Call me back
- Home
- Treatments
- Hygiene
- Dental hygiene
Dental hygiene
Our dedicated new hygiene suite opened its doors in April 2022 offering a modern and relaxed environment for all your hygiene needs.
Our passionate hygiene team at the Hest Bank Hygiene Suite have extensive experience in maintaining the oral health of patients throughout Hest Bank, Morecambe and Lancaster and beyond. This can range from simple scaling and polish, to routine maintenance or more complex gum treatments.
We can help you design a bespoke oral hygiene plan to prevent recurring problems like staining, bad breath, gum disease, plaque build-up and more.
For patients undergoing dental implant treatment, our hygienists also help maintain your dental health from the beginning of implant treatment to the fitting of the final crowns and bridges.
We recommend all Hest Bank Dental Care patients have regular hygiene treatments at least once to twice a year alongside your routine dental health reviews.
Benefits of our hygienist care include:
- Professional clean and tartar removal Plaque is a sticky bacterial coating that consistently forms on your teeth. If it is not brushed away properly, including difficult to reach areas like between the teeth, the plaque hardens to form tartar/calculus which cannot be removed so easily at home. Persistent plaque and calculus can lead to periodontal disease, causing bleeding gums, tooth mobility and eventually tooth loss. Your dental hygienist will perform an intensive clean on all accessible surfaces of the teeth to ensure any plaque and tartar build up is fully removed. If you have a lot of tooth decay, your hygienist may apply a fluoride gel to help protect the teeth from further attack.
- Stain removal Drinking tea, coffee, red wine or fizzy drinks will gradually stain your teeth over time. Your hygienist will be able to clean these stains away using natural products like baking soda for a whiter smile. Our hygienists also use the innovative AirFlow system which uses air, sodium bicarbonate and water together to clean stains from your teeth.
- Fresh breath A clean mouth means fresher breath!
- Prevention of gum disease Early signs of gum disease include bleeding gums when brushing. Your hygienist will test for this and if they spot symptoms. With regular appointments, they will be able to help deal with this before the disease has the chance to progress. They may use anti bacteria gel and solutions to apply under the gum line to kill any bacteria causing gum disease. It is important to pay attention to these symptoms as if left untreated, gum disease can lead to the movement or even the loss of teeth.
- Oral hygiene plan We will work with your individual needs to create a tailor made plan for optimum maintenance of your oral hygiene. This includes recommending the right products, different types of brushes and showing you the most effective ways to use them.
- Dietary advice and smoking cessation The food we eat can affect our teeth, this could be through staining or acid erosion. If your diet has had a detrimental effect on your teeth, our hygienists can advise on changing your eating habits to prevent further harm. Smoking is also a big factor in causing periodontal disease, bone loss, oral cancer, reducing healing after dental work and staining of teeth. Your dental hygienist can also offer smoking cessation advise if required.
Find out more about our Dental Hygiene services:
Why choose us?
Multi Award
Winning
Air Purifier
- Virus Killer
Invisalign
Provider
State Of The
Art Facilities
Leading
Dental Care
Meet the team
People are talking about us
The biggest compliment we receive is when our patients refer their friends and family to Hest Bank Dental Care. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…
Patient reviews
1953 Reviews
9th November 2024
Always feel relaxed and cared for.
9th November 2024
Such a warm and friendly team that make you feel welcome and are interested in you as a person, not just a patient. Clinical treatment has always been very good.
9th November 2024
Mike is a great Dentist whilst also being very personable.
8th November 2024
As per usual highly professional but patient friendly and makes patient feel special
8th November 2024
Polite and informative staff. Excellent care.
8th November 2024
Whilst dental treatments are not always very pleasant, I felt very confident in the professional competency of the dentist treating me.
5th November 2024
Lovely staff from reception to clinicians. Clean and comfortable- more like a salon than a dentists.
3rd November 2024
Highly professional service. Booking an appointment is made easy, the dental care is second to none. The whole surgery is spotless. A visit to the dentist is not usually something to look forward to but the staff make it bearable. A full explanation of each move is always given. No plans to go anywhere else.
2nd November 2024
My dentist appointment was with Pinar, and Jake the hygienist.Both were very pleasant, friendly and professional at all times.
2nd November 2024
They are professional, efficient and courteous.
2nd November 2024
Always very gentle and makes me feel at ease
31st October 2024
Sara, my dentist explains everything very clearly. She is very calm and professional. Surgery is always very clean and tidy, and always feels welcoming
31st October 2024
Every member of the team is friendly, respectful and professional.
30th October 2024
All staff are always friendly, welcoming and make sure to explain the treatment and processes fully.
30th October 2024
Seen promptly and treatment explained
29th October 2024
Excellent
27th October 2024
Very kind but also professional service from everyone at the practice. You feel there is a real personal connection.
27th October 2024
I've always been happy with the dental staff and recommended the practice to my brother and his family.
26th October 2024
It's a very good dental practicewith excellent staff.
26th October 2024
This appointment was very efficient.
25th October 2024
Friendly staff, professional work
25th October 2024
Could not fault the job
25th October 2024
Everybody was very accommodating and explained everything thoroughly.
25th October 2024
friendly and professional staff, pleasant environment
24th October 2024
Very helpful and explained my problems thoroughly
24th October 2024
Pleasant professional staff
23rd October 2024
During the dental checkup the dentist noticed a filling had come out. Checking that he had time he managed to give me an anaesthetic injection before completing a new filling. Most grateful as this saved me a return journey for the treatment.
22nd October 2024
Lovely staff who are very helpful and kind. They always explain things to is clearly
22nd October 2024
Professional, efficient customer service in a friendly, clean environment
22nd October 2024
Very good with my autistic daughter
22nd October 2024
The friendly professional staff. I phoned for an emergency appointment and was sees in just over one hour. I have been a customer since the practice opened and the team and service delivery have always excellent.
20th October 2024
Emergency treatment
17th October 2024
Consistently friendly and excellent service provided to my family and me over many years.
16th October 2024
feel comfortable with all the staff. treatment explained and surgery very clean very happy
15th October 2024
on time , very pleasant and curtios and helpful lady dentist
15th October 2024
Friendly knowledgeable staff with great clinical experience.Very personable care and attention to detail.
15th October 2024
Everyone at Hest Bank is very friendly, professional and very helpful.
13th October 2024
Great dentist
13th October 2024
Have always felt comfortable on each visit. Thank you to Mike and all the staff.
11th October 2024
First class all the way, friendly team with loads of experience and the dentistry is second to none. The practice manager was so helpul and nice.
11th October 2024
Professional and pleasant clinical and adminstaff .The practice is clean and smart .
11th October 2024
The whole procedure went very well. Dental apts. at previous nhs dentists have not been a patch on this.
11th October 2024
All staff are lovely the clinic is v clean and I was able to get an appointment v soon when I needed one. My dentist explains everything to me and is v kind.
10th October 2024
From the reception staff, to the dental nurse, to the dentist.... everyone was so helpful and lovely. I am a very nervous dental patient with a lot of trauma, I was crying with nerves before and came out smiling.Elisha was brilliant with me and talked me through the treatment she was carrying out and was reassuring. Her dental nurse was also fantastic... they both made me feel so at ease that I pretty much forgot about my past experiences.
10th October 2024
Positive professional staff working with skill
9th October 2024
Professional, efficient and friendly
9th October 2024
Great communication and empathy shown by dentist and dental staff. Highly attentive and felt they were looking after ny well being and he my best interests at heart. Involved in my treatment and listened to and felt I could ask questions easily/
9th October 2024
Hest Bank Dental Care is outstanding - all their staff are superb warm and friendly knowing their patients by name, a genuine welcome nothing is a problem - this should be acknowledged!!
8th October 2024
Professional and detailed care
8th October 2024
Pina , the Dentist is fantastic, she treated me with respect, totally put me at ease. And gave me good advice 100% professional lady
7th October 2024
Staff are very friendly and helpful.
6th October 2024
Efficient, curtious and professional, clear information given. Only gripe is length of time waiting given appointment was 8.30am and this was delayed
6th October 2024
Hygienist professional yet approachable, putting the patient at ease.
6th October 2024
Very professional & thorough
4th October 2024
Ease of making an appointment, quality of dental work, enthusiasm of dentist, very welcoming reception staff.
2nd October 2024
I was treated professionally at all times
30th September 2024
Always highly professional in all respects
29th September 2024
The staff are very efficient.Very obliging. They listen to your needs and do their best To make you comfortable and happy. I am very pleased.
28th September 2024
Trustworthy, friendly staff in person and by phone, helpful, put me at ease, cleanliness, punctual for appointments, staff listen to concerns/needs
28th September 2024
Sara explains everything clearly and always keeps you calm
28th September 2024
Really helpful staff and excellent clinician, who I trust completely.
27th September 2024
Pleasant and helpful staff
27th September 2024
All entirely efficient and pleasant.No problems at all. Thank you.I almost enjoyed it !!!I would recommend Hest bank to anyone who was looking fo somewhere to be treated.
27th September 2024
Friendly caring professional staff
27th September 2024
Everybody very helpful.
26th September 2024
The thoroughness of the check up.The appointment was on time.I felt listened to and heard.The waiting area upstairs is very comfortable.Plenty of free parking within easy walking distance.
25th September 2024
It’s always a pleasure going to the dentist now , something I never thought I’d ever state, they’re so friendly and super at putting people at ease ,we always have a funny story to tell and laugh a lot ,such a great team!!!
24th September 2024
I have always found going to the dentist a daunting experience & I would stress about it so much during the lead up to going, but after being a patient at Hest Bank Dental, I never worry about my appointments! All the staff are so lovely & helpful. They always talk you through the process & are very patient focussed
22nd September 2024
The service received every time that I attend is very professional. The staff are always friendly and helpful and willing to help.
21st September 2024
The treatment from the moment you walk in to when you leave is always fantastic
20th September 2024
Staff. All staff are professional, friendly, polite and helpful.
20th September 2024
Very calming n professional
19th September 2024
Caring staff, efficient dental practice, clean and modern, relaxed atmosphere and usually running on time.
19th September 2024
Was referred from an emergency dentist at the hospital having been an nhs patient previously. I knew my treatment would not be straightforward but Hest Bank saw me promptly and produced a comprehensive treatment plan. My first appointment was for a filling and extraction. The extraction did not take place but will probably happen at a later date but Iwas not put under any pressure to have this treatment at the present time . All the staff that I saw on the day were very professional and treated me with the utmost respect. Would recommend Hest Bank to other customers.
18th September 2024
Very professional and courteous. My teeth have improved so much over the last ten years, when I began to attend the HestBank clinic.
17th September 2024
Amazing experience always helpful respectful and makes me feel at ease nothing to much trouble treatment excellent as usual
17th September 2024
Everyone from reception, to hygienist, dental nurses and dentist are always very welcoming pleasant, but professional throughout. I feel I can trust this surgery completely and have recommended them several times, resulting in friends now also going there. They all listen and explain ongoing treatment agreed. Thank you.
16th September 2024
Every visit is always friendly and professional. I rarely need any treatment beyond the check up and hygiene, but the few times I have needed additional treatments I felt I was always receiving the highest possible standard of care
14th September 2024
Professional team , caring taking time to reassure me.
14th September 2024
Dentist gave a friendly welcome although I am a new patient for him. Nurse pre-empted my needs. Both mafe me feel confident in their skills
14th September 2024
I am a little nervous about the dentist but I felt calm and listened to by all members of staff.
13th September 2024
Clean nicely presented surgery where you are greeted by friendly reception staff. The clinicians are professional and put you at ease, explaining clearly every aspect of your treatment.
13th September 2024
.
13th September 2024
All members of staff were friendly and helpful . Clinician explained what was happening/treatment throughout the appointment. Made to feel relaxed and found the experience less stressful than previous dental surgery.
12th September 2024
Very considerate and patient-centred care. Complete confidence in the dentist and dental nurse.First class service all round. Refreshing to be receiving a service where practitioners are clearly happy in their work - rather than depleted and over stretched
12th September 2024
Relaxed friendly and professional.
12th September 2024
Hygienist was great, very sympathetic, looked after me and did a great job.
12th September 2024
Very professional and everyone is caring.
12th September 2024
Experienced staff - listened to my needs- reassured me of what they needed to do carried out with professional attitude
10th September 2024
First class service all round, well done.
10th September 2024
Very professional and thorough. Put me completely at ease. Very clean environment. Friendly receptionist. Easy to get to and parking options.
10th September 2024
all aspects
9th September 2024
Everyone is so friendly, yet very professional.
9th September 2024
I find dental appointments very stressful and ended up getting distressed. The team were very kind and understanding they continued the appointment (it was just a scale) at my own pace and listened and checked in with me often.
7th September 2024
The friendliness of all staff & how relaxed they make you feel & nothing is problem also very efficient from start to finish..well done hest bank team
7th September 2024
Professional,respectful,level of expertise
6th September 2024
Efficient and professional.
6th September 2024
I am afraid of going to the dentist and Hest Bank always make me feel at ease. Jonathan is great, explains everything very well and is very friendly.
5th September 2024
Friendliness of the whole team and the extent to which the clinical team explain what they are going to do so that you fully understand. The clinical team don’t rush you and aim to ease any pre existing anxieties. They explain all options available.
5th September 2024
An old filling in a problem but painless tooth had fallen out. Whilst not really urgent the reception staff and Katie, my dentist, were keen to help and fitted me in on the day of my call. As always Katie did an excellent job and maybe saved my wandering tongue the discomfort of revisiting the gap created by the previously missing filling ! Thank you.
5th September 2024
My dentist Jonathan took time to explain options and costs, answered questions on the options and at no time pressurised me to make decisions there and then.
4th September 2024
Professional
3rd September 2024
i have always had a fear of dentists and dental procedures however i never have been made to feel silly for being nervous or felt like i have been rushed. my dentist and her nurses have always explained my procedures and explained to full lengths what the treatment will go like and explaining every step. my worries always get noted and my dentist goes to great lengths at calming my nerves and avoiding possible things i am most worried for. for example, i was extremely worried about the numbing injection but my dentist was very well at explaining my procedure was possible without the injection, to which she said we could go ahead without and if i wanted to stop at any point that wouldn’t have been a problem. it has made my fears a lot easier and i no longer feel as anxious or scared when going for treatment. i cannot explain how thankful i am for all the staff, including the receptionists who are always so lovely which always make you feel more comfortable while waiting and even ask how the procedure went when you go to leave. it shows extreme amount of care and makes me feel great everytime i leave. Thank you all ur a lovely team! :)
3rd September 2024
Very friendly staff and nice and clean place
2nd September 2024
Stuart is very patient with my don. We never had a problem during the visits
1st September 2024
Lovely staff, everything explained and not rushed at all.
29th August 2024
The clinical staff conducted themselves in a friendly yet professional manner. The way information was provided was clear and concise.
28th August 2024
Staff are all very friendly and helpful, dentist explains everything clearly and is very thorough during the check up taking time to take extra X-rays to double check the first ones as she thought there may be a possible issue. Deciding to re take X-rays at next appointment to make sure there is no change and if there was the procedure I would need to go through. So very happy with my care.
25th August 2024
Highly professional on all counts
24th August 2024
Although I would rather receive NHS dental treatment, due to cost, I have been very happy with the treatments I have undergone. My clinician is patient and explains everything clearly
24th August 2024
Mike is a great dentist who always strives for excellence
24th August 2024
Efficient and professional service and friendly atmosphere. Clean and comfortable waiting area and clinic. Prompt time keeping of apointment.
23rd August 2024
Faith in my dentist. I’m always listened to. Dealt with courtesy and understanding of my needs. All staff from receptionist through to clinician make me feel I am valued.
22nd August 2024
I have used Hest Bank for a number of years and have always been extremely happy with the service, kindness and helpfulness I have received over the years..I would recommend Hest Bank to anyone, young and old alike, all the staff are excellent, whether receptionist, assistant or dentist.
21st August 2024
Proffetionalism, attitude, friendliness, expertise of the clinician, assistant and reception staff.
20th August 2024
Hygienist was very thorough and advised how to improve things.Dentist explained xray and future treatment clearly and was very supportive.
19th August 2024
Very professional caring staff
17th August 2024
I have full trust with the team, built up over several years, after having a great fear of dental treatment from childhood, worsened by bad experiences with other dental practices.
17th August 2024
Both clinician and reception highly professional and friendly
17th August 2024
Lovely staff and everything is explained in detail so you understand
17th August 2024
I have been a patient there for over 20 years and have had no reason for complaint or adverse comment.
17th August 2024
Customer service is highly important for me and staff are very polite and understanding.
16th August 2024
Very professional and very friendly service, highly recommended
13th August 2024
Staff take the time to explain what they are going to do
12th August 2024
Always professional and efficient service. Friendly happy staff. Detailed explanation of options for treatment. Almost a pleasure to attend (from someone who does not like any form of medical intervention!) Thanks
10th August 2024
Always feel welcome, like one of the Hest Bank family. You are made to feel relaxed and nothing is too much problem. Really professional and a quality experience.
