh when coming to hest bank which really calms my nerves!!

6th March 2024

All went smoothly and a very informative nurse.

6th March 2024

Professional and courteous staff and feel confident of the care provided

6th March 2024

Good standards

6th March 2024

Excellent Service and treatment

6th March 2024

There were no issues experienced. I do not have time just now to add any more.

5th March 2024

The staff consistently demonstrate professionalism, courtesy, and a genuine commitment to addressing any needs or concerns. Their thorough approach and attentive listening skills ensure exceptional treatment and care.

5th March 2024

Very good service

5th March 2024

I would recommend Hest Bank all staff are very professional. Anyone like me a nervous patient, l have found this practice very good. So if you are terrified of the Dentist like me come and see this team.

5th March 2024

The reception staff are always very pleasant and helpful. The dentist always puts me at ease and never fails to do an excellent job. I have been going to this practice since it opened and would never consider going elsewhere.

5th March 2024

Hygienist and hercolleague were excellent. Great banter and very professional.

5th March 2024

Super care and attention to detail Totally painless and friendly

29th February 2024

Convenience of site and attention of people concerned.

29th February 2024

Very professional & caring

29th February 2024

All staff are brilliant, especially Katie Henry. Always put at ease during my appointments and everything is explained in full detail. Dental practice is lovely and friendly, clean and tidy. Wouldn't go anywhere else for my dental care.

29th February 2024

over all high standards from the checking in on the first appointment to visiting the actual dentist, all staff friendly. professional and happy to listen to concerns and help

28th February 2024

Because everyone there are always professional, friendly and helpful. My dentist Stuart and hygienist are both brilliant at there jobs, kind, helpful and are always happy to answer any question I may have.

25th February 2024

I was put at ease, offered various treatments and felt reassured.

24th February 2024

Friendly professional service

24th February 2024

The staff are always friendly, helpful and efficient. The treatment I have received over 20 years or so has always been very good.

24th February 2024

I am always greeted with enthusiasm by reception staff and treated well and professionally by the dentist and hygienist. The surgery building is pleasant and welcoming

24th February 2024

The person i was booked to see was running late, but they quickly got me in with a different dentist. I was very impressed

24th February 2024

Very friendly and professional practice. Clean and welcoming.

23rd February 2024

Excellent dental treatment, friendly and helpful staff, and pleasant surroundings.

23rd February 2024

Excellent practice

23rd February 2024

A patient of many years I have always but always found the Hest Bank Dental Practice to be professional, warm, welcoming and genuinely knowing their patients - so important!

23rd February 2024

Stuart is always conscious of my fear of dentists and makes me feel at ease every time I attend my appointment

23rd February 2024

Weve been with this surgery for over 6 years.They are very focused on prevention. Plenty of check ups and hygiene treatments and advice which has led to both of us not needing unnecessary treatments

23rd February 2024

The dentist was very professional and has always ensured that I understood what he has done and all the options available to me. He is by far the best dentist I have come across.

23rd February 2024

Everyone is very helpful and make you feel at ease

22nd February 2024

Highly professional.

22nd February 2024

Very efficient, on time, and great service

21st February 2024

Lovely staff. All treatment discussed sensibly.

21st February 2024

Great service, Kate was excellent.

19th February 2024

Everything about it is good. I feel I know the Dentists personally. Can’t fault it.

19th February 2024

Excellent customer service!

17th February 2024

I find at this practice, the patient always comes first. I have medical problems and these are always taken into account. My dentist is always so patient with me as I easily get upset, not about my teeth, but the medical problems which makes the visit far more tolerable, eg walking and sitting in the chair. I've had problems in the past with other dental practices and here everyone is so helpful. I couldn't wish for more. All excellent.

17th February 2024

Well run and friendly staff. I have been a patient at the clinic for 10 + years and always received good treatment and advice

17th February 2024

Very competent staff , cleanliness, polite, professional service.

16th February 2024

A prompt response to my request for an appointment.Excellent treatment to replace a crown. All made as pleasant as possible

16th February 2024

I’ve always experienced a good service with all the team and any problems have been quickly resolved.

15th February 2024

Friendly people, professional and knowledgeable. Always on time.

15th February 2024

Efficient, friendly, and take time to explain the treatment and the options. And I don't think I've ever had a tooth out so quickly!

14th February 2024

Felt totally safe in stuarts hands, he explained everything and put me at ease

14th February 2024

Nice people - friendly and professional. I felt comfortable with Jonathan carrying out the extraction - skilled and experienced.

14th February 2024

I needed an urgent appt and the receptionist was really helpful and rang me back with a time that day. She was very understanding. Dentist was great and very understanding too. Quickly seen, and felt satisfied with my treatment.

13th February 2024

They listen to your needs and accommodate you

13th February 2024

The clinician was very informative and understood my personal needs.

13th February 2024

Wonderful, friendly team that provide an excellent service

12th February 2024

Being able to schedule my appointment with the hygienist and dentist for the same day, the professionalism of all the team members and the enviroment.

10th February 2024

Everyone at this dental practice is very friendly and extremely professional.

10th February 2024

Professional and put me at ease

10th February 2024

The friendliness of all staff makes the whole appointment a more pleasurable experience. The check up and hygiene examinations are clearly explained and professionally conducted.

10th February 2024

The dental nurse did not need to interact with me so I put satisfied, I’m sure if she had it would have been highly satisfied.Everyone is lovely and helpful thank you

10th February 2024

I have been with Hest Bank for 16 years. I would not go anywhere else. Stuart Johnson is the best there is.

10th February 2024

Always a good experience when visiting no matter the treatment involved.

9th February 2024

Great dentists always welcoming and reassuring to a nervous patient

9th February 2024

Very professional service by highly skilled and qualified staff, would recommend to everyone

9th February 2024

Ease at which we settled in as patients and the overall experience of how the practice is run

9th February 2024

The staff and the location

9th February 2024

Best dentist ive ever had

9th February 2024

Rebecca was lovely, kind, efficient, easy to understand,helpful and relaxing . We'll able to support a terrified client like me.

9th February 2024

A great overall experience with kind and professional people

8th February 2024

Helpful receptionists, very good clinicians who listen and advise.

8th February 2024

Friendly and very professional -if expensive

8th February 2024

A superb experience from start to finish, the time taken to explain the process, to answer any concerns and the overall level of compassion and care were absolutely superb on this occasion and that is very much down to the dentist in question and the dental nurse assistant. Both of whom were brilliant

8th February 2024

Very nice clinic , friendly and knowledgable staff

8th February 2024

Respectful, communicative , friendly punctual, ease of booking to suit you, Easy parking

7th February 2024

Ease of appointment making. Punctual. Thorough treatment and examination. I have never felt nervous at this practice or suffered undue discomfort.

7th February 2024

Always consistent good care.

7th February 2024

Professional service that has my confidence

6th February 2024

The ease of booking an appointment online that suits me, the polite reception staff and the lovely dentist I have been seeing for the last two years, it all adds up to a stress free experience. She explains everything, all the treatment options and always listens to my worries and concerns. She is very patient and reassuring throughout the session.

6th February 2024

Friendly staff my treatment was comfortable the hygienist was very considerate of my welfare and explained methods to deal with my gum disease and demonstrated the way to use the various brushes

6th February 2024

Very professional service

6th February 2024

Staff are always very caring and friendly. Always say put your hand if you need a break. Which sometimes is needed when having scale and polish.

6th February 2024

I have always had excellent treatment at Hest Bank and always had complete confidence in the ability of the practitioners I have met to deal with any problems I may have.

3rd February 2024

I’ve always found Stu and the team to be highly professional and extremely personable

2nd February 2024

The service was completed professionally in a pleasant environment by friendly knowledgeable professional people.

2nd February 2024

Highly professional practice

1st February 2024

Your always made to feel at ease and explained any procedures in a way that is calming and easy to understanding

1st February 2024

Very nervous patient. The dentist made me feel at ease (as much as I could have done) very happy with the work done and how she explained everything in very good detail

1st February 2024

Efficient, hygienic, stylish, great staff

31st January 2024

Nice family feeling, but professional.

30th January 2024

Very polite and friendly staff, very nervous about going but they put me at ease straight away and made me feel comfortable. Couldn’t recommend highly enough

30th January 2024

As a very nervous patient I was made to feel at ease and every step of the treatment was explained.

28th January 2024

Always been very pleased with dental care from Mike. When not able to book in with Mike before Christmas I saw Katie. Very happy with treatment from her too. I was very nervous having a crown fitted. She talked me through each stage and did an excellent job. This appointment was for a check up and was with Katie again.

28th January 2024

My dentist Stuart is just wonderful. He explains things clearly and he works with care and enthusiasm.

28th January 2024

Everyone is always courteous and polite, putting me completely at ease….

27th January 2024

Went to see Emma the hygienist first she was very gentle scaling&polishing my teeth then went to see Stuart the dentist he was also very checking my teeth&gums,both of them are excellent.

27th January 2024

Staff is respectful and professional and i feel I am in good hands and get the best treatment

26th January 2024

ProfessionalismFriendliness Efficiency

26th January 2024

Very friendly and reassuring

26th January 2024

I’ve never had a dentist practice that makes you feel so at home and ease whilst in with them being seen and outside in the waiting area. The staff are brilliant and always super friendly. Can’t fault a thing.

25th January 2024

Excellent service

25th January 2024

Very nice clinic with nice staff. I especially want to thank the dentist Sarah who is just incredible! This is the second time I had an appointment with her and was very pleased with the result)

25th January 2024

All the staff make you feel comfortable & relaxed.Their friendly,supportive & welcoming approach puts you at your ease.they are polite,respectful & very helpful.You feel that you matter & they are prepared to put in extra effort to ensure high quality service.

25th January 2024

Felt very comfortable from reception to the the dentist who explanation in graphic detail of my teeth and fully explained what treatment options were available and we mutually agreed on which option was best. The equipment is very modern.

25th January 2024

Very helpful staff.I experience issues during my last dental treatment and whenever I rang I was seen the same day to help with the complications after root canal.Staff take they time to explain what the procedure involves,waiting time is never too long.Overall good experience .Only dentist my husband is not afraid to go to locally.

25th January 2024

All staff polite helpful and kind

24th January 2024

waiting rooms all clean and comfortable. Staff welcoming and efficient . Any treatment I have had in the past at Hest Bank has been satisfactory.All in all a good experience.

24th January 2024

Competent people in a highly professional practice.

23rd January 2024

Excellent pain free hygiene clean. Best ever.

23rd January 2024

Friendly & polite service

21st January 2024

Overall good experience, polite staff and great overall dental experience!

21st January 2024

Professionalism ;polite;efficient and friendly

21st January 2024

It provides a very good and reliable service; it is highly professional and all the staff are welcoming, reassuring and polite..

20th January 2024

Feeling welcomed and important as a patient.

20th January 2024

Stuart

20th January 2024

Lovely staff.

20th January 2024

Felt at ease with the hygienist she explained every thing to me. Was very satisfied

20th January 2024

I always feel I’m listened to, and valued as a customer. I used to be terrified of receiving dental care, but at Hest Bank, I feel really quite relaxed.

19th January 2024

A friendly place where they know and communicate with you. Treatment is of a very high quality.

19th January 2024

They trully care they listern and nothing is too much trouble and wen im fearful they always make me feel at ease and confident that i am always in control while i am in the chair

19th January 2024

I am Autistic and need a lot of accommodations to visit the dentist. Everyone at Hest Bank is fantastic at listening to my needs and going the extra mile to meet them.

