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Emergency dental care

If you have toothache, a broken tooth that is causing you discomfort or have damaged your mouth in an accident, please give us a call on 01524 825218. If you call early in the morning we will try and arrange an emergency dental appointment for you for the same day.

As we work on an appointment system, all emergencies have to be fitted in between or after the existing appointments. We will try our best to minimise waiting time for emergency patients, but we respectfully ask patients to be aware that in some cases there may be an unavoidable delay.

Outside of practice hours patients may ring the usual practice number 01524 825218. The recorded message will then advise you how to contact the Hest Bank Dental Care team.

Whilst waiting for your appointment you may want to try the following steps to help you manage any dental emergencies:

  • If you are in pain, use an over the counter pain reliever such as paracetamol (unless advised not to by your GP)
  • Rinse your mouth out with warm water
  • Apply pressure on any bleeding areas using gauze or a wet teabag
  • Apply an icepack to your cheek if there’s any swelling
  • If you have access to it, cover any major cracks with temporary dental cement
  • Cover any broken teeth with milk, saliva or saline solution

Whilst the above steps may help you manage any dental discomfort, it's still important to see a dentist ASAP in order to address the underlying issue and prevent further deterioration.

Meet the team

Kate Lamb

Principal Dentist

GDC NO. 65148

Mike Jones

Principal Dentist

GDC NO. 65147

Stuart Johnson

Dentist

GDC NO. 79487

Sofia Dias

Dentist

GDC NO. 145395

Pinar Akman

Dentist

GDC NO. 107912

Jonathan Tolson

Dentist

GDC NO. 250956

Sara Dawson

Dentist

GDC NO. 284442

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Patient Reviews

People are talking about us

The biggest compliment we receive is when our patients refer their friends and family to Hest Bank Dental Care. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

2249 Reviews

5.0
ZB

Ziah Burton

I had a fantastic experience at Hest Bank Dental Care! I recently went in for a scale and polish, and Emma and Leah were absolutely brilliant. They were both friendly, professional, and made the whole appointment really comfortable and relaxed. What really impressed me was the extra care and attention to detail they took — not just in the cleaning itself, which was incredibly thorough, but also in helping me look after my teeth going forward. Emma took the time to show me the proper cleaning techniques to use at home, which I really appreciated. It made a big difference knowing I was leaving with both cleaner teeth and better knowledge on how to keep them that way. I’m genuinely so happy with the service I received. Thank you, Emma and Leah, for your fantastic work — I’ll definitely be coming back!

28th June 2025

All the staff are helpful and friendly

28th June 2025

Everyone always pleasant and helpful. Very professional.

DD

D Darling

After a front tooth of mine began to move down and forward I discussed my options with Katie. I had bad gum disease, which never goes away but can be managed. With regular checkups and hygienist visits I have stabilised the condition and so chose to have the tooth extracted and replaced with a sticky bridge. I’m a nervous patient and Katie is very calming and patient. I’m so happy with the results, she has given me a lovely natural smile back, and my confidence.

SA

Sandra Ann

Excellent dental practice. All the staff are very courteous, knowledgable and helpful.

PG

Peter Griffin

Hest Bank Dental care are extremely caring and proficient.

26th June 2025

The staff at Hest Bank are brilliant. They are always very welcoming and helpful. Arnie my dentist is the best. He explains everything very clearly and is very kind.

PA

Peran Ainscliffe

I love going to the dentist anyway, so having my dental hygienist appointment with the fabulous Emma is always a pleasure and never a chore! Her nice nature and warm personality shines through as she examines, cleans and polishes my teeth. Emma provides practical advice and guidance too, to ensure you keep up with great dental hygiene. On my visit, she was supposed by Joanna, who was extremely patient. The pair of them clearly work well together. Great experience all round. Thank you!

MT

Millie Todd

I couldn’t recommend Sofia enough. She made me feel very at ease and is highly skilled and knowledgeable. Every step of my treatment was explained throughly and Sofia took the time to answer all my questions. Her attention to detail is unmatched! The entire team reflects the same standard of excellence and the practice is modern and clean.

25th June 2025

Very attentive and helpful staff.

AA

Amanda Askew

I cannot thank you enough!! Arne, Emma and all of the nurses and receptionists at Hest Bank dental. You are all assisting me in helping me get my teeth back to where they should be and also my confidence in returning to the dentist after 8 years! Thank you so much. I would also like to thank you for letting me document it all on TicTok!!

NN

Nathan North

I highly recommend Hest Bank dental practice, they are always professional and approachable. With good honest preventative advice and quality treatment. The staff seem genuinely happy to work at the practice and are always polite and helpful. It is a very slick operation between hygienist and dentist and I personally can’t speak highly enough about my own dentist Pinar. Keep up the good work guys and continue to enjoy what you do. Thanks Nathan Seward

D

Dal

I got treated by Dr. Sofia Dias, she was so professional and quick, i had a broken fixed retainer and she provided the best treatment. Friendly staff as well!

CS

Chris Smith

Currently using a pseudonym, however the details below are accurate. I have been under Pinar for several years (that sounded way less naughty in my head) and she has often gone out of her way to provide me with excellent service. As an example, she rushed through my denture order so I would have them for my graduation photo. She is always professional yet empathetic and has a warm calming manner. This helps when you are a big scardie cat like me. All procedures are explained in a manner I can understand and Pinar is very patient with my often daft questions. All members of staff I have encountered from dental nurses to reception staff have been nothing less than a delight at every juncture. So thank you to all of the staff for outstanding treatment, and whoever is doing the customer service training, keep doing what you are doing. I would not hesitate in recommending Hest Bank Dental Care to friends and family alike. As you slide down the banister of life May the splinters never point the wrong way Noel

B

B

Absolutely fantastic dentists, the whole team is amazing, my dentist is Pinar and she has managed to take away my anxiety of dental visits completely! Always polite, professional and so friendly. The receptionists are lovely and the waiting area I find very calming. The team at the hygiene suite on the corner are excellent too. Overall I couldn't be happier with the treatment I have recieved, never disappointed.

DK

David Kuchczynski

Been using here for a few years now, staff are so friendly, never sat around waiting for my appointment more than few minutes, any work carried out has been amazing very happy with both dentist and hygienist

18th June 2025

Stuart is just brilliant and lovely to have a chat with him whenever I attend. Makes going to the dentist fun!

18th June 2025

Very good service

IB

Ines Beirakdar

Emma is always patient and in a good mood. My son goes without a problem although being on the pathway

SK

Shan K

Arnie was a legend. I was really scared and he made the whole experience painless. I really, really appreciate his kindness and expertise

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