9th August 2024
Friendly dentist, clean environment, great service
8th August 2024
Staff are so friendly and helpful and any treatment is always clearly explained
8th August 2024
Fantastic advice, patient and friendly and thorough dentist
8th August 2024
All the staff were lovely especially the dentist and dental nurse. I felt very safe and reassured.
8th August 2024
The Dentist !
8th August 2024
Excellent service, nice people and been with you for years.
5th August 2024
Mike my dentist is the best dentist possible and brilliant at his job. He is highly professional . All the staff are very friendly and put you at ease . Nobody likes going to the dentist. But all the staff at Hest bank put you at complete ease . 10 out of 10
5th August 2024
Excellent clinical care, timely appointments, approachable and knowledgeable clinician
4th August 2024
Probably the best and friendliest Dentist in North Lancashire
4th August 2024
The treatment was excellent and getting your next appointments easily obtained
4th August 2024
Everyone in the practice is so friendly and helpful. It is such a welcoming supportive environment where patients can feel safe and that the best possible is being done for them in their best interests.
4th August 2024
The whole team from reception to dentist or hygienist welcoming and friendly. With great customer care. Waiting times rarely go overtime just a great practice
4th August 2024
All the staff are friendly and helpful
4th August 2024
friendly staff always have time to treat you as an individual and have time for yu to explain things if needed
3rd August 2024
No reason to complain at all.Always treated well.Feel comfortable and at ease.
3rd August 2024
Excellent service and treatment at hest bank dentist has always both hygienist and dentist are brilliant they always make sure that I feel at ease.
3rd August 2024
Hygienist was very professional explained every thing very satisfied with treatment
3rd August 2024
I feel extremely safe with Mike as my dentist - he is exceptional
3rd August 2024
All staff put you at ease as I have had some awful experiences with other dentists I have been to
3rd August 2024
Good care
3rd August 2024
Friendly helpful staff, I feel cared for at Hest Bank. They listen to any concerns and are encouraging when I have any problems.
3rd August 2024
Professional but very friendly service from all staff at the surgery. Time taken to talk about and explain any issues and possible treatment options
3rd August 2024
Mike Jones has been caring for my teeth for more years than I can remember and I have no complaints . On the contrary, I have nothing but the highest praise for his skills and friendly professionalism. I would like to add that Mike was caring for my teeth long before the introduction of this type of Snoopers Survey which elevates IT nerds to a position in which they sit in judgement on professional people who actually get the job done.
3rd August 2024
Excellent service and care.
2nd August 2024
Professional & friendly
2nd August 2024
Very friendly staff and good communication system. Kate is excellent at explaining the care she takes.
2nd August 2024
Professional and competent staff;cleanliness of the building and pleasant reception
2nd August 2024
Professional and friendly
2nd August 2024
Good surgery environment, friendly and helpful reception staff, professional and helpful dentist.
2nd August 2024
For many years I've had the best care and treatment from the whole team.
2nd August 2024
The professionalism of the staff.
2nd August 2024
Great dentistry,friendly and helpful staff. Nice , clean and modern facilities.Trustworthy dentist and does the work that is necessary.
2nd August 2024
Professional, friendly staff
2nd August 2024
The care attention bed side manner was excellent, all options were explained in detail.
2nd August 2024
Very professional- clarity of treatment - experience of the dental team and the extras , xray and scan
2nd August 2024
Very professional and the best treatment I’ve had in a long while
2nd August 2024
Friendly attitude from all the staff. Made to feel as though you’re their only patient. Thought this kind of experience was a thing of the past.
2nd August 2024
Friendly helpful manner
2nd August 2024
As a nervous patient, everyone is so kind and reassuring when I visit.
2nd August 2024
Really friendly helpful staff
2nd August 2024
ABSOLUTELY SUPERB SERVICE IN EVERY ASPECT!
2nd August 2024
Very satisfied with my dentist Stuart
2nd August 2024
Was quite nervous , but staff made me feel very relaxed xx
2nd August 2024
Over the years total satisfaction for the treatment received
2nd August 2024
Jonathan took time to explain everything to me in detail and the receptionists let me charge my phone!
2nd August 2024
Jonathan is just the best dentist! I am a somewhat nervous patient and his professional, calm manner is just the ticket. He also interacts well with both of my children during their appointments too.
2nd August 2024
Prompt efficient service, both arranging appointment and during actual appointments
2nd August 2024
Always put at ease and kept well informed
10th July 2024
An Inviting friendly atmosphere, clear and direct appointments regarding tooth health and my childrens teeth too. My children felt at ease during the appointment
6th July 2024
Dentist very friendly and reassuring. Explained everything that I needed. I haven't been for a while and given new dentist. Would definitely recommend
6th July 2024
Stuart is a miracle worker. Tooth had caused me so much pain and worry. He quickly identified the problem and effected a solution
5th July 2024
Really great local dentist. Friendly staff and really knowledgeable
4th July 2024
Professional dental staff
4th July 2024
Friendly staff, very thorough. The nurse put me at ease
4th July 2024
100%+ commitment, care and professionalism in everything the whole team do.
3rd July 2024
Pleasant and caring staff
2nd July 2024
Great staff great people what does your denture work really kind and gentle so at ease with them and very clean
30th June 2024
Attitude and care from staff. Skill of staff.
29th June 2024
Staff so friendly, the practice is very clean and modern looking. Both appointments on time and the dentist and hygienist both very professional.
29th June 2024
The staff were all so friendly and welcoming.
27th June 2024
Pure and simply, feeling valued and cared for.The whole atmosphere of the clinic from reception to surgery is so welcoming and pleasant.There is a family feeling about the place and every patient walking in seems to be part of it.What more can you hope for
27th June 2024
Consider ation
27th June 2024
They make me feel at ease and are always very personable. Procedure and options are talked through so I understand them
27th June 2024
Very nervous and anxious patient, my family use this practice so came highly recommended when I suffered a previous bad experience at another dental practice.
26th June 2024
Always friendly relaxed atmosphere and expertise on all visits. Recommended family and friends to this dentist on many occasions. Appts are arranged around my working day and reminders over text is definitely a high point.
26th June 2024
Great service, personable staff and clear costs.
26th June 2024
Care, consideration, helpfulness and advice future care planning. Excellent dentists whom I feel extremely confident in.
25th June 2024
Good service and able to arrange emergency treatment when needed
25th June 2024
The hygienist, Emma, is without doubt, the most proficient one I have ever had. I used to hate the experience for years, dreading the process more than a filling! She has completely changed that feeling.Adding in a very effective check up and dialogue from the dentist to explain matters clearly, just adds to an all round confidence in the team I now use.Top notch guys- well done.
25th June 2024
Efficient service; full advice on options to replace cracked tooth to enable informed decision.
25th June 2024
Clinician carried out her work to a very high standard and was genuinely concerned about my well-being
24th June 2024
Pinar, is very informative, caring and patient.
23rd June 2024
Professional experienced staff courteous Can not praise them enough Brilliant dentist and dental practice
23rd June 2024
Great dentist , always explaining procedures
22nd June 2024
Politeness
22nd June 2024
Everyone helpful and knowledgeable.Becci excellent
22nd June 2024
From an early age I've hated dentists and having to go every six months etc. When I was little I used to have fillings with no injection and the pain was horrendous. He has never hurt me. I would recommend him to anyone. He is kind, considerate and I'm sure the other dentists in the practice are the same.
22nd June 2024
I live in Hest Bank and so the Clinic is very convenient for my use and I now know the staff and during my association with the Dental Practice I have had no problems.Accordingly I would (and have) recommended the Clinic more particularly to those withready access to Hest Bank.
19th June 2024
Have always been nervous at the dentist, but I am always put at ease when I attend.
18th June 2024
Reception to the dentist, everything is great. No negatives at all from my experience.
18th June 2024
1st class customer care and service with fabulous staff:KnowledgablePersonablePutting patient firstFriendly Caring and engagingStuart is a top dentist with such a manner as to make you feel relaxed and in safe hands.
18th June 2024
Speedy efficient service with pleasant and friendly staff.
18th June 2024
Easy to make the appointment. Didn't have to wait long. Prompt treatment ( I had toothache ). Very professional staff
Debbie Pedder
I was a terrified patient, who had been let down by my NHS dentist. My allocated dentist was Jonathan and I have been on an extensive dental journey with him over the course of 12 months. Jonathan has been very patient with me and offered me reassurance throughout. He has responded to all of my questions in persona and through email and I have never been more confident with my smile. I would highly recommend this practice. The staff are very welcoming and they care.
15th June 2024
Can’t motet expertise and super customer experience
15th June 2024
Thorough explanation of treatment options, cost and what the treatment entails.
15th June 2024
Clean friendly and comfortable
13th June 2024
Great polite professional people & extremely good treatment
13th June 2024
Personal service
13th June 2024
...
13th June 2024
I am always welcomed. The staff are very helpful and kind. I feel safe with the highly trained staff. I use to worry and feel anxious about going to a dentist but I don't anymore. I feel calm and at ease.
13th June 2024
Everything and everyone at Hest Bank Dental makes me feel calm and safe. The professional and friendly staff makes going to the dentist much less traumatic than I have ever experienced before. Thank you.
12th June 2024
Lovely staff, always welcoming. Excellent care every time.
12th June 2024
Great Staff and Dentists. Friendly comfortable environment. Plenty of treatments available. Very Flexible on appointments.
11th June 2024
Iv been a client for year and the staff are so lovely and caring. Like one big family. I had tooth ache a couple of months back and was seen twice in 2 days. Great response especially with really bad tooth ache. No waiting around. An appointment same day. Which was such a relief for me.
11th June 2024
Emma’s Hygiene service is amazing, very thorough my teeth felt so clean. She really spends time getting to every tooth. Her manner is cheerful & she puts you at ease as soon as she walks in the room.
11th June 2024
Everyone makes you feel important and at ease. They care about you and you know they have your best interests at heart.
11th June 2024
The surgery is well presented, friendly, clean and welcoming The staff listen clearly advise accordingly and treat professionally and with care
9th June 2024
First class service
9th June 2024
Easy to arrange an appointment at short notice. Receptionist very friendly, and the dentist Mike was superb
9th June 2024
Have built a rapport with my dentist over the years and am always looked after in the best possible way. When treatment is needed it is never a painful experience. Any questions are answered fully.
8th June 2024
The staff are very friendly making it a very comfortable experience.
7th June 2024
Every aspect of booking and checking in for the appointment was simple and trouble free. The hygienist and her assistant were both lovely, friendly and very competent in their jobs.
7th June 2024
I have always found the staff & Clinicians of HestBank to be friendly, helpful, interested in their patients' welfare & very happy to answer questions or discuss any worries that might arise from a treatment.
7th June 2024
profesional people
6th June 2024
Efficient friendly clinician. Punctual appointment.
6th June 2024
Professional friendly and treat people as an individual. They are informative and knowledgeable. The surgery is spotless, welcoming and has lovely bright waiting areas
5th June 2024
My hygienist & dentist are both extremely good at their job. Kind & caring too. I’m a very nervous patient but they are very good with me
5th June 2024
Make you feel really at ease and treat you like family
4th June 2024
The staff are incredibly nice and I always feel like every single one of them care about your every need and feels more than a job to them. Never feel rushed and they always but you first
4th June 2024
Friendly staff put me at ease. Very clean . Lovely dentist
4th June 2024
All staff are friendly and I feel the dentist is excellent at her job.
3rd June 2024
Friendly engaging staff. Excellent care. Good aftercare advice. As pleasurable an experience as having a filling can be! Cheers
2nd June 2024
Efficient processes.
2nd June 2024
Ther si never a problem to find an appointment that suits me or my child. Receptionists are always friendly and helpful. Cannot fault the dentist in any which way
2nd June 2024
Friendly relaxed atmosphere with great professional service
1st June 2024
Friendly efficient sfaff
1st June 2024
Practice well run, clean & my dentist is & hygienist are excellent.
30th May 2024
Professional & caring, nothing is too much trouble. Makes it an enjoyable rather than a stressful experience.
29th May 2024
Friendly staff
29th May 2024
Great Treatment and knowledgeable staff.
29th May 2024
Efficient and professional staff
26th May 2024
Great check up with Stewart , always pleasant and happy to answer queries
25th May 2024
Good helpful response due to a broken tooth
25th May 2024
Well organised clean and professional
24th May 2024
Excellent, professional, friendly.
24th May 2024
Detailed long term care. All staff friendly and helpful
24th May 2024
The staff from receptionist to clinician were extremely friendly and helpful.
23rd May 2024
Very friendly and efficient
22nd May 2024
All staff very polite and professional, the whole surgery is very clean
22nd May 2024
Excellent service and personable team
22nd May 2024
I absolutely love being a patient at best bank dental care, the staff are so kind and considerate to my needs. Fully recommend them to anyone seeking a dentist!
21st May 2024
Everyone in the dentist is friendly and does their best to make you feel at ease and relaxed
21st May 2024
Friendly, informative and professional staff.Rationale around pricing options and time allowed for me to make choices.Flexibility - I was offered a CT scan then and there so I didn't have to schedule an additional appointment and drive back again
18th May 2024
Everyone at Hest Bank is always friendly and courteous
18th May 2024
Prompt efficient service
17th May 2024
Excellent professional and friendly do it service . Made to germ at ease despite my nervousness . Piñar is a brilliant Dentist and always try’s to put me at ease .
17th May 2024
Put at ease everything explained as it went on and given great advice about cleaning my teeth.
17th May 2024
Pina is very patient and informative.
17th May 2024
Reception staff are so friendly and welcoming, and the clinical staff are consistently warm, professional and knowledgeable. It's an absolute pleasure to attend this practice!
16th May 2024
HestBank is extremely professional and the staff are very friendly
15th May 2024
Highest possible levels of professionalism in all respects: reception, hygienist, dentist.
15th May 2024
Always happy with service. Have already recommended to many people
15th May 2024
Very helpful, polite staff
14th May 2024
Friendly staff. Modern facilities.
14th May 2024
I was very impressed with the efficient running of the practice & the dentist & hygienist were very professional, explaining what I had to have done.
14th May 2024
Amazing staff working there.
14th May 2024
Nice calm atmosphere , friendly staff
13th May 2024
Every aspect of my treatment was excellent
13th May 2024
They really know their stuff and are very kind when taking care of me. Previous dentists left me with a fear of hygienist treatments and some gum issues. Hest bank are working with me to treat these, and are always kind, gentle and professional.
10th May 2024
Professional, friendly and courteous staff
9th May 2024
Always feel at ease at Hest bank dentist been a patient since it opened
9th May 2024
Prior to changing to this dentist I had problems with another dental practice and I feel confident with Hess Bank.
9th May 2024
Very professional
9th May 2024
Although I couldn't initially make contact with the surgery with it being a bank holiday weekend and the practice had closed early on the Friday and although the website said it was open on the Saturday it was actually closed. However I was able to make contact on the Tuesday morning and an appointment made at 12:30, thank you.I received excellent service and got my smile back
9th May 2024
Confident in staff
9th May 2024
Highly satisfied with the whole ambiance and professionalism
8th May 2024
Very efficient, caring, and a nice relaxed environment
5th May 2024
I have been going to Hest Bank for more than 20 years. If they were not good I would have left long ago.
5th May 2024
Genevieve saw me first and then I saw Katie. Both are highly professional and inspire confidence and trust. My previous dentist in Manchester looked after me for about 25 years retired and I had some nervousness about the move to Hest Bank. I need not have been concerned as every aspect is perfect and Katie in particular has been brilliant taking out a troublesome tooth without drama or problems.
4th May 2024
Good dentistry.Good Practice generally.
4th May 2024
Clean and comfortable surroundings.Pleasant practitioners who listen to your concerns and address them.
3rd May 2024
Friendly staff, appointment was on time, full confidence in my dentist and the hygienist, parking was available straight outside the door - basically all good.
3rd May 2024
All staff are professional and helpful
3rd May 2024
I think the surgery reception staff are welcoming and the standard of care is high. It is a relaxed atmosphere and after years of anxiety visiting my NHS dentist, attending here is a wholly different experience.
2nd May 2024
Very little waiting time , warm friendly staff, comfortable surroundings and experienced dentists
1st May 2024
Brilliant staff. Great ambience.
1st May 2024
Been with Hest Bank dental surgery since we moved from the Isle of Man in 2004. Fantastic service, great continuity and care from the same staff and wouldn’t go anywhere else.
1st May 2024
When I first came to Hest Bank Dental I explained that I was a very nervous patient due to past experiences of poor dental treatment. My dentist, Stuart took time to explain procedures to me and was very patient. My hygienist, Genevieve knows that I find the water scaler very painful so she takes the time to do the scaling manually.
29th April 2024
From entering to leaving excellent service
29th April 2024
I lost the bottom tray of my whitening kit. I walked in off the street, an explained my situation to the receptionist. She straight away had a word with my dentist and was seen within 10 minutes. A new tray was organised and ordered right away. Great service!
28th April 2024
Great service, friendly staff, nice space.
28th April 2024
Professional. Explain what's happening and what could happen to help me make choices. Ease of scheduling appointments for the next routine check up.