18th January 2024

Excellent , professional and friendly . Always feel welcome and listened too.

18th January 2024

Very friendly, welcoming and approachable

17th January 2024

Everyone is really friendly

17th January 2024

My teeth are so much better now I get regular hygienist appointments and I have never had a bad experience at Hest Bank

16th January 2024

Friendly staff, very clean

14th January 2024

1st class all round

14th January 2024

Staff very friendly and very professional

13th January 2024

Felt confident with the treatment.

13th January 2024

Treatment explained and procedure through out, staff extremely caring

13th January 2024

I am a nervous patient an am always treated well and with consideration for my anxiety.

13th January 2024

Lovely staff and convenient location

13th January 2024

Overall a very good experience going to the dentist! :)

12th January 2024

Good communication, empathy and kindness of the staff.

12th January 2024

Very happy with the hygienists work and professionalism during the treatment. Having been coming to the dentists for the last two years and being made comfortable and welcome always

12th January 2024

Very friendly and always feels clean and safe.

12th January 2024

The staff are very friendly and it feels very relaxing and carmming which is good when we have taken our children before.

12th January 2024

Prompt convenient appointment with a good explanation of the cause of the problem and options of treatment

11th January 2024

Friendly & caring staff both on the phone & in person. Thank you all.

11th January 2024

Staff professionalism, excellent hygiene, comprehensive service, treated with respect.

11th January 2024

Very friendly professional teamExcellent dentist and hygienist

9th January 2024

friendliness

9th January 2024

Love the place, staff are great and stuart is outstanding at his job.

9th January 2024

Always there when ever I have tooth ache and book me in quickly. Always pleasant and easy to deal with. And always have chosen the best choice for my teeth and never just opted for the easy option of extraction like most dentist would.

9th January 2024

Rebecca is very friendly and compassionate.She is an excellent hygienist

9th January 2024

Everyone from the dentist to the front of house staff are a pleasure to deal with. Felt at ease, welcomed and well taken care of.

7th January 2024

Because I have full trust in the practice from previous treatment

6th January 2024

Great customer service

6th January 2024

Very reassuring as I was nervous. Superb craftsmanship.

6th January 2024

Great customer care with all needs expertly explained

5th January 2024

Friendly staff, competent and efficient

5th January 2024

Everything from start to finish, explanation of the process and possible complications were explained extremely well.

5th January 2024

Very easy to book, very friendly reception staff, excellent and professional service

4th January 2024

First class service from start to end

4th January 2024

The dentist is exceptionally good and professional and puts my children’s fears at ease

4th January 2024

Attentive and professional staff

29th December 2023

ease of online booking, getting extra treatment that wasn't part of my initial appointment, no delays and clear information from the dentist

24th December 2023

All the staff, whether reception team or clinicians, are excellent and I have always been very happy with the clinical care. On this occasion, I needed an emergency repair just before Christmas and was very happy with the way the reception team scheduled an appointment for the next day and then rang me with a cancellation so I could see my own dentist that same day. Very happy with the repair work done by my dentist, and the epway it was explained.

24th December 2023

Always on time, professional and friendly

23rd December 2023

Friendly atmosphere, being put at ease

21st December 2023

I have felt fully supported through over 12 months of treatment for dental implants

21st December 2023

Everyone is so helpful and make you at ease. I wouldn’t have got the nhs treatment without the kind recommendation of Jonathan and now the follow up treatment is excellent. Not only is the treatment you provide is so excellent but you also go out of your way to recommend nhs treatment if you can have it

21st December 2023

Friendly dentist always pleasant staff .Great care given making you feel relaxed .Always can get an appointment.

21st December 2023

My previous dentist did not have sufficient time to explain or listen I feel.

21st December 2023

Staff kind and courteous, nice facilities

21st December 2023

Good professional and friendly service

21st December 2023

So welcoming, friendly and efficient. Genevive is so gentle too. Wonderful.

21st December 2023

It is a friendly and professional practice.

20th December 2023

The hygienist was very good and the dentist was similar.

19th December 2023

Very efficient . Friendly and helpful staff. Clinician was very professional and reassuring.

15th December 2023

Becky was fantastic, really professional and nice. She even offered for me to have a squeeze of her breasts! I would have loved too but Im happily married. Maybe another time.

14th December 2023

Very polite and welcoming staff. The dentist is very calming and made sure I was comfortable at all times during the treatment. I'd asked to reschedule the appointment, the staff did all they could to help me find a better time and date.

14th December 2023

Very competent dentist.

14th December 2023

Everybody at Hest Bank Dental Surgery are very friendly and extremely efficient.

14th December 2023

I had Emma the hygienist, she is thorough, smiley & put me at ease. I felt like she did a smashing job with my teeth. They were clean & shiny. I didn’t feel like she was in a rush at all. Time to chat after & felt like I had time with a “friend” would recommend her, as I’m a hairdresser so spend time with lots of ladies. 5 stars to Emma

13th December 2023

Staff are Professional friendly and courteous

13th December 2023

The practice has a lovely atmosphere from the ladies on reception to the dentist and her assistant they were all very friendly,helpful and professional .

12th December 2023

The friendly staff how well the practice is run is brilliant always got time for the patients and always friendly when waiting just a great place to go

12th December 2023

Have have had numerous appointments since august to have an implant and a removable bridge instead of dentures and at each appointment everything was explained fully to me and I was well looked after.

11th December 2023

Kate is an exceptional warm, helpful and skilful lady, I would not go anywhere else for my treatment. The rest of the Team are great too.

11th December 2023

Getting an appointment is easy, parking can sometimes be an issue, but this is the only downside of the location of the clinic. Everything else is excellent.

11th December 2023

Friendly, clean environment.

9th December 2023

Emma is an absolutely superb Dental Hygienist. Friendly, professional and really gave my teeth an amazing polish. The reception lady was so lovely too. Thank you so much.

9th December 2023

Been a patient for a long time. Always been happy with treatment

8th December 2023

Always dealt with Mike. Could'nt ask for better treatment.

8th December 2023

The professional attitude of the staff

8th December 2023

All the staff were very friendly, professional and helpful. Rebecca the hygienist in particular was excellent and cleaned my teeth manually as i am a wimp with the water plaque removal, it tends to hurt a little. She was very thorough and gentle!

8th December 2023

All staff are so friendly and put you at ease.

8th December 2023

This practice is everything a person requires when requiring dental treatment and maintenance. Everybody is so nice and eager to accommodate your requirement. I am someone who used to hate the dentist but now I can walk in with confidence knowing I will be taken care of.

8th December 2023

Feel confident with clinical staff in a safe clean environment

8th December 2023

Friendly. welcoming and professional.

7th December 2023

I have been with this dental practice for over 20 years and am very,very satisfied with all the treatment I have received

7th December 2023

Feeling that the hygienist is helping you to look after your teeth & recalling information which makes you feel like your not in a one in & out process.

7th December 2023

Never the best experience visiting a dentist for an extraction but I felt in safe, reassuring hands at Heast Bank. Things to do after the extraction were explained clearly and so far there have been no adverse effects.

6th December 2023

Treatment felt very personal. Highly confident patent clinicians with great comms. Very polite and engaging reception team.

6th December 2023

Excellent dental care. Staff are 1st class.

2nd December 2023

First class service

2nd December 2023

He is a very good dentist, in a modern and efficient clinic.

1st December 2023

It was a difficult tooth extraction which needed a couple of extra visits on the day and dentist clinician and all staff were extremely helpful, professional and helpful

1st December 2023

Met my needs

1st December 2023

I've been at Hest Bank for many years now and wouldn't want to go anywhere else. Caring and professional service always.

1st December 2023

Excellent, friendly professional service .

30th November 2023

because everyone makes you feel so welcome and at ease. I'm not a fan of the dentist, but the twice i have been iv not been judged and felt uncomfortable so will defo but attending my next appointment

30th November 2023

I would recommend HestBank to others because they are very thorough, professional and friendly

28th November 2023

Attention to detail. Professionalism. Confidence in doing a good job.

28th November 2023

My experience was that of professional and promptness and the clinician listened to me and explained the treatments offered and the costs

28th November 2023

Firstly the staff are wonderful, so happy & welcoming to everyone. The dentist I see restored my faith in dentists having had horrible treatment elsewhere in the past. Very bright & well decorated reception plus the dental equipment is all top notch.

28th November 2023

Friendly and caring staff, i felt comfortable during my treatment and aways made sure i was okay throughout my treatment. Hest bank dental pteactice is by far best dentist i visit

26th November 2023

All the staff are so kind and efficient. It took me nearly 20 years to pluck up courage to find a dentist. Hest Bank Dental have cared for me so well I now attend appointments by myself. I’m not afraid any more.

25th November 2023

Emma the hygienist is an absolute superstar - explains everything perfectly and very easy to trust.

25th November 2023

Efficient, friendly and pain free.

24th November 2023

Lovely staff . Amazing dentist . Very caring and talk you through the treatment .

24th November 2023

Professional excellent service.

24th November 2023

Very professional from reception to dentist. Rang Monday with broken front tooth, appointment Thursday and tooth rebuilt beautifully. Curtious and pain-free.

24th November 2023

the clinic and staff were both lovely, the dentist herself was ice and explained what would happen during. and after the extraction all staff superb!

24th November 2023

.

24th November 2023

Staff are very friendly and helpful. Clinic is very clean and nicely decorated.

24th November 2023

Excellent service

23rd November 2023

efficient and positive treatment. Good advice given.

23rd November 2023

Always feel at ease when there whatever treatment I am having

23rd November 2023

Courteous, friendly, polite and highly professional, qualified people that always take time to explain any procedures whilst offering advice for looking after your dental health in between visits.

22nd November 2023

Always treated with respect & excellent care

21st November 2023

Jonathon is just great with Children. Very patient and tries his best to put them at ease

21st November 2023

Consistently the same high level if care and consideration, from my very first appointment years ago, to now. The hygienist, Emma, is THE best one i have ever had, total professional, so much care and attention made the others i have had look much poorer at their jobs

18th November 2023

The way my dentist (Katie) makes me feel comfortable as I am nervous when visiting the dentist.

18th November 2023

This is professionalism of the highest standards possible in every respect. All of the staff are outstanding in the contributions they make.

18th November 2023

Friendly but also very professional

17th November 2023

Pharmacist referred me to see my dentist ASAP before I saw anyone else. Called on way home, receptionist very helpful, made appointment for 10 am next morning. Seen by Pindar who was extremely good & having taken & printed off photos of my mouth directed me to see a Doctor. Thank you for the care & professionalism shown.

17th November 2023

Staff who listen and respond with a genuine interest and professional approach that makes you feel they really care, have time for you and inspires confidence.

17th November 2023

Very good

17th November 2023

Felt safe. Staff very welcoming. Having been given excellent info regarding my treatment the choice I made was met with respect.

17th November 2023

The quality of service and treatment outcomes - it is a nice environment and feels welcoming and supportive.

17th November 2023

My dental care is in safe hands and I am reassured by the quality of care

16th November 2023

Friendly efficient service and always very helpful with advice etc.

16th November 2023

It’s a very friendly place making you feel relaxed but everyone is very efficient too

16th November 2023

All the staff are welcoming and friendly, I can choose appointments that suit me and the practice is spotless with a lovely view across the bay while waiting.

16th November 2023

Excellent customer service. Excellent skills and approach from 5he dentist. Excellent r3cepti9n team. Perfec5 3xper8ence for a terrified patient

15th November 2023

Highly recommended from dentist/ clinical staff / receptionists are amazing and go above and beyond to make you feel most welcome and less anxious. Very friendly practice and nothing is too much trouble would highly recommend to family and friends, this practice is the best in the area I would rate it 5 star plus .

15th November 2023

A highly professional service delivered very well. Cannot say much more. Excellent

15th November 2023

Excellent treatment and service at the practice.

15th November 2023

They are so caring and professional and lovely people. I feel very comfortable although feel very anxious before I arrive. But as soon as my hygienist starts I feel OK. She always says put your hand up if you want me to stop.

15th November 2023

Have very good service over a long periodVery satisfied

15th November 2023

Very efficient, calm, pain free and most effective.

14th November 2023

Modern clean reception. Courteous receptionists. I’m not a dentist person so always happy to have a laugh with the dentist & that they are aware of my nerves.

14th November 2023

I recently had surgery. The hygienist listened carefully to my concerns. She treated me effectively, but with care to put as little physical pressure as possible near the site of the surgery.

14th November 2023

Very happy with the service provided

14th November 2023

Friendly atmosphere. Pinar is a great dentist

14th November 2023

Best dental practice ever

DC

Dale Ch

Thorough and professional team at Hest Bank Dental Care

13th November 2023

Friendliness, useful explanations, feeling at ease

LB

Liz Brewster

If you are a nervous dental patient this practice is for you. I used to be terribly apprehensive about dentists until I started coming here. They are so good at alleviating fears, real or imagined, brilliant team. Highly recommend.

13th November 2023

Polite and professional staff

13th November 2023

Always polite and accommodating. Very aware of any discomfort that may be experienced and go out of their way to alleviate it. I was always a nervous patient until I started coming to this practice, now I have no problem.

13th November 2023

As a patient with a fear of dentists an extraction is a difficult appointment to attend. Throughout the appointment I was kept at ease and well informed throughout the procedure. At no point was my past fear realised hence why I would have no hesitation in recommending the practice to others.

12th November 2023

The dentist was very knowledgeable, offered various treatments and took time to explain everything.

12th November 2023

Ease of appointment scheduling process, friendly staff and good dentist

12th November 2023

Always friendly, take time for explanations if needed and never make you feel rushed. Treated as a person and not just a name against an appointment time.

11th November 2023

Emma, the hygienist, treated with respect and humour….listened to my needs and explained the treatment fully….put me completely at ease as I am VERY nervous in the dental chair…..

10th November 2023

Friendly and courteous staff.

10th November 2023

Pinar is brilliant, she listens to what I have to say, she is very pleasant and very professional. I would recommend her to anybody. The reception staff are very pleasant and very helpful.

10th November 2023

Sara was brilliant, she explained everything beforehand and was so efficient the treatment I received was second to none.The reception team were very friendly, especially the lady who made my next appointments and took the payment.I had already started telling people about your practice after the first visit, but now I have had treatment done, I will be pushing people I know to go there.

9th November 2023

Efficient and effective communication by the receptionist. Professional treatment by the dentist and assistant. Clean and hygienic environment.

9th November 2023

I was scared before the treatment because I hadn’t had a tooth extracted before. The clinician and the nurse were kind and reassuring and explained the process clearly. They took their time and I’m now free of pain! I needn’t have worried so much because it was a straight forward, fairly quick process and I had no pain throughout. What a relief! Many thanks to Amelia and her technician. They were both lovely, Mia

9th November 2023

Developing a relationship with the reception staff, Hygienists and Dentist. You are treated as a person not just another patient.

9th November 2023

Every member of staff is friendly, efficient and a pleasure to deal with. Very easy to make appointments. Always given excellent and appropriate treatment options that fully take into account my personal needs and circumstances.

9th November 2023

Friendly. Puts you at ease. Took time to explain everything and gave me chance to ask any questions I needed to ask.

9th November 2023

Hygienist was very pleasant, professional and left me feeling confident that I was receiving the right treatment.

9th November 2023

Elisha has been very thorough and clear with any work that I've had carried out, from the initial consultation appointment right through to having work done, ensuring I understood any work that's been required.

9th November 2023

Friendly confident staff

9th November 2023

All staff extremely helpful, from reception to Dentist and Hygienist.

8th November 2023

The staff are always friendly and put me at ease, Stuart and Genevieve are experts in making me feel relaxed during any treatment or check up ,I gladly sing the practices praises if anyone needs a dentist recommending

8th November 2023

The Team are welcoming, friendly and always helpful. The Dentist (Stuart) goes above and beyond to put you at ease explaining what he is doing, why and outcome his nurse a most able assistant simply fantastic!!

8th November 2023

Polite, efficient staff who provide an excellent service.

8th November 2023

I have been going to HestBank for a number of years. I am very happy with the way they have looked after my teeth in this time to keep them in such good condition.

8th November 2023

Feeling safe within a proffesional environment

7th November 2023

It usually hate seeing the hygienist but this time it felt gentle and really good

7th November 2023

I am terrified of dentists. But Hest Bank dentist have been absolutely brilliant, really made me feel at ease and comfortable. Thank you

5th November 2023

All members of staff were friendly and welcoming. Dentist was kind and supportive and spent a lot of time carrying out the work. I was very pleased with the result.

5th November 2023

Never had such caring and thoughtful people before. They couldn’t do enough for me in every way.

5th November 2023

Katie the dentist is just fantastic

4th November 2023

Staff professional and good at their job, can get appointments that suit me

4th November 2023

Highly professional, approachable and informative. Unlike in days gone by, a trip to your surgery is almost enjoyable.

4th November 2023

Professional, pleasant and do what they say very effectively

4th November 2023

Very efficient and friendly

3rd November 2023

I have been with the practice for 20 + years and have always been highly satisfied with the treatment and care given.

3rd November 2023

Pleasant, calm atmosphere. Always a positive experience.

3rd November 2023

Great dentist

3rd November 2023

I always receive prompt, professional and friendly service. I can make appointments to suit my diary. Findings, procedures and management advice are always thoroughly explained and my opinion is taken into consideration in action planning.

3rd November 2023

I have been having treatment for over 12 months and have felt fully supported throughout.

2nd November 2023

Reliable, knowledgeable and friendly team throughout. Managed to fit me in for hygiene appointment the same day as my check up. 10/10

2nd November 2023

I’m an anxious patient and Genevieve is so calm and really puts you at ease.

2nd November 2023

Wonderful staff

2nd November 2023

Very friendly team. Prompt times for appointment

2nd November 2023

The staff are friendly and professional. They have a way of putting you at ease. They thoroughly explain everything before they do it. And constantly check to make sure you're ok

31st October 2023

Wasn’t a current patient but phoned with an emergency and from the time I spoke to the receptionist to the time I left, people were kind, understanding and professional.

29th October 2023

Dental treatment has always been my worst fear , but the relaxed and professional treatment I received went a long way to making me feel at ease .

28th October 2023

I feel the treatment or check up is thorough and staff are polite, honest and respectful.

27th October 2023

Stuart was great

27th October 2023

Curtesy of all staff, ability and expertise of staff

27th October 2023

Excellent service

27th October 2023

I'm always impressed at the high quality of care

26th October 2023

Very patient with nervous client ( bad experience elsewhere)

26th October 2023

Professional and friendly

26th October 2023

I'm very frightened of dental care, so being treated kindly, gently and courteously makes a big difference. I feel I'm given thorough treatment and allowed some control by the hygienist instantly stopping when I need a moment to swallow or have a small break.

26th October 2023

All the staff are friendly, helpful, skilled and efficient.

26th October 2023

Dot looked after treatment explained . Appointment was a little delayed but that was due to the previous patient being late for her appointment .

25th October 2023

Friendly reception staff and welcoming dentist made the experience less anxious.

25th October 2023

Very impressed with professionalism of the dentist and hygienist and treatment received . Treatment planning discussed and Options were given and no pressure . Felt safe and in good hands .

25th October 2023

Very professional dental practitioners. Reception staff welcoming & helpful. Exceptionally clean. Would highly recommend to friends & family.

25th October 2023

Kind, courteous and respectful clinical and admin team. Emma is a very good hygienist and good fun. Stuart is just a fab dentist.

25th October 2023

Always make me feel at ease very gentle when scaling and polishing my teeth and always very friendly and checks to make sure I am OK,brilliant dental practice.

25th October 2023

A brilliant team. Professional, helpful and very friendly

24th October 2023

Sofia is lovely and keen to hear how I am and discuss tooth care, next steps and really pays attention to me.

24th October 2023

Overall, competence and efficiency, pleasant and supportive

23rd October 2023

Friendly staff from the Reception Team to the Dentist.

22nd October 2023

Good dental experience.

22nd October 2023

Nice pleasant staff confidence in their treatments listen to your needs

21st October 2023

My experience on every visit is positive. I am always listened to and treated with the highest level of courtesy and professionalism. My treatment is always explained and options offered if there are any.

BJ

beth johnson

Really lovely practice would definitely recommend :)

21st October 2023

Mike Jones , the Boss runs a very good ship

FV

Fraser Vaughan

I recently moved to the area and was looking for a new dentist, I’m so glad I came across Hest bank dental care. All the staff were really helpful and friendly and I felt very much at ease once I entered the practice. Have already booked the rest of the family in. Definitely recommend.

20th October 2023

PROFESSIONAL AND CURTEOUS STAFF

20th October 2023

It’s a very professional and caring dentist

20th October 2023

I have always been nervous of dentist visits, and this practice bends over backwards to help me feel comfortable. The environment is clean and relaxing.

20th October 2023

Friendliness of staffSpeed of appointment, no waiting around

18th October 2023

I trust that I Will get honest advice, not for profit.

18th October 2023

Friendliness and professionalism

18th October 2023

Always as pleasant as a visit to the dentist/hygienist can be.Lovely caring staff and prompt attention. Thank you.

17th October 2023

Stuart explained everything including what could happen if the treatment didn't work due to a previous abcess. He was very careful and did all the treatment without causing pain and it was successful.

16th October 2023

I have been going to HestBank Dental clinic for years now and they have always been friendly and helpful. Lovely reception staff and Mike is a great dentist and I wouldn't want to see anyone else.

15th October 2023

The staff are friendly, the treatment is excellent, no complaints.

14th October 2023

Great staff, very welcoming and friendly. The clinic is clean and I felt extremely comfortable in the surroundings and with the cleanliness. Very knowledgeable staff, explained everything in details and how to maintain healthy teeth and gums. Very satisfied

14th October 2023

Highly professional and efficient service

13th October 2023

Efficient and professional clinicians

13th October 2023

It was efficient, helpful kind, The dentist explained the options and advised on the action I agreed. My anxiety was recognised and dealt with so that it was almost happy. Amazing !

13th October 2023

I broke a tooth over the weekend and rang the surgery for an appointment on Monday morning. Delighted to be given an appointment the following day at 8:45. Repair carried out quickly and efficiently.

13th October 2023

A pleasant environment with very helpful and friendly staff.

13th October 2023

very friendly staff and excellent exlplanations and manner

12th October 2023

It is a pleasure to come to a practice where everyone makes you feel welcome and everyone smiles

12th October 2023

All the staff are so friendly, helpful and caring and make me feel relaxed and at ease.