27th April 2024
Always very caring and very gentle when having anything done,Hest Bank dentist is a brilliant dentist they really look after you and make you feel at ease.
27th April 2024
The staff are very pleasant, helpful and professional.
26th April 2024
Very friendly and efficient staff. Very pleasant surrounded and great variety of magazines.
26th April 2024
As soon as I walked in, the receptionist called me by my name which was a very nice and was very chatty with me. Hygienists were amazing and very friendly and chatty too. Overall very warm and welcoming and always highly reccomend
26th April 2024
From when i joined the HestBank Dental Practice i have always received 1st class treatment from my dentist Johnathon and his nursing staff.
25th April 2024
Both the dentist and the dental nurse are amazing at putting me at ease, as I’m a nervous patient. They are so skilled at their work that I feel no discomfort at all. Their communication skills are excellent, so I always know what the plan is, what options there are with my treatment. All round positive experience.
24th April 2024
Relaxing friendly team throughout. No rush involved during treatment making it relaxing.
24th April 2024
Personal service.
24th April 2024
Always professional...calming...and friendly from the minute you check in at reception. Never having to wait very long and always fabulous magazines to flick through.Would highly recommend .
24th April 2024
It was all entirely satisfactory. Almost a pleasure ! Thank you
24th April 2024
The level of professionalism, expertise of treatment and the finished results, far exceeded my expectations. Stuart and his team are exceptional. They are the benchmark other dentists and clinical teams, should aspire to replicate. Fantastic!
23rd April 2024
The warmth &professionalism of the entire team,Treatment explained
23rd April 2024
I've found the people at Hest Bank to be particularly good at communication, explaining exactly what I need to do to look after my teeth. My experience has been that this level of engagement with patients is something of a rarity, and I greatly appreciate it.
23rd April 2024
No problems, No issues, No hassle
23rd April 2024
Helpful, friendly and welcoming staff
23rd April 2024
The fact that I am a very anxious patient is taken into consideration by both my Hygienist and Dentist which makes for a much easier time spent in a dental chair.
23rd April 2024
Immaculate practice nice relaxing environment. The staff are very friendly and put me at ease. Bit nervous of going dentist but haven't felt this since joining Hest Bank .
23rd April 2024
It's easier to make an appointment and they have a late night and Saturday option. Always a friendly smile.
22nd April 2024
The staff are always friendly and considerate, and the treatment very efficient. I always feel very confident with what they are doing. The practice is close to where I live, which is helpful, too.
21st April 2024
At hest bank you feel like part off the family.They get to know you and you them.They are friendly and welcoming and my kids also love going to the dentist for there 6 month check ups
21st April 2024
All the staff are so lovely and reassuring. I'm no longer scared to come to the dentist when I used to be. Staff are friendly, respectful and explain things clearly. They also clearly read notes and remember you, so the appointment feels personal.
21st April 2024
Friendly efficient treatment always
21st April 2024
Very professional
21st April 2024
Always feel comfortable. The clinicians are nice people. Friendly clinic
20th April 2024
Clean modern surroundings. Helpful polite staff.
20th April 2024
The whole experience was stress free!! And everyone was so pleasant
20th April 2024
Made to feel at ease and such friendly people
20th April 2024
All the staff are lovely. Make you feel completely at ease, very friendly. Very efficient. Very clean easy to park, and look pleased to see you.
19th April 2024
I had a very bad experience with a different dentist in 1976 but Hest Bank has helped me to overcome some of my fears. I feel more like a family member than a patient.
19th April 2024
Staff friendly and competent, easy to get an appointment
19th April 2024
Reliable
19th April 2024
Very efficient, very friendly. Clinics very clean and tastefully decorated.
18th April 2024
Friendly professional staff
18th April 2024
I felt a little anxious before the treatment but the dentist explained the treatment process which I found very reassuring. He told me what to expect and how to ensure that the aftercare went smoothly.
18th April 2024
Friendly staff easy to talk to
18th April 2024
Friendly, professional staff, always smiling and welcoming. Reception staff greeted me by name.
18th April 2024
The attention I received was prompt, pragmatic, and non-judgemental (having re-registered with a dentist after many years of not having gone). Everything was well-explained, and I felt well-advised throughout.
17th April 2024
Professionalism, friendliness - I am confident that my dental health is in the best of hands.
17th April 2024
Professional, informative and courteous service
15th April 2024
I have recommended Hest bank to others. and i will be returning for more Treatment..their service is excellent all round !!
14th April 2024
I've been a patient for several years. Always treated well, made to feel comfortable and everything is explained fully. From making an appointment to paying everything is straightforward .
14th April 2024
Always friendly staff. I needed an emergency appointment on a certain day as I had toothache and was seen within a few hours. I was in hurrendous pain and I got the treatment I needed. Very pleased.
14th April 2024
all good on all departments
14th April 2024
I have been a patient for some years. It is a well run practice very close to my home.My dentist is retiring and I hope for a successor who is as good. My only criticism is a short wait before my hygienist appointment.
14th April 2024
Mike is a highly skilled professional and both he and his team are a pleasure to deal with
13th April 2024
Staff friendly and helpful. Extremely clean and efficient surgery.
13th April 2024
Lovely staff who treat you with respect and are friendly. I have been coming to HestBank for many years and have always been satisfied with my dentist and the work that he has carried out.If you need an emergency appointment I have always been seen on the same day.
12th April 2024
Helpful staff who take the time to explain everything. Happy and friendly. Conscious and respectful. Clean and comfortable waiting area with uptodate reading material.
12th April 2024
The professionalism of the clinicians .The care and consideration shown to me during the appointments
12th April 2024
All the staff at Hest Bank , cheerful and positive.
12th April 2024
The staff front desk and the professionals are always top rate in their attitude and attention to detail.
12th April 2024
Very courteous and friendly staff
11th April 2024
Great friendly atmosphere and a pleasant professional team providing good quality dental services.
11th April 2024
Dentist was the most thorough and compassionate I’ve ever experienced. Also excellent with my anxious child.
11th April 2024
Treated really well as an emergency and have now registered there
11th April 2024
Friendly and helpful team
11th April 2024
I have always felt I had a friendly approach and helpful approach from all the staff. Clear instructions. Clean and tidy dentist areas. Very helpful and calm atmosphere. Feel relaxed and calm during treatments.
11th April 2024
All staff are extremely friendly. Mr Tolsen put me at ease and I felt listened to and accepted for who I am. He was patient and kind when I explained my problems.
10th April 2024
Efficient friendly staff
10th April 2024
I have already recommended Heat Bank to other. The quality of the treatment is excellent. They staff are lovely and do their best for you.
10th April 2024
Professional and friendly dental care
9th April 2024
Very friendly and makes you feel at ease.
9th April 2024
Great care and polite staff.
7th April 2024
Brilliant staff at the desk, amazing compassion from all staff. Highly skilled dentist. Lovely nurse that put me at ease.
7th April 2024
I’m always listened to and Stuart is always available to explain things clearly to me,putting my mind at ease ,I will gladly encourage others to make their dental care at hest bank dental care
6th April 2024
Excellent staff, friendly, reassuring and professional.
6th April 2024
Very professional and reassuring...it's the best experience I've ever had at a dentist..I would highly recommend them.
5th April 2024
Good dental care delivered by friendly highly skilled people
5th April 2024
Friendly staffGood discussion around my optionsProfessional and thorough treatment done
Clive D
Absolutely faultless, first class treatment!
5th April 2024
Absolutely perfect in every respect, ... Professional, Knowledgeable, Helpful, Caring, Expert, Immaculately Presented and Friendly.
4th April 2024
I always receive exceptional care, attention and treatment from Sophia, highly recommend
Andy Rees
Fantastic staff, no pressure to have treatments, they fully explained all options, no hard sell ! And prices are on a par with other good dental care providers. Overall excellent.
29th March 2024
I no longer live in the area but am close enough to travel just over an hour to visit Hest Bank Dental. I have been treated by 5 different professionals and attended with 3 different nurses. Each member of the team has been superb. Recently I again received the powder spray hygeine clean option which on second experience turned out to be another pain free experience.I have cared for my teeth throughout my life and so proud to be a customer of such an exceptional team of practitioners.Thank you once again Hest Bank Dental.
29th March 2024
Sarah completed my check up and when I asked my options for treatment on one of my teeth, she took time to explain what was available and other alternatives with eg dental implants.
28th March 2024
Efficient but caring staff. Everything is to a very high standard
26th March 2024
Pleasant and efficient staff
26th March 2024
Friendly staff very good standard of work
25th March 2024
The clinician is so professional, knowledgeable and easy to talk to, I feel confident in their abilities.
24th March 2024
Easy to book appointments, efficient booking confirmation, reminder for appointments a week before due. Location of clinic good too.
24th March 2024
Kind efficient friendly professional service so very important for someone like me who has a dentist phobia. Kate is exceptionally good.
23rd March 2024
Friendly staff. Good availability.
23rd March 2024
Sofia Diaz, my dentist is always friendly, professional and highly skilled. She has helped me overcome my fear of dentists by explaining and involving me in decisions made about treatment. I trust her judgement implicitly and am grateful to her and all at Hest Bank for the confidence they have given me. I must also mention gentle Genevieve, the hygienist who did a wonderful and painless clean of my teeth. Fantastic job. The issue I had was that the booking system went down so I couldn’t rebook. The receptionist said she would call/text with another appointment, but she hasn’t. My memory isn’t great and I need to rebook straight away or I will forget. I will call myself on Monday.
22nd March 2024
Professional, friendly and kind
22nd March 2024
Everyone is always helpful and pleasant.
21st March 2024
I was fully informed by my dentist everything that having a full denture set entails,the pro's and con's were explained in Detail to me.
21st March 2024
Everyone is really friendly
21st March 2024
Good empathy from staff and politeness and friendliness
21st March 2024
All staff friendly and professional, given clear advice regarding my dental care.
21st March 2024
Efficient, friendly & very professional
21st March 2024
17th March 2024
Very friendly staff
16th March 2024
I always feel well cared for, safe and listened to.
16th March 2024
Friendly, progressional and adapted to my disabilities.
16th March 2024
Efficient but still friendly service. I have been at hest bank for some years now and never felt pressured into getting treatment that was not necessary. Great for maintaining and advising on good dental health.
14th March 2024
Everyone I had contact with was kind and approachable. They were all very calm and relaxed and gave the impression they knew exactly what they were doing.
14th March 2024
I like my hygienist Genevieve, she is very gentle and reassuring
14th March 2024
Efficent and courteous service.
13th March 2024
All aspects of care were good, from requesting an urgent appt, to dental assessment, professional manner throughout including discussion of my concerns and options, and planning future care.
13th March 2024
Excellent experience and very friendly staff
13th March 2024
Essentially I feel I'm receiving effective care in a professional environment, and am made to feel part of the process of maintaining my dental health. The clinic is clean, modern and professional.
12th March 2024
I have already recommended Hest Bank to friends, who also now attend that surgery. All employees from dentist, hygienists and reception staff are very pleasant and helpful in a professional way.
12th March 2024
Very professional staff providing excellent personal service
12th March 2024
Nice friendly staff. Put me at ease , very clean
10th March 2024
My dentist Mike is amazing and I trust him completely. Always a positive experience
10th March 2024
Ease of booking appts and nice friendly staff
9th March 2024
Always looked after from the moment you walk in to when your treatment is finished
9th March 2024
As a very nervous patient I found the dentist kind, caring and very professional. She listened to my concerns and was reassuring. A great dentist
9th March 2024
Calm, clear dentistry, quiet surroundings with a picturesque view. What’s more to love?
9th March 2024
Always friendly and professional. Lovely staff.
8th March 2024
You are always made to feel welcome. The staff are always lovely ,the treatments are great .The surroundings are lovely.You can always park outside .
8th March 2024
Excellent standard
8th March 2024
Courteous and polite staff with exceptional cleanliness.
8th March 2024
So easy to book and staff friendly and efficient
8th March 2024
Friendly, professional staff
8th March 2024
Friendly and efficient staff. Pleasant environment.
7th March 2024
Excellent staff
7th March 2024
Confident the treatment given was the best option for me. No pain . Dentist professional and polite. The surgery was very clean. Options for possible treatments were discussed that I had no idea were available. Wish I had received this advice years ago.
Gareth Catterson
The best dentist I have ever attended. Professional, friendly and relaxed. Skilled treatment and sound advice. No questions unanswered. Wish I had been coming here for a lot longer. If I had I believe my teeth would have been in a much better state than they were when I started here.
6th March 2024
Friendly staff, clean environment, competent staff. No complaints at all.
6th March 2024
Historical experience with Dentists have not been great. My dentist at Hest Bank took the time to discover my fears concerns and wishes. Once calm they continually reassured me and talked me through the process. This has to be the most confident I have ever felt in a dentist surgery in four decades. The dentist, nurse and reception team made it a seamless process without judgement or prejudice. I look forward to more consistent appointments and better oral health.
6th March 2024
Brilliant, friendly, professional clinicians and staff who put me at ease. Good advice and feedback.
6th March 2024
The kindness of Katie and reception team. I always have a laugh when coming to hest bank which really calms my nerves!!
6th March 2024
All went smoothly and a very informative nurse.
6th March 2024
Professional and courteous staff and feel confident of the care provided
6th March 2024
Good standards
6th March 2024
Excellent Service and treatment
6th March 2024
There were no issues experienced. I do not have time just now to add any more.
5th March 2024
The staff consistently demonstrate professionalism, courtesy, and a genuine commitment to addressing any needs or concerns. Their thorough approach and attentive listening skills ensure exceptional treatment and care.
5th March 2024
Very good service
5th March 2024
I would recommend Hest Bank all staff are very professional. Anyone like me a nervous patient, l have found this practice very good. So if you are terrified of the Dentist like me come and see this team.
5th March 2024
The reception staff are always very pleasant and helpful. The dentist always puts me at ease and never fails to do an excellent job. I have been going to this practice since it opened and would never consider going elsewhere.
5th March 2024
Hygienist and hercolleague were excellent. Great banter and very professional.
5th March 2024
Super care and attention to detail Totally painless and friendly
29th February 2024
Convenience of site and attention of people concerned.
29th February 2024
Very professional & caring
29th February 2024
All staff are brilliant, especially Katie Henry. Always put at ease during my appointments and everything is explained in full detail. Dental practice is lovely and friendly, clean and tidy. Wouldn't go anywhere else for my dental care.
29th February 2024
over all high standards from the checking in on the first appointment to visiting the actual dentist, all staff friendly. professional and happy to listen to concerns and help
28th February 2024
Because everyone there are always professional, friendly and helpful. My dentist Stuart and hygienist are both brilliant at there jobs, kind, helpful and are always happy to answer any question I may have.
25th February 2024
I was put at ease, offered various treatments and felt reassured.
24th February 2024
Friendly professional service
24th February 2024
The staff are always friendly, helpful and efficient. The treatment I have received over 20 years or so has always been very good.
24th February 2024
I am always greeted with enthusiasm by reception staff and treated well and professionally by the dentist and hygienist. The surgery building is pleasant and welcoming
24th February 2024
The person i was booked to see was running late, but they quickly got me in with a different dentist. I was very impressed
24th February 2024
Very friendly and professional practice. Clean and welcoming.
23rd February 2024
Excellent dental treatment, friendly and helpful staff, and pleasant surroundings.
23rd February 2024
Excellent practice
23rd February 2024
A patient of many years I have always but always found the Hest Bank Dental Practice to be professional, warm, welcoming and genuinely knowing their patients - so important!
23rd February 2024
Stuart is always conscious of my fear of dentists and makes me feel at ease every time I attend my appointment
23rd February 2024
Weve been with this surgery for over 6 years.They are very focused on prevention. Plenty of check ups and hygiene treatments and advice which has led to both of us not needing unnecessary treatments
23rd February 2024
The dentist was very professional and has always ensured that I understood what he has done and all the options available to me. He is by far the best dentist I have come across.
23rd February 2024
Everyone is very helpful and make you feel at ease
22nd February 2024
Highly professional.
22nd February 2024
Very efficient, on time, and great service
21st February 2024
Lovely staff. All treatment discussed sensibly.
21st February 2024
Great service, Kate was excellent.
19th February 2024
Everything about it is good. I feel I know the Dentists personally. Can’t fault it.
19th February 2024
Excellent customer service!
17th February 2024
I find at this practice, the patient always comes first. I have medical problems and these are always taken into account. My dentist is always so patient with me as I easily get upset, not about my teeth, but the medical problems which makes the visit far more tolerable, eg walking and sitting in the chair. I've had problems in the past with other dental practices and here everyone is so helpful. I couldn't wish for more. All excellent.
17th February 2024
Well run and friendly staff. I have been a patient at the clinic for 10 + years and always received good treatment and advice
17th February 2024
Very competent staff , cleanliness, polite, professional service.
16th February 2024
A prompt response to my request for an appointment.Excellent treatment to replace a crown. All made as pleasant as possible
16th February 2024
I’ve always experienced a good service with all the team and any problems have been quickly resolved.