11th October 2023

My dentist is very friendly, professional and makes me feel comfortable

11th October 2023

Staff are always friendly, patient and professional. Brilliant standards of care and communication from all staff at the practice.

10th October 2023

All the staff were very friendly and welcoming. I’m not the biggest fan of the dentist but was made to feel at ease and reassured during my appointment

10th October 2023

Very happy with treatment. All staff are lovely.

10th October 2023

Wonderful team, feel like an old friend being welcomed back on each visit, very thorough and thoughtful.

10th October 2023

Pleasant professionals

10th October 2023

Appointments are always on timeAll staff are welcoming and professional Facilities clean and tidyReception area comfortable

9th October 2023

Ease of making appointments. Staff are lovely and helpful. Its been my dentist practice for years. Treatment options are good. Very professional dentist.

9th October 2023

Professional, clean, courteous, friendly

9th October 2023

Excellent experience, great team and management. We are on denolan and I've recommended friends to join based on our experiences.

8th October 2023

Always greeted with your first name on arrival which embodies a feeling of we’re in this together strangely and always dealt with efficiently .

7th October 2023

Always treated with courtesy and consideration by everyone

7th October 2023

Respectful caring friendly knowledgeable staff who put you at ease

6th October 2023

Friendly staff and evening appointments

6th October 2023

All staff are so welcoming and kind

6th October 2023

The quality of the treatment you are well looked after and Mike is first class

6th October 2023

The care received from everyone at Hest Bank dental centre is always professional, personal & extremely caring. I never feel rushed during an appointment & feel that I am given the best possible options for any treatment.

6th October 2023

Friendly, but professional approach by all staff.

5th October 2023

Welcoming good.High degree of cleanliness everywhere.Very satisfied with my treatment as always, thank you.

5th October 2023

I’ve been going to this dentist for years now, it’s the nicest, cleanest, most modern dentist I’ve ever been to. I can’t recommend it enough

5th October 2023

Highly satisfied with the way the treatment was carried out with a very good result

4th October 2023

Local dentist/ hygienist. All lovely people

3rd October 2023

staff and service is always excellent

1st October 2023

DIfficult to describe. Mainly, that all the team are professional, knowledgeable, friendly.

1st October 2023

Had toothache for two days, rang for appointment on Saturday morning and was given appointment four hours later, abses found, and tooth extracted. After extraction given instructions what to do, 24 hours later all great .would highly recommend this practice

1st October 2023

I am terrified of dentists, but hest bank dental really made me very welcome and all my worries disappeared. Fantastic dentist and very friendly. Would definitely recommend. Fantastic.

1st October 2023

Cleanline and friendliness

30th September 2023

Felt dentist did the best for me which put me at ease. Superb person.

29th September 2023

I had Mike who is excellent and painless.

29th September 2023

for the first time in my life i have found a dentist who understands my needs and fears

29th September 2023

I no longer dread going to the dentist Sophia is the best dentist I’ve had, I’m a new patient and would highly recommend Hest bank practice

27th September 2023

Very happy with the dental care.

27th September 2023

My dentist has always been approachable. He explains everything in a way I understand with a manner which calms the patient. All the staff within the practice are extremely professional & approachable.

27th September 2023

All very professional friendly environment

26th September 2023

The level of service received & standard of facilities experienced so far are much more superior to those provided by previous dental practices.

26th September 2023

Always helpful and informative

25th September 2023

Helpful staff and relaxing environment.

25th September 2023

Very caring ,very gentle and considerate to the patient

24th September 2023

Appointment was on time. Staff were friendly & efficient.The clinic was clean & comfortable.

23rd September 2023

An excellent dentist

23rd September 2023

Highly professional and very organised

22nd September 2023

Everyone always helpful.Hygienist excellent.

22nd September 2023

I am always treated with the utmost kindness and respect.I feel totally safe,comfortable and listened to.

22nd September 2023

My amazing dentist she understood that i was very nervous .She put me at ease and was so kind making me determined to come back for further treatment .

22nd September 2023

A compassionate dental team who listen. I really feel listened to as an individual rather than treated with a one size fits all approach.

22nd September 2023

Very helpful and friendly staff. Great location, accessible entrance and treatment room.

21st September 2023

I’m always somewhat nervous when at the dentist. This dental practice has always put me at ease. That is what makes the the difference to my wellbeing- Thank you!!!

20th September 2023

Professional, efficient and very capable

20th September 2023

The staff there always look after my needs, they listen to what I want then give me options of the treatment that is available to me.

20th September 2023

Friendly, efficient, professional, reassuring. Extremely pleasant staff and surroundings. Easy access

19th September 2023

Treated well by the whole team. Very high quality service

18th September 2023

Very friendly competent staff. Good advice on plaque avoidance

16th September 2023

Friendly, helpful, explained all treatment options

16th September 2023

The surgery is clean and bright and extremely clean. The staff are very helpful and put you at ease. My dentist Katie is lovely, she explains step by step the treatment & always checks on my wellbeing whilst in the chair, always has time for a quick chat too. I was very nervous of visiting a dentist, but not anymore Katie has seen to that. Thank you

16th September 2023

I had incorrectly put the time of my appojntment in my diary and was therefore 25 minutes late, however, more appointment still went ahead. Katy was cheerful, friendly, kind and thoughtful. She explained what she was going to do and what problems there might be. The preparation for my crown was done with the minimum amount of discomfort and completed successfully. I felt I could relax in the knowledge that I was in the hands of a caring professional.

16th September 2023

Available dentist, great service, kind and caring treatment

16th September 2023

It’s the very best dental experience and makes what some people may find scary very easy to cope with.Feel special like the only patient.

15th September 2023

Professional. Efficient. Friendly.

15th September 2023

From the reception team to Sophia, I have received a caring, professional approach. Sophia always ensures that I do no experience and discomfort. She listens to me and clearly explains her responses and treatment required. I have every confidence in her and the team.

14th September 2023

All staff are very welcoming and friendly

13th September 2023

An excellent experience from professionals.

12th September 2023

Totally professional as always

12th September 2023

Friendly reception team, caring dentist and hygienist. Made to feel welcome and at ease.

12th September 2023

Very friendly and professional highly satisfied as usual.

10th September 2023

Meet my needs

10th September 2023

Hest bank dentists especially Mike have always provided fantastic care and treatment. At a check up if further treatment is required it is scheduled for as quick as possible.

10th September 2023

The receptionists are very friendly and helpful. The dentist treated me with respect and was friendly yet was extremely professional. She fully explained the treatment I was having and kept checking I was coping with it. The dental nurse was also friendly and efficient.

10th September 2023

Charm of staff.

9th September 2023

Totally satisfied as always with my experience at Hest Bank Dental Centre

9th September 2023

Because it was!!

9th September 2023

The whole experience. No-one want to go to a dentist, but this is always made as pleasant as possible in the the circumstances.

9th September 2023

The staff and dentist are amazing to be around they put you at ease when undergoing treatment and afterward

9th September 2023

Pleasant experience. High quality

9th September 2023

Kate was wonderful with luca, asking me (mum) questions about whether I had concerns and was so gentle with him. The ladies at reception went above and beyond to make the experience pleasant. Luca was more than thrilled that he came away with a striker and a balloon!

9th September 2023

Stuart is a brilliant dentist. He's so knowledgeable and expert in his field. I trust him to do what's best for my teeth. I went with very severe intermittent toothache and it has not recurred since my visit

8th September 2023

Mike is an amazing dentist. He is thorough and very calming

8th September 2023

The hygienist i saw, I believe she was called Lola, was excellent. She put me at ease and explained everything she was doing. If anything, she was overly concerned about any discomfort I may have been experiencing! Really friendly and professional service.

8th September 2023

Staff are all great...the clinic is spotlessly clean..plenty of free parking nearby

8th September 2023

Easy to make an appointment, lovely clean clinic and lovely staff

7th September 2023

Everyone at Hest Bank Dental Practice are extremely friendly and totally professional. They are all very helpful and nothing is too much trouble for them.

7th September 2023

Great situation with relaxing views over the bay. Very nicely decorated and spotlessly clean. Staff pleasant. It’s just not very local to my home so I didn’t say highly likely as it’s not local.

7th September 2023

If felt very welcome and put at ease by all members of staff. Overall the treatment from start to finish was enjoyable and relaxing and the results are fantastic

7th September 2023

Very kind and courteous service, everyone very helpful. Ease of payment for treatment. Had to change appt date and they couldn’t have been more helpful

6th September 2023

The attention to detail and time spent with you - both with the dentist and hygienist makes a huge difference to your experience. My dentist spent time with my daughter, even though she didn't have a scheduled appointment to ensure her experience was positive and stress free.

5th September 2023

From someone who is petrified of the dentist and usually has a melt down while there, the staff were absolutely brillaint I didn’t see my usual dentist but the one is saw was fantastic he manage to help distract me from what was going on and walked me through what he was going to do. The dental nurse was so lovely and very nurturing when I needed it!

3rd September 2023

Curtious and helpful reception staff, and felt at ease throughout my treatment and all previous visits

3rd September 2023

The appointment was quick and easy. I always feel treated well and comfortable when having the treatment. The dentist and dental nurse are always chatty and explain what is happening throughout.

3rd September 2023

Kindness and consideration, and professionalism

2nd September 2023

kind compassionate staff

2nd September 2023

Convenient location , professional staff .clean and modern . Easy to get an appointment

2nd September 2023

Friendly, reassuring staff. Clean environment and able to get an on the day appointment when I was in pain.

2nd September 2023

Organised, clean and thorough, helpful staff

1st September 2023

every one was helpful when i asked for help/explanation

31st August 2023

Could not fault the treatment excellent

31st August 2023

All the staff are extremely friendly and welcoming and immediately put you at ease. I have been scared of the dentist all my life, but thanks to the kindness and care shown, especially by my dentist Katie, the whole 'dentist experience' is so much better for me, thank you hest bank team!

27th August 2023

Lovely friendly staff , very experienced dentist

25th August 2023

Helpful staff and treatment always explained and carried out with great care.

25th August 2023

Professionalism, attention to detail, a dentist you can trust.

25th August 2023

Very friendly and professional put me completely at ease

25th August 2023

When I first joined the practice, I was utterly terrified of dentists. The whole team at Hest Bank have helped me overcome my fears to the point where I can cheerfully attend regular appointments by myself. I’ve even had extractions done without the need of a chaperone! I cannot thank everyone enough for making me feel safe and confident about visiting for my check ups.

24th August 2023

Elisha was very thorough, explained numerous options for me with regards to dental work going forward and what options would suit me best.

24th August 2023

Reception staff are always friendly and Stuart my dentist is the best I've ever had

19th August 2023

The hygienist was lovely. She explained the treatment, ensures I was do sortable throughout the appointment and explained aftercare and follow up appointments in detail. She is a credit to your company. Thank you

19th August 2023

Stuart the dentist not rushing and also able to keep me calm at all times The friendliness of the staff. Everyone is friendly even if you don't know them or even though they don't know me.

19th August 2023

Attitude of staff,cleanliness of premises

19th August 2023

The staff involved are experienced, efficient and considerate, and always give me confidence in my dental treatment.

19th August 2023

I attended two appointments. One was a hygiene appointment and the other was for a regular check up. Both appointments ran smoothly, although I’m never a fan of the hygiene appointment because of the procedure involved but both Emma the hygienist and Stuart, my dentist, are professional and courteous whenever I visit.

23rd August 2023

Personable using my first name

23rd August 2023

I felt very welcomed and comfortable by all staff and can not fault anything in anyone , a very satisfied and grateful customer

23rd August 2023

Reassuring for me that any treatment I may receive will be done with skill

22nd August 2023

I have always found the practise excellent in every way ,my dental treatment has always been fantastic with a wonderful dentist and you are always made to feel welcome and come away truly satisfied.I would recommend the practice to anyone.The team seem to be very well organised .Showing good management . A pleasure to be a patient at Hest Bank

22nd August 2023

Polite, knowledge and attentive staff. Treatment carried out was far superior to previous NHS and always with a smile

21st August 2023

Painless treatment is almost guaranteed on every visit. Prices have become quite high over the past years, which makes me sometimes put off making an appointment.

20th August 2023

Friendly knowledgeable staff

17th August 2023

Very professional and friendly

17th August 2023

Professional caring dentist and supportive staffExcellent service and appreciation of my complex dental situation

AW

Alexandra Woods

I have never left a review but where else can I start but with five stars. The staff here are cheerful, very polite and professional, I have had dental anxiety for a long time and have always been terrified of stepping into dental practices, but not here. I have already had a bit of dental work done here and especially when I went in for a few root canals and some fillings a bit ago, as someone who has a condition that can be set off by dental work I was completely shocked at how painless the root canal procedures were especially, and I had no discomfort at all regarding the root canals or fillings in the following days which was a surprise as in the past I have had awful lingering pain from root canals. Also regarding the pain, they usually wait a bit until starting the work to make sure you are numbed up and they always check up on you to make sure you’re not in pain or uncomfortable during appointments. They also explain what they are doing and why, which I find can help ease you during procedures you may be anxious about. I have had a lot of appointments here recently but they have never made me feel anxious or silly for going in or for explaining my dental pain or asking questions regarding my dental health. The staff here are extremely thorough when checking via x-rays, cold test, checking bite etc. They are very helpful, they have never made me feel rushed during appointments and I have honestly been floored at how quick and efficient they are at scheduling appointments for you. They are always willing to answer your questions and explain to you any queries you may have, too. Because of them these days I am finally able to eat without pain and I am starting to feel confident in my smile again. I apologise for the lengthy review, but I would absolutely recommend Hest Bank to anyone looking for a new dental practice, as it has been worth every penny so far. Thank you all very much! ☺️

16th August 2023

Such friendly and helpful staff that go the extra mile to accommodate your needs.

16th August 2023

The knowledge and confidence. I am very nervous about coming and my dentist always does his best to put me at ease and spend time explaining what needs to be done. The nurses are always friendly and reassuring.

16th August 2023

Patient care was outstanding, nothing was too much trouble for the dentist. Reception staff were extremely lovely, chatty and friendly. Highly recommend

15th August 2023

Helpful, understanding dentist who explains everything and made me feel at ease. My treatment options were clear and well explained with the pros and cons of each method.

15th August 2023

Always friendly, welcoming and very helpful.

14th August 2023

The staff are always welcoming and do everything they can to give you an amazing experiance. The appointments alway srun to time and you never feel like you are being rushed and i always feel listened to and understood. i always fee very comfortable and at ease at hest bank thanks to the lovely team.

13th August 2023

Everyone is so friendly and make you feel at ease

12th August 2023

My dental needs were met in full in every way.

12th August 2023

The Dentist was highly qualified, knowledgable, friendly, kind and caring.

12th August 2023

Have been coming here for years and always been totally satisfied

11th August 2023

Very friendly, professional staff. Clean premises.

10th August 2023

Everyone so helpful and polite

10th August 2023

I would like to praise the actions of the dental hygienist's assistant [nurse?] who manages the suction whilst the hygienist carries out the cleaning work. She was very gentle but efficient and made the experience pleasant.

10th August 2023

appointment was on time. Staff seemed pleasant & polite

10th August 2023

Everyone is friendly, professional and respectful.

9th August 2023

Friendliness of the team, care taken and ease of making appointments. Overall the best decision I ever made regarding my dental health was to come here.

9th August 2023

Mainly because if the expertise and knowledge of the clinician who takes time to explain fully what he is doing which as someone who is afraid of the dentists really puts me at ease .

8th August 2023

I have recommended the practice to others who have registered here. I now have a professional, helpful and friendly dentist and hygienist who have restored my dental health after years of being to frightened, after some awful experiences, to attend a surgery. The reception staff are always extremely friendly and professional and I am made to feel welcome and relaxed.

7th August 2023

The appointment was for root canal work.A previous dentist had given me the impression that that root canal filling would not be possible on that tooth; and Stuart (who I was seeing) had himself said that success wasn't guaranteed. So when all went well I was delighted!

7th August 2023

Friendly welcoming reception team, clean facilities and engaging staff that listened to my requirements and worked to a solution. All round great service

5th August 2023

The professional way my needs have been met , the kind and reassuring way in which my dentist treated my problems . The cleanliness of the surgery and friendly staff . The overall experience was top notch

5th August 2023

Confident in the treatment offered

5th August 2023

Everyone is so friendly and puts me at ease. After having awful experiences at dentists previously Hest Bank is totally the opposite and I’d recommend it to anyone!

5th August 2023

My particular dentist is very gentle, kind and understanding.

5th August 2023

The staff are always very helpful. The new hygiene suit is lovely, very impressed!

5th August 2023

can always get a emergency appointment if needed

4th August 2023

Very polite, very experienced staff,very good service

4th August 2023

Professional and helpful cheerful staff. Clean and modern premises with extensive equipment. Not expensive for service and treatment provided.

3rd August 2023

Efficient, professional and friendly service.

3rd August 2023

Rebecca was very courteous, she remembered information about me and unlike other hygienists her treatment was not painful. I will not use any of the other hygienists due to painful experiences.

2nd August 2023

Extremely professional staff.

2nd August 2023

Always excellent

2nd August 2023

best i have been to, thank you for making me feel confident and comfortable.

2nd August 2023

Friendly staff and ease of disabled parking

2nd August 2023

First class , professional treatment as always.

2nd August 2023

Bright clean premises, with pleasant staff and very modern equipment. My dentist is professional, but friendly and good at his job.

1st August 2023

Professional approachConfidence in Stuart

1st August 2023

I hadn't felt able to attend for over two years but I did not feel I was treated unfairly for this

30th July 2023

It's convenient- appointments can be made around my working day. Staff are friendly and helpful. It's a very professional but relaxed environment and I trust their expertise.

30th July 2023

I am ALWAYS treated with courtesy and all details of my treatment are fully explained putting me completely at ease….everyone is so so very friendly and accommodating….,

30th July 2023

I am cared for and nothing is too much trouble. Everything is handled professionally yet personably.

30th July 2023

On time, great service and welcoming

KS

Keith Stather

Totally satisfied with the level and quality of service provided

29th July 2023

I rang up with toothache and I got an appointment the same day, I could'nt fault the way that I was treated at all.

29th July 2023

Clean rooms, friendly dental and reception teams. Clearly explained procedures and pricing information given.

28th July 2023

Great dentist and assistant

28th July 2023

It was simply a welcoming experience and made coming to the dentist free of worry or stress.

28th July 2023

Very nice staff and nice practice very caring and very clean

28th July 2023

A lovely practice with caring, friendly staff. Care is excellent here. Always get a quick appointment for emergencies. I've been with this practice since they opened and love them all.

28th July 2023

clean premises very friendly staff and very professional people

27th July 2023

Very professionalAll the team made me feel welcome Clearly knowledgeable and actively listened to me during my visit The dental nurse , Rebecca, was truly wonderful too

27th July 2023

Dentists recommendations on improving dental health and explaining in detail any current issues

27th July 2023

Just a perfect experience from start to finish. Particularly for someone who is very nervous.

27th July 2023

All staff are very friendly, efficient and highly professional. They are also very caring.

26th July 2023

You always feel welcomed and relaxed which is important

26th July 2023

Always treated respectfully and courteously and everyone is always pleasant. The treatment given is always of a high standard.

26th July 2023

Availability for emergency treatment which was carried out quickly, professionally and painlessly with a throughly reasonable cost

26th July 2023

Attending the dentist in the past has not always been an experience that I would relish. I now attend without fear and trepidation, with the confidence that I am being treated by friendly, experienced, and empathetic professionals.

26th July 2023

Friendly service

25th July 2023

All good. All good as I expected. Very professional team.Treated with respect and good communication/with the treatment I required.Many thanks. I have no doubts that on going treatments will be the same.

25th July 2023

Courteous, helpful staff throughout.

23rd July 2023

Fabulous at understanding my needs with having autism. I can never stand people touching my face or head. The dentists always try and get through it quickly as possible and give plenty of breaks if I need them.

23rd July 2023

The very welcoming friendly atmosphere throughout .I would come for the smiles alone, at my last dental practice , the scowls from the reception made you feel uneasy from the moment you arrived.Hest Bank is a delight, as an anxious patient it is so important to feel relaxed from the moment you enter the building and the staff here are so friendly.I’m so glad I made the move

22nd July 2023

Always reliable and helpful.

22nd July 2023

Been going for years and don't want to change at the moment

21st July 2023

Professional and competent staffPleasant and clean facilities

21st July 2023

Great friendly staff always make me feel at ease

21st July 2023

The whole of the team are fantastic,they always listen to me and any problems I have,they always make me feel at ease and are always so gentle with what ever treatment I have done.

21st July 2023

The staff are extremely friendly but professional at the same time.

20th July 2023

Treated as a valued client, with courtesy and respect. My nervousness was taken in to account, and dealt with understanding.

20th July 2023

Dentist explained the treatment options and was understanding of the financial impact the treatment would have. Clinic was clean and staff were friendly.

20th July 2023

Great service, very efficient and friendly staff

20th July 2023

I was made to feel valued and everything was being undertaken for my benefit

20th July 2023

Wonderful friendly and well trained staff, the procedure was completely pain free and I had no discomfort whatsoever. Eased my anxiety about receiving dental treatment as I have always had dental anxiety. I would definitely recommend this practice to others.

18th July 2023

I have been a patient for many years and have always received exemplary care.

18th July 2023

Very exceptional dentist

18th July 2023

Great care.

17th July 2023

Professionalism, friendliness and ability to accommodate. Also the best quality of treatment I have ever received.

16th July 2023

Kate makes me feel comfortable and at ease, she always reassures me and really helps to lower my anxiety

16th July 2023

Friendly efficient members of staff and a highly experienced dentist.

15th July 2023

Very professional and I found the the hygienist was gentle. Nice to get a goodie bag and I am looking forward to the next visit

15th July 2023

Comparing my experience with my previous dentist the treatment & professionalism were outstanding. The treatment was explained all the way through and the hygienist continually checked I was ok.

15th July 2023

Excellent vare

15th July 2023

Good practice

14th July 2023

I have been a patient for 16 years. The level of care is amazing. I have always felt like part if the family and they are all amazing

14th July 2023

Highly professional

14th July 2023

Opportunity to discuss treatment with dentist. Everything throughout my appointment felt very professional.

14th July 2023

I feel very welcome from the minute I walk through the door, I’m treated with respect and kindness, my needs/wants are listened to. Thoroughly proffesional, with a bit of fun thrown in too!!