15th February 2024
Friendly people, professional and knowledgeable. Always on time.
15th February 2024
Efficient, friendly, and take time to explain the treatment and the options. And I don't think I've ever had a tooth out so quickly!
14th February 2024
Felt totally safe in stuarts hands, he explained everything and put me at ease
14th February 2024
Nice people - friendly and professional. I felt comfortable with Jonathan carrying out the extraction - skilled and experienced.
14th February 2024
I needed an urgent appt and the receptionist was really helpful and rang me back with a time that day. She was very understanding. Dentist was great and very understanding too. Quickly seen, and felt satisfied with my treatment.
13th February 2024
They listen to your needs and accommodate you
13th February 2024
The clinician was very informative and understood my personal needs.
13th February 2024
Wonderful, friendly team that provide an excellent service
12th February 2024
Being able to schedule my appointment with the hygienist and dentist for the same day, the professionalism of all the team members and the enviroment.
10th February 2024
Everyone at this dental practice is very friendly and extremely professional.
10th February 2024
Professional and put me at ease
10th February 2024
The friendliness of all staff makes the whole appointment a more pleasurable experience. The check up and hygiene examinations are clearly explained and professionally conducted.
10th February 2024
The dental nurse did not need to interact with me so I put satisfied, I’m sure if she had it would have been highly satisfied.Everyone is lovely and helpful thank you
10th February 2024
I have been with Hest Bank for 16 years. I would not go anywhere else. Stuart Johnson is the best there is.
10th February 2024
Always a good experience when visiting no matter the treatment involved.
9th February 2024
Great dentists always welcoming and reassuring to a nervous patient
9th February 2024
Very professional service by highly skilled and qualified staff, would recommend to everyone
9th February 2024
Ease at which we settled in as patients and the overall experience of how the practice is run
9th February 2024
The staff and the location
9th February 2024
Best dentist ive ever had
9th February 2024
Rebecca was lovely, kind, efficient, easy to understand,helpful and relaxing . We'll able to support a terrified client like me.
9th February 2024
A great overall experience with kind and professional people
8th February 2024
Helpful receptionists, very good clinicians who listen and advise.
8th February 2024
Friendly and very professional -if expensive
8th February 2024
A superb experience from start to finish, the time taken to explain the process, to answer any concerns and the overall level of compassion and care were absolutely superb on this occasion and that is very much down to the dentist in question and the dental nurse assistant. Both of whom were brilliant
8th February 2024
Very nice clinic , friendly and knowledgable staff
8th February 2024
Respectful, communicative , friendly punctual, ease of booking to suit you, Easy parking
7th February 2024
Ease of appointment making. Punctual. Thorough treatment and examination. I have never felt nervous at this practice or suffered undue discomfort.
7th February 2024
Always consistent good care.
7th February 2024
Professional service that has my confidence
6th February 2024
The ease of booking an appointment online that suits me, the polite reception staff and the lovely dentist I have been seeing for the last two years, it all adds up to a stress free experience. She explains everything, all the treatment options and always listens to my worries and concerns. She is very patient and reassuring throughout the session.
6th February 2024
Friendly staff my treatment was comfortable the hygienist was very considerate of my welfare and explained methods to deal with my gum disease and demonstrated the way to use the various brushes
6th February 2024
Very professional service
6th February 2024
Staff are always very caring and friendly. Always say put your hand if you need a break. Which sometimes is needed when having scale and polish.
6th February 2024
I have always had excellent treatment at Hest Bank and always had complete confidence in the ability of the practitioners I have met to deal with any problems I may have.
3rd February 2024
I’ve always found Stu and the team to be highly professional and extremely personable
2nd February 2024
The service was completed professionally in a pleasant environment by friendly knowledgeable professional people.
2nd February 2024
Highly professional practice
1st February 2024
Your always made to feel at ease and explained any procedures in a way that is calming and easy to understanding
1st February 2024
Very nervous patient. The dentist made me feel at ease (as much as I could have done) very happy with the work done and how she explained everything in very good detail
1st February 2024
Efficient, hygienic, stylish, great staff
31st January 2024
Nice family feeling, but professional.
30th January 2024
Very polite and friendly staff, very nervous about going but they put me at ease straight away and made me feel comfortable. Couldn’t recommend highly enough
30th January 2024
As a very nervous patient I was made to feel at ease and every step of the treatment was explained.
28th January 2024
Always been very pleased with dental care from Mike. When not able to book in with Mike before Christmas I saw Katie. Very happy with treatment from her too. I was very nervous having a crown fitted. She talked me through each stage and did an excellent job. This appointment was for a check up and was with Katie again.
28th January 2024
My dentist Stuart is just wonderful. He explains things clearly and he works with care and enthusiasm.
28th January 2024
Everyone is always courteous and polite, putting me completely at ease….
27th January 2024
Went to see Emma the hygienist first she was very gentle scaling&polishing my teeth then went to see Stuart the dentist he was also very checking my teeth&gums,both of them are excellent.
27th January 2024
Staff is respectful and professional and i feel I am in good hands and get the best treatment
26th January 2024
ProfessionalismFriendliness Efficiency
26th January 2024
Very friendly and reassuring
26th January 2024
I’ve never had a dentist practice that makes you feel so at home and ease whilst in with them being seen and outside in the waiting area. The staff are brilliant and always super friendly. Can’t fault a thing.
25th January 2024
Excellent service
25th January 2024
Very nice clinic with nice staff. I especially want to thank the dentist Sarah who is just incredible! This is the second time I had an appointment with her and was very pleased with the result)
25th January 2024
All the staff make you feel comfortable & relaxed.Their friendly,supportive & welcoming approach puts you at your ease.they are polite,respectful & very helpful.You feel that you matter & they are prepared to put in extra effort to ensure high quality service.
25th January 2024
Felt very comfortable from reception to the the dentist who explanation in graphic detail of my teeth and fully explained what treatment options were available and we mutually agreed on which option was best. The equipment is very modern.
25th January 2024
Very helpful staff.I experience issues during my last dental treatment and whenever I rang I was seen the same day to help with the complications after root canal.Staff take they time to explain what the procedure involves,waiting time is never too long.Overall good experience .Only dentist my husband is not afraid to go to locally.
25th January 2024
All staff polite helpful and kind
24th January 2024
waiting rooms all clean and comfortable. Staff welcoming and efficient . Any treatment I have had in the past at Hest Bank has been satisfactory.All in all a good experience.
24th January 2024
Competent people in a highly professional practice.
23rd January 2024
Excellent pain free hygiene clean. Best ever.
23rd January 2024
Friendly & polite service
21st January 2024
Overall good experience, polite staff and great overall dental experience!
21st January 2024
Professionalism ;polite;efficient and friendly
21st January 2024
It provides a very good and reliable service; it is highly professional and all the staff are welcoming, reassuring and polite..
20th January 2024
Feeling welcomed and important as a patient.
20th January 2024
Stuart
20th January 2024
Lovely staff.
20th January 2024
Felt at ease with the hygienist she explained every thing to me. Was very satisfied
20th January 2024
I always feel I’m listened to, and valued as a customer. I used to be terrified of receiving dental care, but at Hest Bank, I feel really quite relaxed.
19th January 2024
A friendly place where they know and communicate with you. Treatment is of a very high quality.
19th January 2024
They trully care they listern and nothing is too much trouble and wen im fearful they always make me feel at ease and confident that i am always in control while i am in the chair
19th January 2024
I am Autistic and need a lot of accommodations to visit the dentist. Everyone at Hest Bank is fantastic at listening to my needs and going the extra mile to meet them.
18th January 2024
Excellent , professional and friendly . Always feel welcome and listened too.
18th January 2024
Very friendly, welcoming and approachable
17th January 2024
Everyone is really friendly
17th January 2024
My teeth are so much better now I get regular hygienist appointments and I have never had a bad experience at Hest Bank
16th January 2024
Friendly staff, very clean
14th January 2024
1st class all round
14th January 2024
Staff very friendly and very professional
13th January 2024
Felt confident with the treatment.
13th January 2024
Treatment explained and procedure through out, staff extremely caring
13th January 2024
I am a nervous patient an am always treated well and with consideration for my anxiety.
13th January 2024
Lovely staff and convenient location
13th January 2024
Overall a very good experience going to the dentist! :)
12th January 2024
Good communication, empathy and kindness of the staff.
12th January 2024
Very happy with the hygienists work and professionalism during the treatment. Having been coming to the dentists for the last two years and being made comfortable and welcome always
12th January 2024
Very friendly and always feels clean and safe.
12th January 2024
The staff are very friendly and it feels very relaxing and carmming which is good when we have taken our children before.
12th January 2024
Prompt convenient appointment with a good explanation of the cause of the problem and options of treatment
11th January 2024
Friendly & caring staff both on the phone & in person. Thank you all.
11th January 2024
Staff professionalism, excellent hygiene, comprehensive service, treated with respect.
11th January 2024
Very friendly professional teamExcellent dentist and hygienist
9th January 2024
friendliness
9th January 2024
Love the place, staff are great and stuart is outstanding at his job.
9th January 2024
Always there when ever I have tooth ache and book me in quickly. Always pleasant and easy to deal with. And always have chosen the best choice for my teeth and never just opted for the easy option of extraction like most dentist would.
9th January 2024
Rebecca is very friendly and compassionate.She is an excellent hygienist
9th January 2024
Everyone from the dentist to the front of house staff are a pleasure to deal with. Felt at ease, welcomed and well taken care of.
7th January 2024
Because I have full trust in the practice from previous treatment
6th January 2024
Great customer service
6th January 2024
Very reassuring as I was nervous. Superb craftsmanship.
6th January 2024
Great customer care with all needs expertly explained
5th January 2024
Friendly staff, competent and efficient
5th January 2024
Everything from start to finish, explanation of the process and possible complications were explained extremely well.
5th January 2024
Very easy to book, very friendly reception staff, excellent and professional service
4th January 2024
First class service from start to end
4th January 2024
The dentist is exceptionally good and professional and puts my children’s fears at ease
4th January 2024
Attentive and professional staff
29th December 2023
ease of online booking, getting extra treatment that wasn't part of my initial appointment, no delays and clear information from the dentist
24th December 2023
All the staff, whether reception team or clinicians, are excellent and I have always been very happy with the clinical care. On this occasion, I needed an emergency repair just before Christmas and was very happy with the way the reception team scheduled an appointment for the next day and then rang me with a cancellation so I could see my own dentist that same day. Very happy with the repair work done by my dentist, and the epway it was explained.
24th December 2023
Always on time, professional and friendly
23rd December 2023
Friendly atmosphere, being put at ease
21st December 2023
I have felt fully supported through over 12 months of treatment for dental implants
21st December 2023
Everyone is so helpful and make you at ease. I wouldn’t have got the nhs treatment without the kind recommendation of Jonathan and now the follow up treatment is excellent. Not only is the treatment you provide is so excellent but you also go out of your way to recommend nhs treatment if you can have it
21st December 2023
Friendly dentist always pleasant staff .Great care given making you feel relaxed .Always can get an appointment.
21st December 2023
My previous dentist did not have sufficient time to explain or listen I feel.
21st December 2023
Staff kind and courteous, nice facilities
21st December 2023
Good professional and friendly service
21st December 2023
So welcoming, friendly and efficient. Genevive is so gentle too. Wonderful.
21st December 2023
It is a friendly and professional practice.
20th December 2023
The hygienist was very good and the dentist was similar.
19th December 2023
Very efficient . Friendly and helpful staff. Clinician was very professional and reassuring.
15th December 2023
Becky was fantastic, really professional and nice. She even offered for me to have a squeeze of her breasts! I would have loved too but Im happily married. Maybe another time.
14th December 2023
Very polite and welcoming staff. The dentist is very calming and made sure I was comfortable at all times during the treatment. I'd asked to reschedule the appointment, the staff did all they could to help me find a better time and date.
14th December 2023
Very competent dentist.
14th December 2023
Everybody at Hest Bank Dental Surgery are very friendly and extremely efficient.
14th December 2023
I had Emma the hygienist, she is thorough, smiley & put me at ease. I felt like she did a smashing job with my teeth. They were clean & shiny. I didn’t feel like she was in a rush at all. Time to chat after & felt like I had time with a “friend” would recommend her, as I’m a hairdresser so spend time with lots of ladies. 5 stars to Emma
13th December 2023
Staff are Professional friendly and courteous
13th December 2023
The practice has a lovely atmosphere from the ladies on reception to the dentist and her assistant they were all very friendly,helpful and professional .
12th December 2023
The friendly staff how well the practice is run is brilliant always got time for the patients and always friendly when waiting just a great place to go
12th December 2023
Have have had numerous appointments since august to have an implant and a removable bridge instead of dentures and at each appointment everything was explained fully to me and I was well looked after.
11th December 2023
Kate is an exceptional warm, helpful and skilful lady, I would not go anywhere else for my treatment. The rest of the Team are great too.
11th December 2023
Getting an appointment is easy, parking can sometimes be an issue, but this is the only downside of the location of the clinic. Everything else is excellent.
11th December 2023
Friendly, clean environment.
9th December 2023
Emma is an absolutely superb Dental Hygienist. Friendly, professional and really gave my teeth an amazing polish. The reception lady was so lovely too. Thank you so much.
9th December 2023
Been a patient for a long time. Always been happy with treatment
8th December 2023
Always dealt with Mike. Could'nt ask for better treatment.
8th December 2023
The professional attitude of the staff
8th December 2023
All the staff were very friendly, professional and helpful. Rebecca the hygienist in particular was excellent and cleaned my teeth manually as i am a wimp with the water plaque removal, it tends to hurt a little. She was very thorough and gentle!
8th December 2023
All staff are so friendly and put you at ease.
8th December 2023
This practice is everything a person requires when requiring dental treatment and maintenance. Everybody is so nice and eager to accommodate your requirement. I am someone who used to hate the dentist but now I can walk in with confidence knowing I will be taken care of.
8th December 2023
Feel confident with clinical staff in a safe clean environment
8th December 2023
Friendly. welcoming and professional.
7th December 2023
I have been with this dental practice for over 20 years and am very,very satisfied with all the treatment I have received
7th December 2023
Feeling that the hygienist is helping you to look after your teeth & recalling information which makes you feel like your not in a one in & out process.
7th December 2023
Never the best experience visiting a dentist for an extraction but I felt in safe, reassuring hands at Heast Bank. Things to do after the extraction were explained clearly and so far there have been no adverse effects.
6th December 2023
Treatment felt very personal. Highly confident patent clinicians with great comms. Very polite and engaging reception team.
6th December 2023
Excellent dental care. Staff are 1st class.
2nd December 2023
First class service
2nd December 2023
He is a very good dentist, in a modern and efficient clinic.
1st December 2023
It was a difficult tooth extraction which needed a couple of extra visits on the day and dentist clinician and all staff were extremely helpful, professional and helpful
1st December 2023
Met my needs
1st December 2023
I've been at Hest Bank for many years now and wouldn't want to go anywhere else. Caring and professional service always.
1st December 2023
Excellent, friendly professional service .
30th November 2023
because everyone makes you feel so welcome and at ease. I'm not a fan of the dentist, but the twice i have been iv not been judged and felt uncomfortable so will defo but attending my next appointment
30th November 2023
I would recommend HestBank to others because they are very thorough, professional and friendly
28th November 2023
Attention to detail. Professionalism. Confidence in doing a good job.
28th November 2023
My experience was that of professional and promptness and the clinician listened to me and explained the treatments offered and the costs
28th November 2023
Firstly the staff are wonderful, so happy & welcoming to everyone. The dentist I see restored my faith in dentists having had horrible treatment elsewhere in the past. Very bright & well decorated reception plus the dental equipment is all top notch.
28th November 2023
Friendly and caring staff, i felt comfortable during my treatment and aways made sure i was okay throughout my treatment. Hest bank dental pteactice is by far best dentist i visit
26th November 2023
All the staff are so kind and efficient. It took me nearly 20 years to pluck up courage to find a dentist. Hest Bank Dental have cared for me so well I now attend appointments by myself. I’m not afraid any more.
25th November 2023
Emma the hygienist is an absolute superstar - explains everything perfectly and very easy to trust.
25th November 2023
Efficient, friendly and pain free.
24th November 2023
Lovely staff . Amazing dentist . Very caring and talk you through the treatment .
24th November 2023
Professional excellent service.
24th November 2023
Very professional from reception to dentist. Rang Monday with broken front tooth, appointment Thursday and tooth rebuilt beautifully. Curtious and pain-free.
24th November 2023
the clinic and staff were both lovely, the dentist herself was ice and explained what would happen during. and after the extraction all staff superb!
24th November 2023
.
24th November 2023
Staff are very friendly and helpful. Clinic is very clean and nicely decorated.
24th November 2023
Excellent service
23rd November 2023
efficient and positive treatment. Good advice given.
23rd November 2023
Always feel at ease when there whatever treatment I am having
23rd November 2023
Courteous, friendly, polite and highly professional, qualified people that always take time to explain any procedures whilst offering advice for looking after your dental health in between visits.