14th July 2023

I very professional and reliable service that meets my needs, with a family friendly environment.

13th July 2023

Efficient, caring.

13th July 2023

Staff always so friendly & helpful

13th July 2023

Always knowledgable caring and friendly.

12th July 2023

As a patient for many years, (and bad experiences from previous practices,) I just cannot speak highly enough of the hest bank team, from receptionists to management, they all deserve massive credit. Claire and Charlie go above and beyond. My children are now patients and they have come from being scared to now have no fears of there appointments. Thank you to the hest bank team.

12th July 2023

Professional and personal

11th July 2023

The sympathetic manner of the dentist and staff and the sheer professional and quick treatment.

10th July 2023

Feeling safe and well looked after here, Pinar was fab, the nurses were brilliant.

8th July 2023

Staff are always professional, polite and respectful . The practice is always extremely clean and a tidy. I had an X-ray and was given the results straight away. Gold standard care.

8th July 2023

The team are so friendly. But also incredibly knowledgeable. I hadn't had a dentist in 18 years, so my teeth needed a lot of work. I wasn't made to feel bad about anything. And they structured a series of appointments to get my teeth back into tip top shape, whilst minimising the amount of aggravation to my mouth/gums

8th July 2023

Never any issues when I have an appointment at Hest Bank practice. Staff always pleasant and helpful. They always explain things clearly.

8th July 2023

Hest Bank has noticed a major problem that my NHS practice has failed find. If I hadn't chosen this practice to enquire about fixed braces I maybe wouldn't have discovered the problem. A professional and very knowledgeable team.

7th July 2023

The staff have the right balance of friendliness and professionalism. Everyone is extremely competent. My visit is never straightforward because I have a choking phobia but I don’t feel judged for this and I believe that I am shown due consideration and understanding

7th July 2023

The atmosphere is calm and relaxing , the staff professional and courteous with a feeling of confidence in the clinicians .

7th July 2023

very helpful and the dentist explained everything to me and made me feel at ease

7th July 2023

Lovely staff who make you feel at ease and welcome

7th July 2023

Mike and nurse so helpful and skilled.Hygienist very knowledgeable and helpful.

7th July 2023

Confident professional advice and care.Friendliness of all staff.

7th July 2023

The staff are very helpful and friendly, feels like you are visiting family, we all know each other as we meet regularly and build a relationship, which gives me that family feeling

7th July 2023

Always professional, very caring, put you at ease if nervous. Things explained clearly. Answer any questions you might have.

6th July 2023

The staff are all friendly and helpful and I’m confident that they all do a good job.The premises are modern and pleasant and for me, conveniently located.

6th July 2023

My hygienist Genevieve was very professional, thorough and gentle. Toni the nurse and Lola on reception were also excellent. They were very welcoming, acommodating and made me feel at ease. Really happy with the results!

5th July 2023

The whole team are so professional, yet friendly, courteous and make patients feel at ease even if nervous. The ambience of the surgery is so nice and the decor is very fresh and clean. Would have no hesitation in recommending Hest Bank to anyone.

5th July 2023

Excellent service, highly clean and professional

5th July 2023

Very friendly and professional.

5th July 2023

Friendly welcoming staff who put a nervous patient at ease

5th July 2023

All staff are very pleasant and helpful, nice clean calming environment.

5th July 2023

Everyone is just really friendly and welcoming

5th July 2023

Great dentist group who always listen to your needs and put you as the patient first. Clean, tidy well organised what else could you want?

4th July 2023

I love hest bank dental, it truly feels like they care about their patients and explain everything thoroughly about what they're going to do and also what you should be doing to maintain things. Everyone is very kind and friendly and there is no judgement.

2nd July 2023

Great staff and welcoming environment. Able to understand and treat dental issues swiftly.

2nd July 2023

My dentist John highly recommended for tooth extractions also very speedy treatment. Sophia very sociable and always puts me at ease arranging future treatments.

1st July 2023

Always happy with the service provided. Professional and all work done to the highest standard whilst maintaining a friendly atmosphere. 10 out of 10

1st July 2023

The dentist took time to explain the health of my teeth and how best treatment going forward both short and long term

30th June 2023

The staff were fab made me feel very comfortable as I am an extremely nervous patient they were very caring towards me and gave me all the information I needed

30th June 2023

Very professional both hygenist and dentist and accomadating for appointments. Clean pleasant experience.

29th June 2023

It's just a nice friendly place and I trust my dentist to give me good advice and treatment

29th June 2023

My treatment has taken nearly a year from start to finish, Pinar has been amazing she has changed my life . I’ve had extensive treatment and she’s been brilliant.

29th June 2023

Friendly dentist and staff, seen quickly, good care

29th June 2023

Everyone was friendly, helpful and professional.

29th June 2023

Friendly happy people that make you feel at easy.

28th June 2023

I was treated with dignity, courtesy and respect and the care I received felt thorough. I was allowed some control by being able to stop for a break when I wanted one. My impression is that the staff at Hest Bank Dental are extremely professional and trustworthy.

28th June 2023

I have been using the practice for over 10 years and they have always been very good. Stuart and his team are friendly and considerate

28th June 2023

Very professional from start to finish

28th June 2023

Lovely staff. Convenient opening hours.

28th June 2023

efficient, quality of service, very professional, feeling of safety, extremely satisfied with the result.

28th June 2023

The dentist I have at this practice is someone who explains procedure in detail. Answers any issues I may have and is extremely pleasant to deal with.

28th June 2023

Friendliness, efficiency, knowledge. Time taken to explain things very clearly and an overall feeling of being taken care of and safe. It is actually a pleasure to have attended as a new patient. I left smiling and so pleased with my treatment. I felt I mattered.

27th June 2023

Very happy from start to finish. Very happy environment with a good customer relationship with staff.

27th June 2023

Happy & relaxed environment..My dentist very informative on all treatments that are required

26th June 2023

Friendly staff. Clean and hygenic premises. Dentist always spends time explaining any issues and setting out various possible options.

25th June 2023

My Dentist Mike is always ready to listen and to help. He is efficient and has fitted mw in for a repair quickly when a filling fell out. The treatment is expensive so recommending to some friends is not possible.

24th June 2023

Everyone in the surgery are so friendly and helpful and seem really happy at their work place which is lovely.

24th June 2023

Always looked after nice welcome from reception team mike excellent dentist

24th June 2023

I have a phobia of dentists I had to have a root canal I was so nervous but my dentist was so good I wish i had gone 2 years ago finally free of pain

24th June 2023

When I first started using this dentist I was a very nervous patient. I have always been treated kindly and all treatments have been thoroughly explained.

23rd June 2023

The clinicians listen ,are knowledgable , empathise they are very professional and deliver very individual person centered care . The building is spotlessly clean , comfortable and easy to reach as it is out of town . So parking is easy too .

23rd June 2023

First class treatment from Pinar

23rd June 2023

Stuart is a really understanding dentist who takes time to put you at ease, and explains what he is doing qnd what will happen next.

23rd June 2023

Practice is efficient, skilled and friendly staff

23rd June 2023

Very professional service. Always feel comfortable and have great confidence in the staff.

22nd June 2023

Ease of visit from start to finish

22nd June 2023

Everyone was so helpful and explained things well the surgery was pleasant light and airy. The dentist was kind and took time to explain what she was doing.

22nd June 2023

Very professional, spent time explaining things great teamwork attitude .Hygienist very thoughtful and felt looked after during my visit to her

21st June 2023

Every member of staff you come across is helpful and friendly. Especially on the reception desk as I was previously terrified of my dental receptionist - so much so that I lost my NHS space because of it as I was too scared to ring for an appointment. The ladies on the desk are so lovely and helpful. Also the level of care shown by the hygeinst dentists and the upstairs dentists is always spectacular and they listen to your needs and explain how to improve without being condescending.

21st June 2023

THE STAFF ARE EXTREMELY FRIENDLY VERY HELPFUL, ALWAYS COURTEOUS.THE TECHNISION TOOK GREAT CARE TO EXPLAIN IN GREAT DETAIL MY OPTIONS OF TREATMENT, SUGGESTED THE BEST TREATMENT TO FOLLOW, THAT NOT TO BE EXTENSIVE WAS PROBABLY A BETTER OPTION FOR ME, FULLY EXPLAINED ALL COSTS FOR ALL OPTIONS AVAILABLE TO ME, SHOWED ME MY TEMPLATES & XRAY/SCAN TO EXPLAIN WHAT IS NECCESSARY. GAVE ME TIME TO GO HOME TO DISCUSS THIS WITH FAMILY BEFORE MAKING ANY DECISION TO ENSURE I AM TOTALLY SATTISFIED WITH WHAT EVER TREATMENT I DECIDE TO TAKE. EXCELLENT LOVELY LADY. THANK YOU.

20th June 2023

Very professional and approachable, they listen.

20th June 2023

Good service

19th June 2023

Very professional

18th June 2023

I was very satisfied with all aspects of my appointment, this being the second appointment after registering with HestBank.

18th June 2023

Treated as a valued customer, with my wishes and views being respected when recommending treatment. I have already referred a friend who has recently moved locally.

17th June 2023

Very professional set up. Staff friendly and always good quality work done.

17th June 2023

Everything was very professional.

17th June 2023

Katie is just the most amazing dentist I have ever had treatment with me, confident, professional, gentle and extremely knowledgeable

17th June 2023

Katie was amazing with my 13 year old having his tooth extracted! The team were great

16th June 2023

Stuart is a great, thorough dentist. Staff are always lovely. Always feel at ease with Stuart and the staff.

28th May 2023

The Dentist is lovely and makes you feel at ease during the appointment. They know me by name despite only visiting a few times so far and I really feel at ease each time I visit.

28th May 2023

All staff are pleasant and courteous and the practice is so clean.

28th May 2023

Kind people, satisfied with treatment, quick response to my need,

27th May 2023

Nice and easy to get appointments and very nice friendly staff. Everything clearly explained and professionally carried out.

27th May 2023

Stuart was very professional and kind and explained everything he was doing throughout the appointment

26th May 2023

From start to finish, the team were professional courteous and very efficient.

26th May 2023

The staff made me feel at ease which I really appreciated as I was pretty nervous. The reception team were very approachable and helpful, and the whole process was very smooth and easy.

26th May 2023

Very professional and friendly

26th May 2023

Excellent, Friendly service, gentle and considerate treatment. Lovely environment. 10/10 as always.

26th May 2023

Really friendly helpful informative staff. The surgery is modern and felt clean and fresh. Gorgeous views as you’re sat waiting which helps. The latest technology is used too which in the past I haven’t been used to at other dentist.

25th May 2023

Did not have to wait long to be seen. Staff all very welcoming

25th May 2023

Both my hygienist & Dentist are lovely. I am a nervous patient, but they know this & give me time & explain everything they are doing. If I need to have a break at anytime, I am never made to feel a nuisance or rushed. They are both very patient.

24th May 2023

Patient centred care was excellent

24th May 2023

appointment arranged at short notice and all work carried out at the appointment

24th May 2023

The best dentist around. Always go above and beyond. Could not praise this place high enough,from the receptionists all the way to the practice manager. Claire deserves a medal for the way she handles the practice and customer care

GL

Gemma Lentell

I switched to Stuart at Hest Bank Dental care after I moved areas. He was very professional and put me at ease straight away. I had to have a wisdom tooth removed and the after care Stuart provided was second to none.