22nd November 2023
Always treated with respect & excellent care
21st November 2023
Jonathon is just great with Children. Very patient and tries his best to put them at ease
21st November 2023
Consistently the same high level if care and consideration, from my very first appointment years ago, to now. The hygienist, Emma, is THE best one i have ever had, total professional, so much care and attention made the others i have had look much poorer at their jobs
18th November 2023
The way my dentist (Katie) makes me feel comfortable as I am nervous when visiting the dentist.
18th November 2023
This is professionalism of the highest standards possible in every respect. All of the staff are outstanding in the contributions they make.
18th November 2023
Friendly but also very professional
17th November 2023
Pharmacist referred me to see my dentist ASAP before I saw anyone else. Called on way home, receptionist very helpful, made appointment for 10 am next morning. Seen by Pindar who was extremely good & having taken & printed off photos of my mouth directed me to see a Doctor. Thank you for the care & professionalism shown.
17th November 2023
Staff who listen and respond with a genuine interest and professional approach that makes you feel they really care, have time for you and inspires confidence.
17th November 2023
Very good
17th November 2023
Felt safe. Staff very welcoming. Having been given excellent info regarding my treatment the choice I made was met with respect.
17th November 2023
The quality of service and treatment outcomes - it is a nice environment and feels welcoming and supportive.
17th November 2023
My dental care is in safe hands and I am reassured by the quality of care
16th November 2023
Friendly efficient service and always very helpful with advice etc.
16th November 2023
It’s a very friendly place making you feel relaxed but everyone is very efficient too
16th November 2023
All the staff are welcoming and friendly, I can choose appointments that suit me and the practice is spotless with a lovely view across the bay while waiting.
16th November 2023
Excellent customer service. Excellent skills and approach from 5he dentist. Excellent r3cepti9n team. Perfec5 3xper8ence for a terrified patient
15th November 2023
Highly recommended from dentist/ clinical staff / receptionists are amazing and go above and beyond to make you feel most welcome and less anxious. Very friendly practice and nothing is too much trouble would highly recommend to family and friends, this practice is the best in the area I would rate it 5 star plus .
15th November 2023
A highly professional service delivered very well. Cannot say much more. Excellent
15th November 2023
Excellent treatment and service at the practice.
15th November 2023
They are so caring and professional and lovely people. I feel very comfortable although feel very anxious before I arrive. But as soon as my hygienist starts I feel OK. She always says put your hand up if you want me to stop.
15th November 2023
Have very good service over a long periodVery satisfied
15th November 2023
Very efficient, calm, pain free and most effective.
14th November 2023
Modern clean reception. Courteous receptionists. I’m not a dentist person so always happy to have a laugh with the dentist & that they are aware of my nerves.
14th November 2023
I recently had surgery. The hygienist listened carefully to my concerns. She treated me effectively, but with care to put as little physical pressure as possible near the site of the surgery.
14th November 2023
Very happy with the service provided
14th November 2023
Friendly atmosphere. Pinar is a great dentist
14th November 2023
Best dental practice ever
Dale Ch
Thorough and professional team at Hest Bank Dental Care
13th November 2023
Friendliness, useful explanations, feeling at ease
Liz Brewster
If you are a nervous dental patient this practice is for you. I used to be terribly apprehensive about dentists until I started coming here. They are so good at alleviating fears, real or imagined, brilliant team. Highly recommend.
13th November 2023
Polite and professional staff
13th November 2023
Always polite and accommodating. Very aware of any discomfort that may be experienced and go out of their way to alleviate it. I was always a nervous patient until I started coming to this practice, now I have no problem.
13th November 2023
As a patient with a fear of dentists an extraction is a difficult appointment to attend. Throughout the appointment I was kept at ease and well informed throughout the procedure. At no point was my past fear realised hence why I would have no hesitation in recommending the practice to others.
12th November 2023
The dentist was very knowledgeable, offered various treatments and took time to explain everything.
12th November 2023
Ease of appointment scheduling process, friendly staff and good dentist
12th November 2023
Always friendly, take time for explanations if needed and never make you feel rushed. Treated as a person and not just a name against an appointment time.
11th November 2023
Emma, the hygienist, treated with respect and humour….listened to my needs and explained the treatment fully….put me completely at ease as I am VERY nervous in the dental chair…..
10th November 2023
Friendly and courteous staff.
10th November 2023
Pinar is brilliant, she listens to what I have to say, she is very pleasant and very professional. I would recommend her to anybody. The reception staff are very pleasant and very helpful.
10th November 2023
Sara was brilliant, she explained everything beforehand and was so efficient the treatment I received was second to none.The reception team were very friendly, especially the lady who made my next appointments and took the payment.I had already started telling people about your practice after the first visit, but now I have had treatment done, I will be pushing people I know to go there.
9th November 2023
Efficient and effective communication by the receptionist. Professional treatment by the dentist and assistant. Clean and hygienic environment.
9th November 2023
I was scared before the treatment because I hadn’t had a tooth extracted before. The clinician and the nurse were kind and reassuring and explained the process clearly. They took their time and I’m now free of pain! I needn’t have worried so much because it was a straight forward, fairly quick process and I had no pain throughout. What a relief! Many thanks to Amelia and her technician. They were both lovely, Mia
9th November 2023
Developing a relationship with the reception staff, Hygienists and Dentist. You are treated as a person not just another patient.
9th November 2023
Every member of staff is friendly, efficient and a pleasure to deal with. Very easy to make appointments. Always given excellent and appropriate treatment options that fully take into account my personal needs and circumstances.
9th November 2023
Friendly. Puts you at ease. Took time to explain everything and gave me chance to ask any questions I needed to ask.
9th November 2023
Hygienist was very pleasant, professional and left me feeling confident that I was receiving the right treatment.
9th November 2023
Elisha has been very thorough and clear with any work that I've had carried out, from the initial consultation appointment right through to having work done, ensuring I understood any work that's been required.
9th November 2023
Friendly confident staff
9th November 2023
All staff extremely helpful, from reception to Dentist and Hygienist.
8th November 2023
The staff are always friendly and put me at ease, Stuart and Genevieve are experts in making me feel relaxed during any treatment or check up ,I gladly sing the practices praises if anyone needs a dentist recommending
8th November 2023
The Team are welcoming, friendly and always helpful. The Dentist (Stuart) goes above and beyond to put you at ease explaining what he is doing, why and outcome his nurse a most able assistant simply fantastic!!
8th November 2023
Polite, efficient staff who provide an excellent service.
8th November 2023
I have been going to HestBank for a number of years. I am very happy with the way they have looked after my teeth in this time to keep them in such good condition.
8th November 2023
Feeling safe within a proffesional environment
7th November 2023
It usually hate seeing the hygienist but this time it felt gentle and really good
7th November 2023
I am terrified of dentists. But Hest Bank dentist have been absolutely brilliant, really made me feel at ease and comfortable. Thank you
5th November 2023
All members of staff were friendly and welcoming. Dentist was kind and supportive and spent a lot of time carrying out the work. I was very pleased with the result.
5th November 2023
Never had such caring and thoughtful people before. They couldn’t do enough for me in every way.
5th November 2023
Katie the dentist is just fantastic
4th November 2023
Staff professional and good at their job, can get appointments that suit me
4th November 2023
Highly professional, approachable and informative. Unlike in days gone by, a trip to your surgery is almost enjoyable.
4th November 2023
Professional, pleasant and do what they say very effectively
4th November 2023
Very efficient and friendly
3rd November 2023
I have been with the practice for 20 + years and have always been highly satisfied with the treatment and care given.
3rd November 2023
Pleasant, calm atmosphere. Always a positive experience.
3rd November 2023
Great dentist
3rd November 2023
I always receive prompt, professional and friendly service. I can make appointments to suit my diary. Findings, procedures and management advice are always thoroughly explained and my opinion is taken into consideration in action planning.
3rd November 2023
I have been having treatment for over 12 months and have felt fully supported throughout.
2nd November 2023
Reliable, knowledgeable and friendly team throughout. Managed to fit me in for hygiene appointment the same day as my check up. 10/10
2nd November 2023
I’m an anxious patient and Genevieve is so calm and really puts you at ease.
2nd November 2023
Wonderful staff
2nd November 2023
Very friendly team. Prompt times for appointment
2nd November 2023
The staff are friendly and professional. They have a way of putting you at ease. They thoroughly explain everything before they do it. And constantly check to make sure you're ok
31st October 2023
Wasn’t a current patient but phoned with an emergency and from the time I spoke to the receptionist to the time I left, people were kind, understanding and professional.
29th October 2023
Dental treatment has always been my worst fear , but the relaxed and professional treatment I received went a long way to making me feel at ease .
28th October 2023
I feel the treatment or check up is thorough and staff are polite, honest and respectful.
27th October 2023
Stuart was great
27th October 2023
Curtesy of all staff, ability and expertise of staff
27th October 2023
Excellent service
27th October 2023
I'm always impressed at the high quality of care
26th October 2023
Very patient with nervous client ( bad experience elsewhere)
26th October 2023
Professional and friendly
26th October 2023
I'm very frightened of dental care, so being treated kindly, gently and courteously makes a big difference. I feel I'm given thorough treatment and allowed some control by the hygienist instantly stopping when I need a moment to swallow or have a small break.
26th October 2023
All the staff are friendly, helpful, skilled and efficient.
26th October 2023
Dot looked after treatment explained . Appointment was a little delayed but that was due to the previous patient being late for her appointment .
25th October 2023
Friendly reception staff and welcoming dentist made the experience less anxious.
25th October 2023
Very impressed with professionalism of the dentist and hygienist and treatment received . Treatment planning discussed and Options were given and no pressure . Felt safe and in good hands .
25th October 2023
Very professional dental practitioners. Reception staff welcoming & helpful. Exceptionally clean. Would highly recommend to friends & family.
25th October 2023
Kind, courteous and respectful clinical and admin team. Emma is a very good hygienist and good fun. Stuart is just a fab dentist.
25th October 2023
Always make me feel at ease very gentle when scaling and polishing my teeth and always very friendly and checks to make sure I am OK,brilliant dental practice.
25th October 2023
A brilliant team. Professional, helpful and very friendly
24th October 2023
Sofia is lovely and keen to hear how I am and discuss tooth care, next steps and really pays attention to me.
24th October 2023
Overall, competence and efficiency, pleasant and supportive
23rd October 2023
Friendly staff from the Reception Team to the Dentist.
22nd October 2023
Good dental experience.
22nd October 2023
Nice pleasant staff confidence in their treatments listen to your needs
21st October 2023
My experience on every visit is positive. I am always listened to and treated with the highest level of courtesy and professionalism. My treatment is always explained and options offered if there are any.
beth johnson
Really lovely practice would definitely recommend :)
21st October 2023
Mike Jones , the Boss runs a very good ship
Fraser Vaughan
I recently moved to the area and was looking for a new dentist, I’m so glad I came across Hest bank dental care. All the staff were really helpful and friendly and I felt very much at ease once I entered the practice. Have already booked the rest of the family in. Definitely recommend.
20th October 2023
PROFESSIONAL AND CURTEOUS STAFF
20th October 2023
It’s a very professional and caring dentist
20th October 2023
I have always been nervous of dentist visits, and this practice bends over backwards to help me feel comfortable. The environment is clean and relaxing.
20th October 2023
Friendliness of staffSpeed of appointment, no waiting around
18th October 2023
I trust that I Will get honest advice, not for profit.
18th October 2023
Friendliness and professionalism
18th October 2023
Always as pleasant as a visit to the dentist/hygienist can be.Lovely caring staff and prompt attention. Thank you.
17th October 2023
Stuart explained everything including what could happen if the treatment didn't work due to a previous abcess. He was very careful and did all the treatment without causing pain and it was successful.
16th October 2023
I have been going to HestBank Dental clinic for years now and they have always been friendly and helpful. Lovely reception staff and Mike is a great dentist and I wouldn't want to see anyone else.
15th October 2023
The staff are friendly, the treatment is excellent, no complaints.
14th October 2023
Great staff, very welcoming and friendly. The clinic is clean and I felt extremely comfortable in the surroundings and with the cleanliness. Very knowledgeable staff, explained everything in details and how to maintain healthy teeth and gums. Very satisfied
14th October 2023
Highly professional and efficient service
13th October 2023
Efficient and professional clinicians
13th October 2023
It was efficient, helpful kind, The dentist explained the options and advised on the action I agreed. My anxiety was recognised and dealt with so that it was almost happy. Amazing !
13th October 2023
I broke a tooth over the weekend and rang the surgery for an appointment on Monday morning. Delighted to be given an appointment the following day at 8:45. Repair carried out quickly and efficiently.
13th October 2023
A pleasant environment with very helpful and friendly staff.
13th October 2023
very friendly staff and excellent exlplanations and manner
12th October 2023
It is a pleasure to come to a practice where everyone makes you feel welcome and everyone smiles
12th October 2023
All the staff are so friendly, helpful and caring and make me feel relaxed and at ease.
11th October 2023
My dentist is very friendly, professional and makes me feel comfortable
11th October 2023
Staff are always friendly, patient and professional. Brilliant standards of care and communication from all staff at the practice.
10th October 2023
All the staff were very friendly and welcoming. I’m not the biggest fan of the dentist but was made to feel at ease and reassured during my appointment
10th October 2023
Very happy with treatment. All staff are lovely.
10th October 2023
Wonderful team, feel like an old friend being welcomed back on each visit, very thorough and thoughtful.
10th October 2023
Pleasant professionals
10th October 2023
Appointments are always on timeAll staff are welcoming and professional Facilities clean and tidyReception area comfortable
9th October 2023
Ease of making appointments. Staff are lovely and helpful. Its been my dentist practice for years. Treatment options are good. Very professional dentist.
9th October 2023
Professional, clean, courteous, friendly
9th October 2023
Excellent experience, great team and management. We are on denolan and I've recommended friends to join based on our experiences.
8th October 2023
Always greeted with your first name on arrival which embodies a feeling of we’re in this together strangely and always dealt with efficiently .
7th October 2023
Always treated with courtesy and consideration by everyone
7th October 2023
Respectful caring friendly knowledgeable staff who put you at ease
6th October 2023
Friendly staff and evening appointments
6th October 2023
All staff are so welcoming and kind
6th October 2023
The quality of the treatment you are well looked after and Mike is first class
6th October 2023
The care received from everyone at Hest Bank dental centre is always professional, personal & extremely caring. I never feel rushed during an appointment & feel that I am given the best possible options for any treatment.
6th October 2023
Friendly, but professional approach by all staff.
5th October 2023
Welcoming good.High degree of cleanliness everywhere.Very satisfied with my treatment as always, thank you.
5th October 2023
I’ve been going to this dentist for years now, it’s the nicest, cleanest, most modern dentist I’ve ever been to. I can’t recommend it enough
5th October 2023
Highly satisfied with the way the treatment was carried out with a very good result
4th October 2023
Local dentist/ hygienist. All lovely people
3rd October 2023
staff and service is always excellent
1st October 2023
DIfficult to describe. Mainly, that all the team are professional, knowledgeable, friendly.
1st October 2023
Had toothache for two days, rang for appointment on Saturday morning and was given appointment four hours later, abses found, and tooth extracted. After extraction given instructions what to do, 24 hours later all great .would highly recommend this practice
1st October 2023
I am terrified of dentists, but hest bank dental really made me very welcome and all my worries disappeared. Fantastic dentist and very friendly. Would definitely recommend. Fantastic.
1st October 2023
Cleanline and friendliness
30th September 2023
Felt dentist did the best for me which put me at ease. Superb person.
29th September 2023
I had Mike who is excellent and painless.
29th September 2023
for the first time in my life i have found a dentist who understands my needs and fears
29th September 2023
I no longer dread going to the dentist Sophia is the best dentist I’ve had, I’m a new patient and would highly recommend Hest bank practice
27th September 2023
Very happy with the dental care.
27th September 2023
My dentist has always been approachable. He explains everything in a way I understand with a manner which calms the patient. All the staff within the practice are extremely professional & approachable.
27th September 2023
All very professional friendly environment
26th September 2023
The level of service received & standard of facilities experienced so far are much more superior to those provided by previous dental practices.
26th September 2023
Always helpful and informative
25th September 2023
Helpful staff and relaxing environment.
25th September 2023
Very caring ,very gentle and considerate to the patient
24th September 2023
Appointment was on time. Staff were friendly & efficient.The clinic was clean & comfortable.
23rd September 2023
An excellent dentist
23rd September 2023
Highly professional and very organised
22nd September 2023
Everyone always helpful.Hygienist excellent.
22nd September 2023
I am always treated with the utmost kindness and respect.I feel totally safe,comfortable and listened to.
22nd September 2023
My amazing dentist she understood that i was very nervous .She put me at ease and was so kind making me determined to come back for further treatment .
22nd September 2023
A compassionate dental team who listen. I really feel listened to as an individual rather than treated with a one size fits all approach.
22nd September 2023
Very helpful and friendly staff. Great location, accessible entrance and treatment room.
21st September 2023
I’m always somewhat nervous when at the dentist. This dental practice has always put me at ease. That is what makes the the difference to my wellbeing- Thank you!!!
20th September 2023
Professional, efficient and very capable
20th September 2023
The staff there always look after my needs, they listen to what I want then give me options of the treatment that is available to me.
20th September 2023
Friendly, efficient, professional, reassuring. Extremely pleasant staff and surroundings. Easy access
19th September 2023
Treated well by the whole team. Very high quality service
18th September 2023
Very friendly competent staff. Good advice on plaque avoidance
16th September 2023
Friendly, helpful, explained all treatment options
16th September 2023
The surgery is clean and bright and extremely clean. The staff are very helpful and put you at ease. My dentist Katie is lovely, she explains step by step the treatment & always checks on my wellbeing whilst in the chair, always has time for a quick chat too. I was very nervous of visiting a dentist, but not anymore Katie has seen to that. Thank you
16th September 2023
I had incorrectly put the time of my appojntment in my diary and was therefore 25 minutes late, however, more appointment still went ahead. Katy was cheerful, friendly, kind and thoughtful. She explained what she was going to do and what problems there might be. The preparation for my crown was done with the minimum amount of discomfort and completed successfully. I felt I could relax in the knowledge that I was in the hands of a caring professional.
16th September 2023
Available dentist, great service, kind and caring treatment
16th September 2023
It’s the very best dental experience and makes what some people may find scary very easy to cope with.Feel special like the only patient.
15th September 2023
Professional. Efficient. Friendly.
15th September 2023
From the reception team to Sophia, I have received a caring, professional approach. Sophia always ensures that I do no experience and discomfort. She listens to me and clearly explains her responses and treatment required. I have every confidence in her and the team.
14th September 2023
All staff are very welcoming and friendly
13th September 2023
An excellent experience from professionals.
12th September 2023
Totally professional as always
12th September 2023
Friendly reception team, caring dentist and hygienist. Made to feel welcome and at ease.
12th September 2023
Very friendly and professional highly satisfied as usual.
10th September 2023
Meet my needs
10th September 2023
Hest bank dentists especially Mike have always provided fantastic care and treatment. At a check up if further treatment is required it is scheduled for as quick as possible.
10th September 2023
The receptionists are very friendly and helpful. The dentist treated me with respect and was friendly yet was extremely professional. She fully explained the treatment I was having and kept checking I was coping with it. The dental nurse was also friendly and efficient.
10th September 2023
Charm of staff.
9th September 2023
Totally satisfied as always with my experience at Hest Bank Dental Centre
9th September 2023
Because it was!!
9th September 2023
The whole experience. No-one want to go to a dentist, but this is always made as pleasant as possible in the the circumstances.
9th September 2023
The staff and dentist are amazing to be around they put you at ease when undergoing treatment and afterward
9th September 2023
Pleasant experience. High quality
9th September 2023
Kate was wonderful with luca, asking me (mum) questions about whether I had concerns and was so gentle with him. The ladies at reception went above and beyond to make the experience pleasant. Luca was more than thrilled that he came away with a striker and a balloon!
9th September 2023
Stuart is a brilliant dentist. He's so knowledgeable and expert in his field. I trust him to do what's best for my teeth. I went with very severe intermittent toothache and it has not recurred since my visit
8th September 2023
Mike is an amazing dentist. He is thorough and very calming
8th September 2023
The hygienist i saw, I believe she was called Lola, was excellent. She put me at ease and explained everything she was doing. If anything, she was overly concerned about any discomfort I may have been experiencing! Really friendly and professional service.
8th September 2023
Staff are all great...the clinic is spotlessly clean..plenty of free parking nearby
8th September 2023
Easy to make an appointment, lovely clean clinic and lovely staff
7th September 2023
Everyone at Hest Bank Dental Practice are extremely friendly and totally professional. They are all very helpful and nothing is too much trouble for them.
7th September 2023
Great situation with relaxing views over the bay. Very nicely decorated and spotlessly clean. Staff pleasant. It’s just not very local to my home so I didn’t say highly likely as it’s not local.
7th September 2023
If felt very welcome and put at ease by all members of staff. Overall the treatment from start to finish was enjoyable and relaxing and the results are fantastic
7th September 2023
Very kind and courteous service, everyone very helpful. Ease of payment for treatment. Had to change appt date and they couldn’t have been more helpful
6th September 2023
The attention to detail and time spent with you - both with the dentist and hygienist makes a huge difference to your experience. My dentist spent time with my daughter, even though she didn't have a scheduled appointment to ensure her experience was positive and stress free.
5th September 2023
From someone who is petrified of the dentist and usually has a melt down while there, the staff were absolutely brillaint I didn’t see my usual dentist but the one is saw was fantastic he manage to help distract me from what was going on and walked me through what he was going to do. The dental nurse was so lovely and very nurturing when I needed it!
3rd September 2023
Curtious and helpful reception staff, and felt at ease throughout my treatment and all previous visits
3rd September 2023
The appointment was quick and easy. I always feel treated well and comfortable when having the treatment. The dentist and dental nurse are always chatty and explain what is happening throughout.
3rd September 2023
Kindness and consideration, and professionalism
2nd September 2023
kind compassionate staff
2nd September 2023
Convenient location , professional staff .clean and modern . Easy to get an appointment
2nd September 2023
Friendly, reassuring staff. Clean environment and able to get an on the day appointment when I was in pain.
2nd September 2023
Organised, clean and thorough, helpful staff
1st September 2023
every one was helpful when i asked for help/explanation
31st August 2023
Could not fault the treatment excellent
31st August 2023
All the staff are extremely friendly and welcoming and immediately put you at ease. I have been scared of the dentist all my life, but thanks to the kindness and care shown, especially by my dentist Katie, the whole 'dentist experience' is so much better for me, thank you hest bank team!
27th August 2023
Lovely friendly staff , very experienced dentist
25th August 2023
Helpful staff and treatment always explained and carried out with great care.
25th August 2023
Professionalism, attention to detail, a dentist you can trust.
25th August 2023
Very friendly and professional put me completely at ease
25th August 2023
When I first joined the practice, I was utterly terrified of dentists. The whole team at Hest Bank have helped me overcome my fears to the point where I can cheerfully attend regular appointments by myself. I’ve even had extractions done without the need of a chaperone! I cannot thank everyone enough for making me feel safe and confident about visiting for my check ups.
24th August 2023
Elisha was very thorough, explained numerous options for me with regards to dental work going forward and what options would suit me best.
24th August 2023
Reception staff are always friendly and Stuart my dentist is the best I've ever had
19th August 2023
The hygienist was lovely. She explained the treatment, ensures I was do sortable throughout the appointment and explained aftercare and follow up appointments in detail. She is a credit to your company. Thank you
19th August 2023
Stuart the dentist not rushing and also able to keep me calm at all times The friendliness of the staff. Everyone is friendly even if you don't know them or even though they don't know me.
19th August 2023
Attitude of staff,cleanliness of premises
19th August 2023
The staff involved are experienced, efficient and considerate, and always give me confidence in my dental treatment.
19th August 2023
I attended two appointments. One was a hygiene appointment and the other was for a regular check up. Both appointments ran smoothly, although I’m never a fan of the hygiene appointment because of the procedure involved but both Emma the hygienist and Stuart, my dentist, are professional and courteous whenever I visit.
23rd August 2023
Personable using my first name
23rd August 2023
I felt very welcomed and comfortable by all staff and can not fault anything in anyone , a very satisfied and grateful customer
23rd August 2023
Reassuring for me that any treatment I may receive will be done with skill
22nd August 2023
I have always found the practise excellent in every way ,my dental treatment has always been fantastic with a wonderful dentist and you are always made to feel welcome and come away truly satisfied.I would recommend the practice to anyone.The team seem to be very well organised .Showing good management . A pleasure to be a patient at Hest Bank
22nd August 2023
Polite, knowledge and attentive staff. Treatment carried out was far superior to previous NHS and always with a smile
21st August 2023
Painless treatment is almost guaranteed on every visit. Prices have become quite high over the past years, which makes me sometimes put off making an appointment.
20th August 2023
Friendly knowledgeable staff
17th August 2023
Very professional and friendly
17th August 2023
Professional caring dentist and supportive staffExcellent service and appreciation of my complex dental situation
Alexandra Woods
I have never left a review but where else can I start but with five stars. The staff here are cheerful, very polite and professional, I have had dental anxiety for a long time and have always been terrified of stepping into dental practices, but not here. I have already had a bit of dental work done here and especially when I went in for a few root canals and some fillings a bit ago, as someone who has a condition that can be set off by dental work I was completely shocked at how painless the root canal procedures were especially, and I had no discomfort at all regarding the root canals or fillings in the following days which was a surprise as in the past I have had awful lingering pain from root canals. Also regarding the pain, they usually wait a bit until starting the work to make sure you are numbed up and they always check up on you to make sure you’re not in pain or uncomfortable during appointments. They also explain what they are doing and why, which I find can help ease you during procedures you may be anxious about. I have had a lot of appointments here recently but they have never made me feel anxious or silly for going in or for explaining my dental pain or asking questions regarding my dental health. The staff here are extremely thorough when checking via x-rays, cold test, checking bite etc. They are very helpful, they have never made me feel rushed during appointments and I have honestly been floored at how quick and efficient they are at scheduling appointments for you. They are always willing to answer your questions and explain to you any queries you may have, too. Because of them these days I am finally able to eat without pain and I am starting to feel confident in my smile again. I apologise for the lengthy review, but I would absolutely recommend Hest Bank to anyone looking for a new dental practice, as it has been worth every penny so far. Thank you all very much! ☺️
16th August 2023
Such friendly and helpful staff that go the extra mile to accommodate your needs.
16th August 2023
The knowledge and confidence. I am very nervous about coming and my dentist always does his best to put me at ease and spend time explaining what needs to be done. The nurses are always friendly and reassuring.
16th August 2023
Patient care was outstanding, nothing was too much trouble for the dentist. Reception staff were extremely lovely, chatty and friendly. Highly recommend
15th August 2023
Helpful, understanding dentist who explains everything and made me feel at ease. My treatment options were clear and well explained with the pros and cons of each method.
15th August 2023
Always friendly, welcoming and very helpful.
14th August 2023
The staff are always welcoming and do everything they can to give you an amazing experiance. The appointments alway srun to time and you never feel like you are being rushed and i always feel listened to and understood. i always fee very comfortable and at ease at hest bank thanks to the lovely team.
13th August 2023
Everyone is so friendly and make you feel at ease
12th August 2023
My dental needs were met in full in every way.
12th August 2023
The Dentist was highly qualified, knowledgable, friendly, kind and caring.
12th August 2023
Have been coming here for years and always been totally satisfied
11th August 2023
Very friendly, professional staff. Clean premises.
10th August 2023
Everyone so helpful and polite
10th August 2023
I would like to praise the actions of the dental hygienist's assistant [nurse?] who manages the suction whilst the hygienist carries out the cleaning work. She was very gentle but efficient and made the experience pleasant.
10th August 2023
appointment was on time. Staff seemed pleasant & polite
10th August 2023
Everyone is friendly, professional and respectful.
9th August 2023
Friendliness of the team, care taken and ease of making appointments. Overall the best decision I ever made regarding my dental health was to come here.
9th August 2023
Mainly because if the expertise and knowledge of the clinician who takes time to explain fully what he is doing which as someone who is afraid of the dentists really puts me at ease .
8th August 2023
I have recommended the practice to others who have registered here. I now have a professional, helpful and friendly dentist and hygienist who have restored my dental health after years of being to frightened, after some awful experiences, to attend a surgery. The reception staff are always extremely friendly and professional and I am made to feel welcome and relaxed.
7th August 2023
The appointment was for root canal work.A previous dentist had given me the impression that that root canal filling would not be possible on that tooth; and Stuart (who I was seeing) had himself said that success wasn't guaranteed. So when all went well I was delighted!
7th August 2023
Friendly welcoming reception team, clean facilities and engaging staff that listened to my requirements and worked to a solution. All round great service
5th August 2023
The professional way my needs have been met , the kind and reassuring way in which my dentist treated my problems . The cleanliness of the surgery and friendly staff . The overall experience was top notch
5th August 2023
Confident in the treatment offered
5th August 2023
Everyone is so friendly and puts me at ease. After having awful experiences at dentists previously Hest Bank is totally the opposite and I’d recommend it to anyone!
5th August 2023
My particular dentist is very gentle, kind and understanding.
5th August 2023
The staff are always very helpful. The new hygiene suit is lovely, very impressed!
5th August 2023
can always get a emergency appointment if needed
4th August 2023
Very polite, very experienced staff,very good service
4th August 2023
Professional and helpful cheerful staff. Clean and modern premises with extensive equipment. Not expensive for service and treatment provided.
3rd August 2023
Efficient, professional and friendly service.
3rd August 2023
Rebecca was very courteous, she remembered information about me and unlike other hygienists her treatment was not painful. I will not use any of the other hygienists due to painful experiences.
2nd August 2023
Extremely professional staff.
2nd August 2023
Always excellent
2nd August 2023
best i have been to, thank you for making me feel confident and comfortable.
2nd August 2023
Friendly staff and ease of disabled parking
2nd August 2023
First class , professional treatment as always.
2nd August 2023
Bright clean premises, with pleasant staff and very modern equipment. My dentist is professional, but friendly and good at his job.
1st August 2023
Professional approachConfidence in Stuart
1st August 2023
I hadn't felt able to attend for over two years but I did not feel I was treated unfairly for this
30th July 2023
It's convenient- appointments can be made around my working day. Staff are friendly and helpful. It's a very professional but relaxed environment and I trust their expertise.
30th July 2023
I am ALWAYS treated with courtesy and all details of my treatment are fully explained putting me completely at ease….everyone is so so very friendly and accommodating….,
30th July 2023
I am cared for and nothing is too much trouble. Everything is handled professionally yet personably.
30th July 2023
On time, great service and welcoming
Keith Stather
Totally satisfied with the level and quality of service provided
29th July 2023
I rang up with toothache and I got an appointment the same day, I could'nt fault the way that I was treated at all.
29th July 2023
Clean rooms, friendly dental and reception teams. Clearly explained procedures and pricing information given.
28th July 2023
Great dentist and assistant
28th July 2023
It was simply a welcoming experience and made coming to the dentist free of worry or stress.
28th July 2023
Very nice staff and nice practice very caring and very clean
28th July 2023
A lovely practice with caring, friendly staff. Care is excellent here. Always get a quick appointment for emergencies. I've been with this practice since they opened and love them all.
28th July 2023
clean premises very friendly staff and very professional people
27th July 2023
Very professionalAll the team made me feel welcome Clearly knowledgeable and actively listened to me during my visit The dental nurse , Rebecca, was truly wonderful too
27th July 2023
Dentists recommendations on improving dental health and explaining in detail any current issues
27th July 2023
Just a perfect experience from start to finish. Particularly for someone who is very nervous.
27th July 2023
All staff are very friendly, efficient and highly professional. They are also very caring.
26th July 2023
You always feel welcomed and relaxed which is important
26th July 2023
Always treated respectfully and courteously and everyone is always pleasant. The treatment given is always of a high standard.
26th July 2023
Availability for emergency treatment which was carried out quickly, professionally and painlessly with a throughly reasonable cost
26th July 2023
Attending the dentist in the past has not always been an experience that I would relish. I now attend without fear and trepidation, with the confidence that I am being treated by friendly, experienced, and empathetic professionals.
26th July 2023
Friendly service
25th July 2023
All good. All good as I expected. Very professional team.Treated with respect and good communication/with the treatment I required.Many thanks. I have no doubts that on going treatments will be the same.
25th July 2023
Courteous, helpful staff throughout.
23rd July 2023
Fabulous at understanding my needs with having autism. I can never stand people touching my face or head. The dentists always try and get through it quickly as possible and give plenty of breaks if I need them.
23rd July 2023
The very welcoming friendly atmosphere throughout .I would come for the smiles alone, at my last dental practice , the scowls from the reception made you feel uneasy from the moment you arrived.Hest Bank is a delight, as an anxious patient it is so important to feel relaxed from the moment you enter the building and the staff here are so friendly.I’m so glad I made the move
22nd July 2023
Always reliable and helpful.
22nd July 2023
Been going for years and don't want to change at the moment
21st July 2023
Professional and competent staffPleasant and clean facilities
21st July 2023
Great friendly staff always make me feel at ease
21st July 2023
The whole of the team are fantastic,they always listen to me and any problems I have,they always make me feel at ease and are always so gentle with what ever treatment I have done.
21st July 2023
The staff are extremely friendly but professional at the same time.
20th July 2023
Treated as a valued client, with courtesy and respect. My nervousness was taken in to account, and dealt with understanding.
20th July 2023
Dentist explained the treatment options and was understanding of the financial impact the treatment would have. Clinic was clean and staff were friendly.
20th July 2023
Great service, very efficient and friendly staff
20th July 2023
I was made to feel valued and everything was being undertaken for my benefit
20th July 2023
Wonderful friendly and well trained staff, the procedure was completely pain free and I had no discomfort whatsoever. Eased my anxiety about receiving dental treatment as I have always had dental anxiety. I would definitely recommend this practice to others.