21st May 2023

Excellent treatment, efficient and skilled dentist.

21st May 2023

Professional efficient friendly and polite at all times

20th May 2023

Kate always does her very best to inform me what needs doing.

20th May 2023

Felt well looked after by both clinicians and felt confident in their assessment and advice

19th May 2023

Always first class treatment with Pinar and the receptionists are always very helpful

19th May 2023

Good respectful treatment

19th May 2023

Really friendly and attentive staff. Treated with respect always and always have choices. Best dentist I have ever visited.Well done Hest bank!

19th May 2023

My treatment is always excellent - I have MS so have complex dental needs which are always addressed perfectly. Excellent and caring

19th May 2023

Painless treatment of an ongoing sensitivity problem with a previously treated tooth (at another surgery not Hest Bank).

19th May 2023

Efficient and professional service.

18th May 2023

Very clean premises. Excellent and Professional staff right from the Reception Team to the Dentist, Dr Pinar Akman. Staff are always smiling and pleasant.

18th May 2023

Emergency appointment given within 3 hours and treatment given immediately. Staff excellent and very attentive. Wasn’t rushed despite late booking.

17th May 2023

Excellent service. My dentist listens and gives me options & when I have needed work does a very good job- hope he doesn’t retire soon! Also my hygienist is very good and explains everything.

17th May 2023

Excellent care as usual.

17th May 2023

Felt at ease and was well cared for

16th May 2023

I am a very nervous patient and from start to finish I was looked after

16th May 2023

Stuart is absolutely amazing at his job, I love the work he has done on my teeth. Always fantastic with my little boy too, I cannot recommend this place enough.

16th May 2023

Just a very happy place with lovely staff

14th May 2023

friendly and efficient staff ensured the visit went to plan

13th May 2023

Everything is so professional and perfectly organised. Staff are excellent.

13th May 2023

Receptionists in both areas very friendly and efficient. Rebecca the hygienist very considerate of the fact I’m a wimp re getting teeth cleaned. She was thorough and gentle. Mike, what can I say…most excellent and his team.

13th May 2023

Pinar was amazing, I trust her 100%

12th May 2023

The job was done quickly and efficiently

12th May 2023

appointment was on time. Staff were friendly & polite

12th May 2023

Staff very friendly and made me feel comfortable. Work carried out well and professionally. Explained what being done and what could do to help keep clean etc. very pleased with experience

12th May 2023

Professional at all times. Staff pleasant and helpful. Friendly environment.

11th May 2023

The dentist took time to explain the options available. My appointment did not feel rushed and I felt that I was in competent hands. In 30 years of going to dentists probably the most pleasant experience I have had.

11th May 2023

Efficient and friendly. I felt at ease.

11th May 2023

Very helpful and knowledgeable staff

11th May 2023

A professional, clean and friendly environment. Treatment was thorough and more comfortable and effective than other clinics.

11th May 2023

The visit was as expected, with no problems.

10th May 2023

Everyone was really nice, no waiting times. Everything very clean (although the panelling at reception desk makes my eyes go funny) but everyone was very pleasant I never have an issue going.

10th May 2023

Polite, clean, respectful and friendly. Painless and quick but professional treatment. Friendly with loads of chat and banter.

10th May 2023

Although the temp crown came out after a day and Sophia wasn't in I was able to see another Dentist.Sophia is very friendly and explained everything throughout the treatment

9th May 2023

Continued professional advice and care as previously experienced.

8th May 2023

very polite and professional

8th May 2023

The staff and clinician I saw were very professional and supportive of my needs. I had all of my questions answered and highly recommend this practice.

7th May 2023

very prompt service and excellent care

6th May 2023

Dental - phobias which have impacted treatment at previous dentists have been managed with understanding and skill on the part of staff at Hest Bank to the extent that I now cope with appointments and have complete trust in Katie

5th May 2023

Required an urgent appointment and my needs were met

5th May 2023

Professional in all aspects as per usual

5th May 2023

Excellent well trained pleasant staff

5th May 2023

Pinar has been my dentist for a number of years. Her skills, service and ability to make me feel comfortable is why I’ve kept coming back! All staff, especially the dental nurses, are so friendly and helpful too

5th May 2023

I am a very nervous patient and I was treated very well

4th May 2023

Listened to by the dentist and given options and also comforted with words when upset

4th May 2023

Thius is a good professional dental practiceand the clinician is exctremely good.

3rd May 2023

I have been a patient at the Clinic for many, many years I have complete trust and faith in everyone that works there….I’m put at ease and always satisfied with my treatment….an excellent dental surgery….

3rd May 2023

I have always found the staff, and in particular, my dental surgeon to provide an excellent service.

30th April 2023

A competent clinician who listened and was empathetic.I did not understand why Reception was reluctant to respond to e mails or allow ne to schedule an appointment by email.

30th April 2023

I was looked after with the utmost care and everything was explained to me before it was undertaken. Stuart was calm and kind and made me comfortable and relaxed in what to me was a stressful procedure. Thank you.

30th April 2023

Friendly and professional, made to feel at ease.

29th April 2023

The staff seemed to know what they were doing, kept me relaxed and I felt very comfortable

29th April 2023

Treatment carried out with skill and care

29th April 2023

Excellent examination by dentist who scanned my teeth

29th April 2023

Everyone is really friendly and helpful. Treatment was explained and a new scan option was done.

28th April 2023

Comprehensive treatment well done, staff very professional.

28th April 2023

Had a lot of work done over last 12 months to put my mouth right and always felt I was cared for every step of the way and they continue to do so, I was very frightened of dentists but now it’s a breeze

28th April 2023

Appointment on time. Friendly and relaxed atmosphere while being treated ..advice going forward to maintain my oral health. Overall all makes a dentist visit Good

27th April 2023

Brilliant practice of clinicians and nurses. Great at putting me at ease and explaining treatment. Lovely friendly atmosphere.

27th April 2023

Always received with kindness and courtesy

26th April 2023

Didn't have to wait long for my hygienist appointment, and also my dental dental checkup

26th April 2023

On time, made to feel comfortable. Very professional and friendly

26th April 2023

I have been amazed by the service at Hest Bank since being referred. I’ve been able to secure appointments quickly and have always been met with kindness and full information about my treatment options. Sofia Dias has been my dentist and has been absolutely phenomenal, so much so that I have moved all of my family over to Hest Bank as a result. I had my composites fitted by Sofia yesterday, with support from dental nurse Toni. It was a brilliant time for me where I felt supported, informed, included and safe when undergoing something that is really big in my life (I’ve always hated my teeth and have saved for years to get to the point of fixing my smile). I cannot recommend this dental practice highly enough.

26th April 2023

Pleasant helpful staff. No problem in booking an appointment. A stress free experience

25th April 2023

I'm so glad I have the opportunity to feed back on the service. I was going to email anyway because I wanted to tell you how wonderful I think Becky is. She is so kind and just lovely, as well as doing a great job. The best hygienist I have ever had. I am delighted with the service provided by everyone at the surgery and recommend it to all my friends and acquaintances.

25th April 2023

Friendly team. Pinar was competent as always

22nd April 2023

Very pleased and comfortable with the dentist as I am quite nervous when visiting. The dentist is always welcoming which makes me feel at ease

22nd April 2023

Trea

22nd April 2023

The care and attention paid to me

22nd April 2023

Everything as expected. All ok time. The staff are very considerate, they constantly check - they are massively into patient wellbeing and that is ALL staff. They remember you and make it personal.

21st April 2023

As always it is a very professional dental practice and you are made very welcome and the dentist makes you feel calm .The service they provide is excellent and I wouldn't think of ever going anywhere else.They have lovely staff and always a happy receptionist who chats away when you go in FIVE STAR SERVICE

21st April 2023

I am highly satisfied with my experience at Hest Bank Dentist because I am treated as an individual. The staff know that I am nervous about dental work, and everybody makes an effort to put me at ease. The procedures are always carried out carefully, and explained calmly to me. Thank you everyone for all you do.

21st April 2023

Attended this dentist for years and have always had great treatment. Staff are professional and friendly.

21st April 2023

Very good staff. Clean.

20th April 2023

Not kept waiting. Cleanliness. Staff all polite.

20th April 2023

All work was done in a very professional and friendly manner. I felt safe and reassured during the whole process.

20th April 2023

Lovely staff, so helpful from start to finish and very easy to reschedule revisiting times.

19th April 2023

Efficient pleasant staff. Always helpful and caring professional responses to any questions re suitable treatments .

19th April 2023

3rd visit to the practice, 100% satisfaction all round.

19th April 2023

I felt my dentist put me at ease , and explained everything that was going to happen. I wasn’t looking forward to the treatment , how everything was explained step by step . Helped!!

19th April 2023

Very professional staff. Excellent facilities. Friendly reception team

18th April 2023

My dentist always considers my needs and is happy to take time and chat through any issues. Everything is very clear and straightforward and any issues are dealt with instantly. The building is well kept and staff are friendly and helpful.

18th April 2023

Excellent all round

18th April 2023

I chose Hest Bank dental practice because I had quite a few bad experiences throughout the years from childhood to adulthood with dentists I cannot stress how much they have made me feel at ease and they are so attentive and caring and kind I will be continuing to go there they are the best thank you Hest Bank for restoring my faith in Dentists x

15th April 2023

Very pleased with the treatment I received from the dentist. I have such confidence in the treatment and I am a nervous patient. I had the treatment explained to me step by step and the different options.

15th April 2023

Routine regular appointments handled politely, professionally, and in a friendly way.

15th April 2023

Everything was done professionally

HD

Helen Davies

I cannot recommend Katie Henry enough. So professional and reassuring.

JS

Jo Scully

Excellent service by Katie Henry, made me feel really at ease while receiving treatment.

14th April 2023

It was my first treatments for over 30 years so was very nervous made to feel at ease . I would however like to be a nhs patient but that was not available at the time

14th April 2023

Very thorough.Answered my questions well.Good advice.

13th April 2023

Reception staff are all lovely although would like a clock in waiting room , toilet , waiting room and dental room very clean , the dental hygienist and dentist friendly , explain everything , listen to me , advice on brushing my teeth , very knowledgable , don’t feel to nervous , can’t hear drilling in waiting room and no fish tank which makes me nervous as associated with dentists and no dentist smell either . Highly recommend Hest bank dentist

13th April 2023

The whole team are polite, professional and courteous

13th April 2023

put me at ease as i am not that fond of goin to the dentist

13th April 2023

Very efficient

12th April 2023

Appointment easily organised, staff attentive and respectful. Clinician extremely thoughtful and caring listening to concerns etc. Treatment given was discussed and I was asked often if ok

12th April 2023

Friendly and professional service

12th April 2023

Friendly and caring staff who explained the procedures carried out during the check up in a clear and informative way.

12th April 2023

Hest Bank is an exemplary practice in every aspect. Congratulations to all!

10th April 2023

As someone who is nervous I felt listened to and safe. Very professional and lots of options given.

8th April 2023

Experienced and knowledgeable staff, put my child and myself at ease. Easy to book appointments and choosing who you want to see, really helps with continuity. Glad we found your surgery and recommend you to family and friends.

6th April 2023

The staff are all warm & friendly and above all professional. The practice is immaculately clean and well presented. Always a pleasure to attend the dentist even for a filling!

6th April 2023

I am at the start of some considerable treatment, unfortunately, the two loose teeth became unmanageable, which has altered the original plan, this has been dealt with in a very professional manner, the receptionist spent a lot of time to accommodate my work rota. I m looking forward to getting my new smile! Thankyou everyone at Hest Bank Dentist, you’re stats ⭐️

5th April 2023

The practice runs smoothly , I always feelValued as a service user and feel my needs are dealt with in a professional manner

2nd April 2023

Kate my dentist is amazing and kind, and makes me feel at ease, as do the whole team that work there.

2nd April 2023

Always a great, friendly, personal service.We recommend to our friends and family.Thank you to all the team!

1st April 2023

Excellent service

31st March 2023

Excellent treatment,very gentle when scaling and polishing my teeth and checking that I was OK and it wasn't hurting me.

31st March 2023

It made a usually nasty experience pleasant

31st March 2023

Very professional team from the Receptionist to the clinicianFacilities are excellent and Katie is easily the best dental clinician I have ever had treatment from.

31st March 2023

Welcoming staff, hygienist listened to my worries, satisfactory treatment from all departments

29th March 2023

Kate was professional and friendly and advised me every step of the way.

29th March 2023

Quick and efficient service. I didn’t have to wait at all

27th March 2023

A chipped tooth over the weekend. Excellent reception gave me a cancellation appt same day. Excellent dental work from Pinar.

25th March 2023

Very friendly and competent

24th March 2023

As always I was treated with respect and all the staff were friendly and helpful, I won't go anywhere else now as I have found the best dental surgery 8nbthe area.

24th March 2023

I often find hygienists to put me on edge, and do not usually enjoy the experience.This was by far the best yet- no pain no discomfort

24th March 2023

Well pleased with my appointment and hygiene work done, the technician was very good and explained everything that she recommended and what to do for the future.

23rd March 2023

Staff are friendly and knowledgeable

23rd March 2023

Was greeted with a welcoming smile. We always see the same dentist.The dentist is very friendly and explains what she is going to do. We will definitely be back for our regular check up. Thank you .

22nd March 2023

Excellent treatment from Reception Staff and Hygenist. Was made to feel at ease during appointment and very informative of procedures carried out

22nd March 2023

Being treated as a person, not just a number

19th March 2023

Excellent treatment given by Pinar

19th March 2023

Friendly staff, treatment options explained in detail, work carried out efficiently.

17th March 2023

Top quality treatment given with a genuine smile

17th March 2023

I hated the dentist and was a wreck before visiting Sofia who has worked hard to win my confidence

17th March 2023

met my needs and expectations

16th March 2023

Pinar always takes her time with me as I am extremely scared of dentists. She deals with my fear very well as do the dental nurses

16th March 2023

The professional treatment by all involved.

16th March 2023

Alway made to feel very relaxed and comfortable. Best dental experience you could have, given no one likes the dentist!

16th March 2023

Great acceptance and understanding of my fear and needs. High skills level and ability and lots of support and kindness. Katie was the best dentist I've seen ever.

16th March 2023

Excellent service, friendly expert staff, cleanliness.

15th March 2023

I was made to feel relaxed. Felt confident that I was in safe and experienced hands. I had a hand to hold. Everything was explained to me in detail and repeated if I wasn’t sure. Excellent info on how to look after my teeth when I got home. A number to ring if there was a concern.

15th March 2023

I had to rearrange my original appointment due to illness. There are few rearrangement apps available therefore meaning a long time till the next available app. That's all but not great! I always want an app with the sane person as others have caused significant pain so that limits things more.

12th March 2023

I was given care and attention according to my needs and treated politely.

10th March 2023

Staff are lovely and friendly

10th March 2023

Everybody at Hest Bank Dental Care are highly professional, courteous and very friendly. The practice is also spotlessly clean.

9th March 2023

Efficient, effective, friendly, professional service. I was seen pretty much on time and treated with respect and care. I am frightened of dental care but experienced no pain and was able to take quick, small breaks to enable me to feel in control. I was given advice about gum care and feedback that, on the whole, I was brushing my teeth correctly. I am very grateful for the improvement in the appearance of my teeth since I started attending Hest Bank last year.

9th March 2023

Just an excellent experience all-round. Highly recommended dentist which is recommended to anyone who is looking for a local caring dentist.

9th March 2023

No reason to complain about any element of the consultation

9th March 2023

The team are very caring and friendly , customer service is excellent, it’s very clean and tidy .

8th March 2023

Very professional team of dentists and hygienists.

8th March 2023

Dentist and hygienist amazing reception staff need to acknowledge customers when they arrive not after 2 minutes when they sit talking amongst themselves I have been 6 or 7 times and always feel this they sit chatting before acknowledging don’t normally mind but not a cheap service so expect more on reception

8th March 2023

Very satisfied with the treatment.

7th March 2023

The hygienist was very professional and explained everything that was happening before, during and after the treatment. She explained what was happening with diagrams on screen as well as x rays. She also went through a plan of action with a follow up appointment to check things are going well.

7th March 2023

Being a person who has a phobia with Dentists as I had a very bad experience when I was a child I still get sweaty palms and I feel very anxious I cannot believe how relaxed the clinicians have made me feel and the receptionists I actually don’t fret anymore when my next appointment is coming up I actually look forward to it thank you so much x

7th March 2023

Attention to detail and making me feel welcome

6th March 2023

Everyone was helpful and pleasant and the treatment was very professional.

5th March 2023

Prompt appointment. The clinician asked about my preference of treatment and listened to my concerns. Very professional but still friendly and helpful. Very impressed with whole experience.

5th March 2023

Very professional, polite staff, clean reception & treatment room. Full explanation of possible issues with gums and rectification plan. Easy to re-schedule cancelled appointment & text notifications for all appointments

4th March 2023

As already answered

4th March 2023

Friendly reception staff, dentist was very knowledgeable listened to what I needed and has advised on a treatment plan over the coming months.. excellent visit from start to finish

3rd March 2023

Treatment was well explained and I felt completely at ease throughout the whole consultation and procedure.

3rd March 2023

Sophia clearly explains the problem and options for dealing with it. I have every confidence in her. Thank you

3rd March 2023

Process quick and efficient. Treatment was painless and informative. Staff were friendly.

2nd March 2023

Just another fantastic experience of dental services. You couldn’t get a better dentist if you tried. All are really helpful, welcoming, and really get to know you as a patient

2nd March 2023

I brought my 3 year old son for his check up , immediately his dentist and colleagues made him feel welcome. Jonathan his dentist is always very calm, patient and caring , making the experience for my son an enjoyable one , he always feels happy to come because of this and looks forward to his sticker reward he also loves to play in the dentist role play area before we go in. I also come for check ups and hygiene appointments, I recently had a filling which went so smoothly,something I was a little anxious about but i was made to feel comfortable and it felt like an easy procedure and I was in good hands. All the staff that I've met here are very friendly and amazing at what they do I recommend it very highly

2nd March 2023

I arrived early for my appointment and was seen on time if not a bit before. Staff are very friendly, it's easy to talk about the progress of my toothcare and what options are available in the future. Prices are clearly discussed and treatments are explained fully.

1st March 2023

nothing went wrong.

1st March 2023

As usual, the whole team are very professional and delivered a service of the highest quality.

27th February 2023

I can't rate the treatment high enough, the sensitivity, the gentleness and the care of everyone involved in my treatment, especially Katie Henry has been the absolute best!

26th February 2023

Very warm welcome b arrival, apologies given for running slightly late, Dentist was very proffesional, thorough examination, and took time to listen to my concerns, explained in detail what she planned to do in my next appointments over possibly six months time. Receptionist was great, and took into consideration my work shift pattern, and booked my next appointment to accommodate.

26th February 2023

The staff made me feel relaxed in what was for me a nervous situation

26th February 2023

Had time to talk about everything found l needed some other treatment so returning next week hope everything goes ok

25th February 2023

After a lifetime of fear of dental procedures I have at last found a dental practice I can trust …. I no longer shake with trepidation and am eternally grateful to the team at Hest Bank for helping me cope with treatment to the extent I can make an appointment rather than avoid the issue

25th February 2023

This was an Assessment appointment, preliminary to joining Denpklan. The clinician was courteous, thorough, and careful in explaining treatment options.

25th February 2023

Katie. The dentist explained everything that she was doing and was constantly attentive to me, asking if I was OK. I was having a root removed that she saw on my xray and I felt no pain. The dental nurse explained thoroughly the aftercare needed.

25th February 2023

Staff are very welcoming and caring.

24th February 2023

Professional friendly team Always happy with care

24th February 2023

everything went very smoothly and all staff were pleasant and curtious

24th February 2023

Friendly & efficient service

23rd February 2023

Sofia always listens is extremely thorough, is polite, knowledgeable and professional while also being refreshingly friendly and always a joy to visit.

23rd February 2023

The staff are always very pleasant and polite and always happy to help in any way

23rd February 2023

As an extremely nervous person the dentist listened to my concerns and then gave me options regarding my treatment explaining every step of the procedure. I am not very good at tolerating dental injections and the dentist administered the anaesthetic with such care and skill that I didn't feel the injection.

23rd February 2023

Seen on time. Problem solved and procedure clearly explained beforehand

23rd February 2023

This was only a hygiene appointment but my experience at Hest Bank has totally changed my previous negative experiences at another clinic. I don't mind coming for treatments and actively engage with my dentist about potential work that needs to be completed.

22nd February 2023

From the receptionists warm welcome by name to making a further appointment on leaving everything was well organised and everyone was very friendly and welcoming as well as professional.

22nd February 2023

The Hest Bank dental team are simply superb, welcoming, friendly and most knowledgeable of both patient and dentistry - fantastic!!

22nd February 2023

I was seen on time and everything was explained to me, I am a nervous patient and was put at my ease.

21st February 2023

For my last 2 visits I have seen the new hygienist which I am very happy about. Not only is her attitude 100% better than what I have previously experienced but the treatment she gives is, I feel, superior.

16th February 2023

i have always struggled to find a dentist i trust and feel at ease with and over the years off being here i feel so much more relaxed and at ease and it definitly helps the anxiety when you have good care

16th February 2023

All the staff, from the receptionist to the dentist himself, were friendly, professional and efficient.

15th February 2023

I have been a patient at Hest Bank Dental Clinic for many, many years….ALL the staff have been polite, attentive and very professional whilst dealing with me and my needs….I would thoroughly recommend them to everyone….I wouldn’t go anywhere else…..

13th February 2023

All the team are welcoming. Kate my dentist always explains what’s happening before she does anything and I trust her completely. For someone who feared treatment before joining this particular dentist, that says a great deal.

12th February 2023

I was treated with respect and kindness. The procedure and treatment explained, with a good outcome.

12th February 2023

I used to be terrified of the dentist but since switching to Hest Bank and seeing Katie, I have no fears any more. The whole team are so friendly, it feels like visiting family. Treatment is quick, painless and Katie explains everything fully, and in layman’s terms. I can’t praise the team highly enough.

10th February 2023

Treatment was exactly what I wanted and expected, ie basic but adequate to protect tooth from further damage. Appointment fitted in with my schedule and was on time. Staff were pleasant and explained clearly why they thought my tooth had broken, what they planned to do, and followed this plan with my agreement. Also informed me that if there was a problem, what more complex treatment might be needed, if this should become necessary.

10th February 2023