18th July 2023
I have been a patient for many years and have always received exemplary care.
18th July 2023
Very exceptional dentist
18th July 2023
Great care.
17th July 2023
Professionalism, friendliness and ability to accommodate. Also the best quality of treatment I have ever received.
16th July 2023
Kate makes me feel comfortable and at ease, she always reassures me and really helps to lower my anxiety
16th July 2023
Friendly efficient members of staff and a highly experienced dentist.
15th July 2023
Very professional and I found the the hygienist was gentle. Nice to get a goodie bag and I am looking forward to the next visit
15th July 2023
Comparing my experience with my previous dentist the treatment & professionalism were outstanding. The treatment was explained all the way through and the hygienist continually checked I was ok.
15th July 2023
Excellent vare
15th July 2023
Good practice
14th July 2023
I have been a patient for 16 years. The level of care is amazing. I have always felt like part if the family and they are all amazing
14th July 2023
Highly professional
14th July 2023
Opportunity to discuss treatment with dentist. Everything throughout my appointment felt very professional.
14th July 2023
I feel very welcome from the minute I walk through the door, I’m treated with respect and kindness, my needs/wants are listened to. Thoroughly proffesional, with a bit of fun thrown in too!!
14th July 2023
I very professional and reliable service that meets my needs, with a family friendly environment.
13th July 2023
Efficient, caring.
13th July 2023
Staff always so friendly & helpful
13th July 2023
Always knowledgable caring and friendly.
12th July 2023
As a patient for many years, (and bad experiences from previous practices,) I just cannot speak highly enough of the hest bank team, from receptionists to management, they all deserve massive credit. Claire and Charlie go above and beyond. My children are now patients and they have come from being scared to now have no fears of there appointments. Thank you to the hest bank team.
12th July 2023
Professional and personal
11th July 2023
The sympathetic manner of the dentist and staff and the sheer professional and quick treatment.
10th July 2023
Feeling safe and well looked after here, Pinar was fab, the nurses were brilliant.
8th July 2023
Staff are always professional, polite and respectful . The practice is always extremely clean and a tidy. I had an X-ray and was given the results straight away. Gold standard care.
8th July 2023
The team are so friendly. But also incredibly knowledgeable. I hadn't had a dentist in 18 years, so my teeth needed a lot of work. I wasn't made to feel bad about anything. And they structured a series of appointments to get my teeth back into tip top shape, whilst minimising the amount of aggravation to my mouth/gums
8th July 2023
Never any issues when I have an appointment at Hest Bank practice. Staff always pleasant and helpful. They always explain things clearly.
8th July 2023
Hest Bank has noticed a major problem that my NHS practice has failed find. If I hadn't chosen this practice to enquire about fixed braces I maybe wouldn't have discovered the problem. A professional and very knowledgeable team.
7th July 2023
The staff have the right balance of friendliness and professionalism. Everyone is extremely competent. My visit is never straightforward because I have a choking phobia but I don’t feel judged for this and I believe that I am shown due consideration and understanding
7th July 2023
The atmosphere is calm and relaxing , the staff professional and courteous with a feeling of confidence in the clinicians .
7th July 2023
very helpful and the dentist explained everything to me and made me feel at ease
7th July 2023
Lovely staff who make you feel at ease and welcome
7th July 2023
Mike and nurse so helpful and skilled.Hygienist very knowledgeable and helpful.
7th July 2023
Confident professional advice and care.Friendliness of all staff.
7th July 2023
The staff are very helpful and friendly, feels like you are visiting family, we all know each other as we meet regularly and build a relationship, which gives me that family feeling
7th July 2023
Always professional, very caring, put you at ease if nervous. Things explained clearly. Answer any questions you might have.
6th July 2023
The staff are all friendly and helpful and I’m confident that they all do a good job.The premises are modern and pleasant and for me, conveniently located.
6th July 2023
My hygienist Genevieve was very professional, thorough and gentle. Toni the nurse and Lola on reception were also excellent. They were very welcoming, acommodating and made me feel at ease. Really happy with the results!
5th July 2023
The whole team are so professional, yet friendly, courteous and make patients feel at ease even if nervous. The ambience of the surgery is so nice and the decor is very fresh and clean. Would have no hesitation in recommending Hest Bank to anyone.
5th July 2023
Excellent service, highly clean and professional
5th July 2023
Very friendly and professional.
5th July 2023
Friendly welcoming staff who put a nervous patient at ease
5th July 2023
All staff are very pleasant and helpful, nice clean calming environment.
5th July 2023
Everyone is just really friendly and welcoming
5th July 2023
Great dentist group who always listen to your needs and put you as the patient first. Clean, tidy well organised what else could you want?
4th July 2023
I love hest bank dental, it truly feels like they care about their patients and explain everything thoroughly about what they're going to do and also what you should be doing to maintain things. Everyone is very kind and friendly and there is no judgement.
2nd July 2023
Great staff and welcoming environment. Able to understand and treat dental issues swiftly.
2nd July 2023
My dentist John highly recommended for tooth extractions also very speedy treatment. Sophia very sociable and always puts me at ease arranging future treatments.
1st July 2023
Always happy with the service provided. Professional and all work done to the highest standard whilst maintaining a friendly atmosphere. 10 out of 10
1st July 2023
The dentist took time to explain the health of my teeth and how best treatment going forward both short and long term
30th June 2023
The staff were fab made me feel very comfortable as I am an extremely nervous patient they were very caring towards me and gave me all the information I needed
30th June 2023
Very professional both hygenist and dentist and accomadating for appointments. Clean pleasant experience.
29th June 2023
It's just a nice friendly place and I trust my dentist to give me good advice and treatment
29th June 2023
My treatment has taken nearly a year from start to finish, Pinar has been amazing she has changed my life . I’ve had extensive treatment and she’s been brilliant.
29th June 2023
Friendly dentist and staff, seen quickly, good care
29th June 2023
Everyone was friendly, helpful and professional.
29th June 2023
Friendly happy people that make you feel at easy.
28th June 2023
I was treated with dignity, courtesy and respect and the care I received felt thorough. I was allowed some control by being able to stop for a break when I wanted one. My impression is that the staff at Hest Bank Dental are extremely professional and trustworthy.
28th June 2023
I have been using the practice for over 10 years and they have always been very good. Stuart and his team are friendly and considerate
28th June 2023
Very professional from start to finish
28th June 2023
Lovely staff. Convenient opening hours.
28th June 2023
efficient, quality of service, very professional, feeling of safety, extremely satisfied with the result.
28th June 2023
The dentist I have at this practice is someone who explains procedure in detail. Answers any issues I may have and is extremely pleasant to deal with.
28th June 2023
Friendliness, efficiency, knowledge. Time taken to explain things very clearly and an overall feeling of being taken care of and safe. It is actually a pleasure to have attended as a new patient. I left smiling and so pleased with my treatment. I felt I mattered.
27th June 2023
Very happy from start to finish. Very happy environment with a good customer relationship with staff.
27th June 2023
Happy & relaxed environment..My dentist very informative on all treatments that are required
26th June 2023
Friendly staff. Clean and hygenic premises. Dentist always spends time explaining any issues and setting out various possible options.
25th June 2023
My Dentist Mike is always ready to listen and to help. He is efficient and has fitted mw in for a repair quickly when a filling fell out. The treatment is expensive so recommending to some friends is not possible.
24th June 2023
Everyone in the surgery are so friendly and helpful and seem really happy at their work place which is lovely.
24th June 2023
Always looked after nice welcome from reception team mike excellent dentist
24th June 2023
I have a phobia of dentists I had to have a root canal I was so nervous but my dentist was so good I wish i had gone 2 years ago finally free of pain
24th June 2023
When I first started using this dentist I was a very nervous patient. I have always been treated kindly and all treatments have been thoroughly explained.
23rd June 2023
The clinicians listen ,are knowledgable , empathise they are very professional and deliver very individual person centered care . The building is spotlessly clean , comfortable and easy to reach as it is out of town . So parking is easy too .
23rd June 2023
First class treatment from Pinar
23rd June 2023
Stuart is a really understanding dentist who takes time to put you at ease, and explains what he is doing qnd what will happen next.
23rd June 2023
Practice is efficient, skilled and friendly staff
23rd June 2023
Very professional service. Always feel comfortable and have great confidence in the staff.
22nd June 2023
Ease of visit from start to finish
22nd June 2023
Everyone was so helpful and explained things well the surgery was pleasant light and airy. The dentist was kind and took time to explain what she was doing.
22nd June 2023
Very professional, spent time explaining things great teamwork attitude .Hygienist very thoughtful and felt looked after during my visit to her
21st June 2023
Every member of staff you come across is helpful and friendly. Especially on the reception desk as I was previously terrified of my dental receptionist - so much so that I lost my NHS space because of it as I was too scared to ring for an appointment. The ladies on the desk are so lovely and helpful. Also the level of care shown by the hygeinst dentists and the upstairs dentists is always spectacular and they listen to your needs and explain how to improve without being condescending.
21st June 2023
THE STAFF ARE EXTREMELY FRIENDLY VERY HELPFUL, ALWAYS COURTEOUS.THE TECHNISION TOOK GREAT CARE TO EXPLAIN IN GREAT DETAIL MY OPTIONS OF TREATMENT, SUGGESTED THE BEST TREATMENT TO FOLLOW, THAT NOT TO BE EXTENSIVE WAS PROBABLY A BETTER OPTION FOR ME, FULLY EXPLAINED ALL COSTS FOR ALL OPTIONS AVAILABLE TO ME, SHOWED ME MY TEMPLATES & XRAY/SCAN TO EXPLAIN WHAT IS NECCESSARY. GAVE ME TIME TO GO HOME TO DISCUSS THIS WITH FAMILY BEFORE MAKING ANY DECISION TO ENSURE I AM TOTALLY SATTISFIED WITH WHAT EVER TREATMENT I DECIDE TO TAKE. EXCELLENT LOVELY LADY. THANK YOU.
20th June 2023
Very professional and approachable, they listen.
20th June 2023
Good service
19th June 2023
Very professional
18th June 2023
I was very satisfied with all aspects of my appointment, this being the second appointment after registering with HestBank.
18th June 2023
Treated as a valued customer, with my wishes and views being respected when recommending treatment. I have already referred a friend who has recently moved locally.
17th June 2023
Very professional set up. Staff friendly and always good quality work done.
17th June 2023
Everything was very professional.
17th June 2023
Katie is just the most amazing dentist I have ever had treatment with me, confident, professional, gentle and extremely knowledgeable
17th June 2023
Katie was amazing with my 13 year old having his tooth extracted! The team were great
16th June 2023
Stuart is a great, thorough dentist. Staff are always lovely. Always feel at ease with Stuart and the staff.
28th May 2023
The Dentist is lovely and makes you feel at ease during the appointment. They know me by name despite only visiting a few times so far and I really feel at ease each time I visit.
28th May 2023
All staff are pleasant and courteous and the practice is so clean.
28th May 2023
Kind people, satisfied with treatment, quick response to my need,
27th May 2023
Nice and easy to get appointments and very nice friendly staff. Everything clearly explained and professionally carried out.
27th May 2023
Stuart was very professional and kind and explained everything he was doing throughout the appointment
26th May 2023
From start to finish, the team were professional courteous and very efficient.
26th May 2023
The staff made me feel at ease which I really appreciated as I was pretty nervous. The reception team were very approachable and helpful, and the whole process was very smooth and easy.
26th May 2023
Very professional and friendly
26th May 2023
Excellent, Friendly service, gentle and considerate treatment. Lovely environment. 10/10 as always.
26th May 2023
Really friendly helpful informative staff. The surgery is modern and felt clean and fresh. Gorgeous views as you’re sat waiting which helps. The latest technology is used too which in the past I haven’t been used to at other dentist.
25th May 2023
Did not have to wait long to be seen. Staff all very welcoming
25th May 2023
Both my hygienist & Dentist are lovely. I am a nervous patient, but they know this & give me time & explain everything they are doing. If I need to have a break at anytime, I am never made to feel a nuisance or rushed. They are both very patient.
24th May 2023
Patient centred care was excellent
24th May 2023
appointment arranged at short notice and all work carried out at the appointment
24th May 2023
The best dentist around. Always go above and beyond. Could not praise this place high enough,from the receptionists all the way to the practice manager. Claire deserves a medal for the way she handles the practice and customer care
Gemma Lentell
I switched to Stuart at Hest Bank Dental care after I moved areas. He was very professional and put me at ease straight away. I had to have a wisdom tooth removed and the after care Stuart provided was second to none.
21st May 2023
Excellent treatment, efficient and skilled dentist.
21st May 2023
Professional efficient friendly and polite at all times
20th May 2023
Kate always does her very best to inform me what needs doing.
20th May 2023
Felt well looked after by both clinicians and felt confident in their assessment and advice
19th May 2023
Always first class treatment with Pinar and the receptionists are always very helpful
19th May 2023
Good respectful treatment
19th May 2023
Really friendly and attentive staff. Treated with respect always and always have choices. Best dentist I have ever visited.Well done Hest bank!
19th May 2023
My treatment is always excellent - I have MS so have complex dental needs which are always addressed perfectly. Excellent and caring
19th May 2023
Painless treatment of an ongoing sensitivity problem with a previously treated tooth (at another surgery not Hest Bank).
19th May 2023
Efficient and professional service.
18th May 2023
Very clean premises. Excellent and Professional staff right from the Reception Team to the Dentist, Dr Pinar Akman. Staff are always smiling and pleasant.
18th May 2023
Emergency appointment given within 3 hours and treatment given immediately. Staff excellent and very attentive. Wasn’t rushed despite late booking.
17th May 2023
Excellent service. My dentist listens and gives me options & when I have needed work does a very good job- hope he doesn’t retire soon! Also my hygienist is very good and explains everything.
17th May 2023
Excellent care as usual.
17th May 2023
Felt at ease and was well cared for
16th May 2023
I am a very nervous patient and from start to finish I was looked after
16th May 2023
Stuart is absolutely amazing at his job, I love the work he has done on my teeth. Always fantastic with my little boy too, I cannot recommend this place enough.
16th May 2023
Just a very happy place with lovely staff
14th May 2023
friendly and efficient staff ensured the visit went to plan
13th May 2023
Everything is so professional and perfectly organised. Staff are excellent.
13th May 2023
Receptionists in both areas very friendly and efficient. Rebecca the hygienist very considerate of the fact I’m a wimp re getting teeth cleaned. She was thorough and gentle. Mike, what can I say…most excellent and his team.
13th May 2023
Pinar was amazing, I trust her 100%
12th May 2023
The job was done quickly and efficiently
12th May 2023
appointment was on time. Staff were friendly & polite
12th May 2023
Staff very friendly and made me feel comfortable. Work carried out well and professionally. Explained what being done and what could do to help keep clean etc. very pleased with experience
12th May 2023
Professional at all times. Staff pleasant and helpful. Friendly environment.
11th May 2023
The dentist took time to explain the options available. My appointment did not feel rushed and I felt that I was in competent hands. In 30 years of going to dentists probably the most pleasant experience I have had.
11th May 2023
Efficient and friendly. I felt at ease.
11th May 2023
Very helpful and knowledgeable staff
11th May 2023
A professional, clean and friendly environment. Treatment was thorough and more comfortable and effective than other clinics.
11th May 2023
The visit was as expected, with no problems.
10th May 2023
Everyone was really nice, no waiting times. Everything very clean (although the panelling at reception desk makes my eyes go funny) but everyone was very pleasant I never have an issue going.
10th May 2023
Polite, clean, respectful and friendly. Painless and quick but professional treatment. Friendly with loads of chat and banter.
10th May 2023
Although the temp crown came out after a day and Sophia wasn't in I was able to see another Dentist.Sophia is very friendly and explained everything throughout the treatment
9th May 2023
Continued professional advice and care as previously experienced.
8th May 2023
very polite and professional
8th May 2023
The staff and clinician I saw were very professional and supportive of my needs. I had all of my questions answered and highly recommend this practice.
7th May 2023
very prompt service and excellent care
6th May 2023
Dental - phobias which have impacted treatment at previous dentists have been managed with understanding and skill on the part of staff at Hest Bank to the extent that I now cope with appointments and have complete trust in Katie
5th May 2023
Required an urgent appointment and my needs were met
5th May 2023
Professional in all aspects as per usual
5th May 2023
Excellent well trained pleasant staff
5th May 2023
Pinar has been my dentist for a number of years. Her skills, service and ability to make me feel comfortable is why I’ve kept coming back! All staff, especially the dental nurses, are so friendly and helpful too
5th May 2023
I am a very nervous patient and I was treated very well
4th May 2023
Listened to by the dentist and given options and also comforted with words when upset
4th May 2023
Thius is a good professional dental practiceand the clinician is exctremely good.
3rd May 2023
I have been a patient at the Clinic for many, many years I have complete trust and faith in everyone that works there….I’m put at ease and always satisfied with my treatment….an excellent dental surgery….
3rd May 2023
I have always found the staff, and in particular, my dental surgeon to provide an excellent service.
30th April 2023
A competent clinician who listened and was empathetic.I did not understand why Reception was reluctant to respond to e mails or allow ne to schedule an appointment by email.
30th April 2023
I was looked after with the utmost care and everything was explained to me before it was undertaken. Stuart was calm and kind and made me comfortable and relaxed in what to me was a stressful procedure. Thank you.
30th April 2023
Friendly and professional, made to feel at ease.
29th April 2023
The staff seemed to know what they were doing, kept me relaxed and I felt very comfortable
29th April 2023
Treatment carried out with skill and care
29th April 2023
Excellent examination by dentist who scanned my teeth
29th April 2023
Everyone is really friendly and helpful. Treatment was explained and a new scan option was done.
28th April 2023
Comprehensive treatment well done, staff very professional.
28th April 2023
Had a lot of work done over last 12 months to put my mouth right and always felt I was cared for every step of the way and they continue to do so, I was very frightened of dentists but now it’s a breeze
28th April 2023
Appointment on time. Friendly and relaxed atmosphere while being treated ..advice going forward to maintain my oral health. Overall all makes a dentist visit Good
27th April 2023
Brilliant practice of clinicians and nurses. Great at putting me at ease and explaining treatment. Lovely friendly atmosphere.
27th April 2023
Always received with kindness and courtesy
26th April 2023
Didn't have to wait long for my hygienist appointment, and also my dental dental checkup
26th April 2023
On time, made to feel comfortable. Very professional and friendly
26th April 2023
I have been amazed by the service at Hest Bank since being referred. I’ve been able to secure appointments quickly and have always been met with kindness and full information about my treatment options. Sofia Dias has been my dentist and has been absolutely phenomenal, so much so that I have moved all of my family over to Hest Bank as a result. I had my composites fitted by Sofia yesterday, with support from dental nurse Toni. It was a brilliant time for me where I felt supported, informed, included and safe when undergoing something that is really big in my life (I’ve always hated my teeth and have saved for years to get to the point of fixing my smile). I cannot recommend this dental practice highly enough.
26th April 2023
Pleasant helpful staff. No problem in booking an appointment. A stress free experience
25th April 2023
I'm so glad I have the opportunity to feed back on the service. I was going to email anyway because I wanted to tell you how wonderful I think Becky is. She is so kind and just lovely, as well as doing a great job. The best hygienist I have ever had. I am delighted with the service provided by everyone at the surgery and recommend it to all my friends and acquaintances.
25th April 2023
Friendly team. Pinar was competent as always
22nd April 2023
Very pleased and comfortable with the dentist as I am quite nervous when visiting. The dentist is always welcoming which makes me feel at ease
22nd April 2023
Trea
22nd April 2023
The care and attention paid to me
22nd April 2023
Everything as expected. All ok time. The staff are very considerate, they constantly check - they are massively into patient wellbeing and that is ALL staff. They remember you and make it personal.
21st April 2023
As always it is a very professional dental practice and you are made very welcome and the dentist makes you feel calm .The service they provide is excellent and I wouldn't think of ever going anywhere else.They have lovely staff and always a happy receptionist who chats away when you go in FIVE STAR SERVICE
21st April 2023
I am highly satisfied with my experience at Hest Bank Dentist because I am treated as an individual. The staff know that I am nervous about dental work, and everybody makes an effort to put me at ease. The procedures are always carried out carefully, and explained calmly to me. Thank you everyone for all you do.
21st April 2023
Attended this dentist for years and have always had great treatment. Staff are professional and friendly.
21st April 2023
Very good staff. Clean.
20th April 2023
Not kept waiting. Cleanliness. Staff all polite.
20th April 2023
All work was done in a very professional and friendly manner. I felt safe and reassured during the whole process.
20th April 2023
Lovely staff, so helpful from start to finish and very easy to reschedule revisiting times.
19th April 2023
Efficient pleasant staff. Always helpful and caring professional responses to any questions re suitable treatments .
19th April 2023
3rd visit to the practice, 100% satisfaction all round.
19th April 2023
I felt my dentist put me at ease , and explained everything that was going to happen. I wasn’t looking forward to the treatment , how everything was explained step by step . Helped!!
19th April 2023
Very professional staff. Excellent facilities. Friendly reception team
18th April 2023
My dentist always considers my needs and is happy to take time and chat through any issues. Everything is very clear and straightforward and any issues are dealt with instantly. The building is well kept and staff are friendly and helpful.
18th April 2023
Excellent all round
18th April 2023
I chose Hest Bank dental practice because I had quite a few bad experiences throughout the years from childhood to adulthood with dentists I cannot stress how much they have made me feel at ease and they are so attentive and caring and kind I will be continuing to go there they are the best thank you Hest Bank for restoring my faith in Dentists x
15th April 2023
Very pleased with the treatment I received from the dentist. I have such confidence in the treatment and I am a nervous patient. I had the treatment explained to me step by step and the different options.
15th April 2023
Routine regular appointments handled politely, professionally, and in a friendly way.
15th April 2023
Everything was done professionally
Helen Davies
I cannot recommend Katie Henry enough. So professional and reassuring.
Jo Scully
Excellent service by Katie Henry, made me feel really at ease while receiving treatment.
14th April 2023
It was my first treatments for over 30 years so was very nervous made to feel at ease . I would however like to be a nhs patient but that was not available at the time
14th April 2023
Very thorough.Answered my questions well.Good advice.
13th April 2023
Reception staff are all lovely although would like a clock in waiting room , toilet , waiting room and dental room very clean , the dental hygienist and dentist friendly , explain everything , listen to me , advice on brushing my teeth , very knowledgable , don’t feel to nervous , can’t hear drilling in waiting room and no fish tank which makes me nervous as associated with dentists and no dentist smell either . Highly recommend Hest bank dentist
13th April 2023
The whole team are polite, professional and courteous
13th April 2023
put me at ease as i am not that fond of goin to the dentist
13th April 2023
Very efficient
12th April 2023
Appointment easily organised, staff attentive and respectful. Clinician extremely thoughtful and caring listening to concerns etc. Treatment given was discussed and I was asked often if ok
12th April 2023
Friendly and professional service
12th April 2023
Friendly and caring staff who explained the procedures carried out during the check up in a clear and informative way.
12th April 2023
Hest Bank is an exemplary practice in every aspect. Congratulations to all!
10th April 2023
As someone who is nervous I felt listened to and safe. Very professional and lots of options given.
8th April 2023
Experienced and knowledgeable staff, put my child and myself at ease. Easy to book appointments and choosing who you want to see, really helps with continuity. Glad we found your surgery and recommend you to family and friends.
6th April 2023
The staff are all warm & friendly and above all professional. The practice is immaculately clean and well presented. Always a pleasure to attend the dentist even for a filling!
6th April 2023
I am at the start of some considerable treatment, unfortunately, the two loose teeth became unmanageable, which has altered the original plan, this has been dealt with in a very professional manner, the receptionist spent a lot of time to accommodate my work rota. I m looking forward to getting my new smile! Thankyou everyone at Hest Bank Dentist, you’re stats ⭐️
5th April 2023
The practice runs smoothly , I always feelValued as a service user and feel my needs are dealt with in a professional manner
2nd April 2023
Kate my dentist is amazing and kind, and makes me feel at ease, as do the whole team that work there.
2nd April 2023
Always a great, friendly, personal service.We recommend to our friends and family.Thank you to all the team!
1st April 2023
Excellent service
31st March 2023
Excellent treatment,very gentle when scaling and polishing my teeth and checking that I was OK and it wasn't hurting me.
31st March 2023
It made a usually nasty experience pleasant
31st March 2023
Very professional team from the Receptionist to the clinicianFacilities are excellent and Katie is easily the best dental clinician I have ever had treatment from.
31st March 2023
Welcoming staff, hygienist listened to my worries, satisfactory treatment from all departments
29th March 2023
Kate was professional and friendly and advised me every step of the way.
29th March 2023
Quick and efficient service. I didn’t have to wait at all
27th March 2023
A chipped tooth over the weekend. Excellent reception gave me a cancellation appt same day. Excellent dental work from Pinar.
25th March 2023
Very friendly and competent
24th March 2023
As always I was treated with respect and all the staff were friendly and helpful, I won't go anywhere else now as I have found the best dental surgery 8nbthe area.
24th March 2023
I often find hygienists to put me on edge, and do not usually enjoy the experience.This was by far the best yet- no pain no discomfort
24th March 2023
Well pleased with my appointment and hygiene work done, the technician was very good and explained everything that she recommended and what to do for the future.
23rd March 2023
Staff are friendly and knowledgeable
23rd March 2023
Was greeted with a welcoming smile. We always see the same dentist.The dentist is very friendly and explains what she is going to do. We will definitely be back for our regular check up. Thank you .
22nd March 2023
Excellent treatment from Reception Staff and Hygenist. Was made to feel at ease during appointment and very informative of procedures carried out
22nd March 2023
Being treated as a person, not just a number
19th March 2023
Excellent treatment given by Pinar
19th March 2023
Friendly staff, treatment options explained in detail, work carried out efficiently.
17th March 2023
Top quality treatment given with a genuine smile
17th March 2023
I hated the dentist and was a wreck before visiting Sofia who has worked hard to win my confidence
17th March 2023
met my needs and expectations
16th March 2023
Pinar always takes her time with me as I am extremely scared of dentists. She deals with my fear very well as do the dental nurses
16th March 2023
The professional treatment by all involved.
16th March 2023
Alway made to feel very relaxed and comfortable. Best dental experience you could have, given no one likes the dentist!
16th March 2023
Great acceptance and understanding of my fear and needs. High skills level and ability and lots of support and kindness. Katie was the best dentist I've seen ever.
16th March 2023
Excellent service, friendly expert staff, cleanliness.
15th March 2023
I was made to feel relaxed. Felt confident that I was in safe and experienced hands. I had a hand to hold. Everything was explained to me in detail and repeated if I wasn’t sure. Excellent info on how to look after my teeth when I got home. A number to ring if there was a concern.
15th March 2023
I had to rearrange my original appointment due to illness. There are few rearrangement apps available therefore meaning a long time till the next available app. That's all but not great! I always want an app with the sane person as others have caused significant pain so that limits things more.
12th March 2023
I was given care and attention according to my needs and treated politely.
10th March 2023
Staff are lovely and friendly
10th March 2023
Everybody at Hest Bank Dental Care are highly professional, courteous and very friendly. The practice is also spotlessly clean.
9th March 2023
Efficient, effective, friendly, professional service. I was seen pretty much on time and treated with respect and care. I am frightened of dental care but experienced no pain and was able to take quick, small breaks to enable me to feel in control. I was given advice about gum care and feedback that, on the whole, I was brushing my teeth correctly. I am very grateful for the improvement in the appearance of my teeth since I started attending Hest Bank last year.
9th March 2023
Just an excellent experience all-round. Highly recommended dentist which is recommended to anyone who is looking for a local caring dentist.
9th March 2023
No reason to complain about any element of the consultation
9th March 2023
The team are very caring and friendly , customer service is excellent, it’s very clean and tidy .
8th March 2023
Very professional team of dentists and hygienists.
8th March 2023
Dentist and hygienist amazing reception staff need to acknowledge customers when they arrive not after 2 minutes when they sit talking amongst themselves I have been 6 or 7 times and always feel this they sit chatting before acknowledging don’t normally mind but not a cheap service so expect more on reception
8th March 2023
Very satisfied with the treatment.
7th March 2023
The hygienist was very professional and explained everything that was happening before, during and after the treatment. She explained what was happening with diagrams on screen as well as x rays. She also went through a plan of action with a follow up appointment to check things are going well.
7th March 2023
Being a person who has a phobia with Dentists as I had a very bad experience when I was a child I still get sweaty palms and I feel very anxious I cannot believe how relaxed the clinicians have made me feel and the receptionists I actually don’t fret anymore when my next appointment is coming up I actually look forward to it thank you so much x
7th March 2023
Attention to detail and making me feel welcome
6th March 2023
Everyone was helpful and pleasant and the treatment was very professional.
5th March 2023
Prompt appointment. The clinician asked about my preference of treatment and listened to my concerns. Very professional but still friendly and helpful. Very impressed with whole experience.
5th March 2023
Very professional, polite staff, clean reception & treatment room. Full explanation of possible issues with gums and rectification plan. Easy to re-schedule cancelled appointment & text notifications for all appointments
4th March 2023
As already answered
4th March 2023
Friendly reception staff, dentist was very knowledgeable listened to what I needed and has advised on a treatment plan over the coming months.. excellent visit from start to finish
3rd March 2023
Treatment was well explained and I felt completely at ease throughout the whole consultation and procedure.
3rd March 2023
Sophia clearly explains the problem and options for dealing with it. I have every confidence in her. Thank you
3rd March 2023
Process quick and efficient. Treatment was painless and informative. Staff were friendly.
2nd March 2023
Just another fantastic experience of dental services. You couldn’t get a better dentist if you tried. All are really helpful, welcoming, and really get to know you as a patient
2nd March 2023
I brought my 3 year old son for his check up , immediately his dentist and colleagues made him feel welcome. Jonathan his dentist is always very calm, patient and caring , making the experience for my son an enjoyable one , he always feels happy to come because of this and looks forward to his sticker reward he also loves to play in the dentist role play area before we go in. I also come for check ups and hygiene appointments, I recently had a filling which went so smoothly,something I was a little anxious about but i was made to feel comfortable and it felt like an easy procedure and I was in good hands. All the staff that I've met here are very friendly and amazing at what they do I recommend it very highly
2nd March 2023
I arrived early for my appointment and was seen on time if not a bit before. Staff are very friendly, it's easy to talk about the progress of my toothcare and what options are available in the future. Prices are clearly discussed and treatments are explained fully.
1st March 2023
nothing went wrong.
1st March 2023
As usual, the whole team are very professional and delivered a service of the highest quality.
27th February 2023
I can't rate the treatment high enough, the sensitivity, the gentleness and the care of everyone involved in my treatment, especially Katie Henry has been the absolute best!
26th February 2023
Very warm welcome b arrival, apologies given for running slightly late, Dentist was very proffesional, thorough examination, and took time to listen to my concerns, explained in detail what she planned to do in my next appointments over possibly six months time. Receptionist was great, and took into consideration my work shift pattern, and booked my next appointment to accommodate.
26th February 2023
The staff made me feel relaxed in what was for me a nervous situation
26th February 2023
Had time to talk about everything found l needed some other treatment so returning next week hope everything goes ok
25th February 2023
After a lifetime of fear of dental procedures I have at last found a dental practice I can trust …. I no longer shake with trepidation and am eternally grateful to the team at Hest Bank for helping me cope with treatment to the extent I can make an appointment rather than avoid the issue
25th February 2023
This was an Assessment appointment, preliminary to joining Denpklan. The clinician was courteous, thorough, and careful in explaining treatment options.
25th February 2023
Katie. The dentist explained everything that she was doing and was constantly attentive to me, asking if I was OK. I was having a root removed that she saw on my xray and I felt no pain. The dental nurse explained thoroughly the aftercare needed.
25th February 2023
Staff are very welcoming and caring.
24th February 2023
Professional friendly team Always happy with care
24th February 2023
everything went very smoothly and all staff were pleasant and curtious
24th February 2023
Friendly & efficient service
23rd February 2023
Sofia always listens is extremely thorough, is polite, knowledgeable and professional while also being refreshingly friendly and always a joy to visit.
23rd February 2023
The staff are always very pleasant and polite and always happy to help in any way
23rd February 2023
As an extremely nervous person the dentist listened to my concerns and then gave me options regarding my treatment explaining every step of the procedure. I am not very good at tolerating dental injections and the dentist administered the anaesthetic with such care and skill that I didn't feel the injection.
23rd February 2023
Seen on time. Problem solved and procedure clearly explained beforehand
23rd February 2023
This was only a hygiene appointment but my experience at Hest Bank has totally changed my previous negative experiences at another clinic. I don't mind coming for treatments and actively engage with my dentist about potential work that needs to be completed.
22nd February 2023
From the receptionists warm welcome by name to making a further appointment on leaving everything was well organised and everyone was very friendly and welcoming as well as professional.
22nd February 2023
The Hest Bank dental team are simply superb, welcoming, friendly and most knowledgeable of both patient and dentistry - fantastic!!
22nd February 2023
I was seen on time and everything was explained to me, I am a nervous patient and was put at my ease.
21st February 2023
For my last 2 visits I have seen the new hygienist which I am very happy about. Not only is her attitude 100% better than what I have previously experienced but the treatment she gives is, I feel, superior.
16th February 2023
i have always struggled to find a dentist i trust and feel at ease with and over the years off being here i feel so much more relaxed and at ease and it definitly helps the anxiety when you have good care
16th February 2023
All the staff, from the receptionist to the dentist himself, were friendly, professional and efficient.
15th February 2023
I have been a patient at Hest Bank Dental Clinic for many, many years….ALL the staff have been polite, attentive and very professional whilst dealing with me and my needs….I would thoroughly recommend them to everyone….I wouldn’t go anywhere else…..