Your safety at Hest Bank Dental in COVID-19

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02/11/2021

These are very uncertain times for everyone and COVID-19 has left us with a feeling of fear and an uncertainty of what we should or should not be doing. We, at Hest Bank Dental are here to reassure you that booking a dental appointment during COVID-19 should not be a stressful or scary experience.

Oue practice is remaining open and our team are all working hard to provide you all with excellent patient care whilst ensuring your safety, as well as safeguarding themselves.

At Hest Bank Dental we pride ourselves on the high level of standards we maintain in cross infection control and the providing of a clean and safe environment for all our patients. In addition to our usual protocols, we have put in place extra precautionary measures to ensure your safety during COVID-19.

Here is an insight into the measures we are taking to protect our patients;

  • Every surgery has been installed with ‘Radio8’ air filtration systems to purify the air & deactivate any unwanted viruses & bacteria

  • Temperature checks on each member of staff are carried out on arrival, prior to commencing work

  • Staff are provided with Lateral Flow COVID-19 tests on a twice weekly basis

  • The entire team have received, or are in the process of receiving their COVID-19 vaccinations

  • Clinical staff are supplied with full PPE (Personal Protective Equipment) including fit tested respirator masks for aerosol procedures, face shields & new gowns or aprons for each new patient. Our reception team will also be wearing masks but remember our smiley, friendly faces are still beneath those masks! 😊

  • A Perspex screen has been installed at reception to allow safe communication between our patients and the reception team

  • Each surgery will be fully disinfected between each patient, with extra time given for cleaning after aerosol procedures

  • Rubber dam will be used whenever possible to protect pts airway and minimize viral transmission

What to expect when attending Hest Bank Dental

Alongside these extra Infection control measures we have also implemented new protocols for you to follow when attending an appointment

  • An email will be sent to you prior to your appointment with some COVID-19 screening questions. We kindly ask that this is completed before attending the practice.

  • In an aim to reduce physical contact and paper forms we may also email you a medical history form to complete to update our records. Please always check your emails leading up to your appointment

  • For your protection and our own, we ask that you arrive wearing a face mask (unless exempt), which remains in place until you're asked to remove it by your dentist or Hygienist

  • On arrival at the practice please wait to be greeted at the side door by one of our team

  • Your temperature will be taken on arrival before you enter the waiting area, you will then be asked to use the hand sanitizer available

  • Waiting room seating is arranged to ensure social distancing between our patients and you will be directed to a seat by one of our team

  • All magazines have been removed from the waiting room to prevent any cross infection

  • Where possible, all children attending appointments should be accompanied by just one parent/guardian

  • We ask patients, who are experiencing a temperature, cough or any COVID-19 related symptoms to not to attend the practice

We understand that these are difficult times and appreciate your patience with the current changes we have implemented to ensure your safety. To reassure you once again we are open for all routine & emergency appointments & look forward to seeing you.

Thank you for all your continued support

The Team at Hest Bank Dental x

Friendly and approachable (Stuart and Gen).
P. Gallagher
Very pleased with my first appointment, Sofia was very thorough and pleasant.
D. Mclaughlin
Our whole family attend Hest Bank Dental Centre it is a fabulous, friendly and caring practice. The whole team make you feel very welcome at every visit. Highly recommend
Tracey
Bolton le Sands
Even with having work done, Stuart made Phoebe (age 9) smile.
Patient at Hest Bank Dental Care
The whole ambience is very pleasant, lovely waiting room and great views. Kate has done wonders with my teeth. A caring team where everyone works together.
Mrs. Light
Wonderful as always! Thank you so much, no pain!!
Patient at Hest Bank Dental Care
I've been a patient for a few year's now and I have to say I've never felt so comfortable going to the dentist. The staff are very friendly and professional and go way beyond the call of duty.
Toby Bush
I like the up-to-date technology.
Patient at Hest Bank Dental Care
Thank you for your expertise and kindness.
Patient at Hest Bank Dental Care
I'm always put at ease by the compassionate, professional staff.
Patient at Hest Bank Dental Care
Always a pleasure to visit.
M. Caygill
Excellent dentist, lovely warm and welcoming staff. I love my Dentist Stuart, always chatty and makes you feel relaxed.
Shane
Everyone is always so kind, gentle and helpful. I have always felt that I’m in safe hands.
David Dale
I won’t see anyone else.
Patient at Hest Bank Dental Care
Absolutely wonderful service, caring & very professional staff x A*A*A*A*A* highly recommended - superb dentist -the best!
Emma T
Always a happy place, everything is explained in detail. Very pleased with service.
Patient at Hest Bank Dental Care
Lovely, pleasant place to come – both staff and premises spotlessly clean.
Patient at Hest Bank Dental Care
Love this practice! Total trust in your abilities and expertise.
Patient at Hest Bank Dental Care
Very friendly staff, I wouldn’t change my dentist for the world.
A. Rashid
Lovely, relaxed appointment. Sofia was lovely and explained everything very well.
S. Hardie
I love the dentist.
H. Payne
Always very welcoming, friendly and reassuring.
Patient at Hest Bank Dental Care
Hest Bank Dental Care has completely cured us of our previous loathing of dentists and dental practices…you know you are in safe hands and that the team do everything possible to relax you and ensure the treatments are as comfortable as possible.
Sandi & Polly Haythornthwaite
My dental nurse (Charlie) was excellent, it would be lovely to have her every time.
S. Todd
Meet The Team

Meet the Team

Meet the Team
Why Hest Bank?

Why Hest Bank?

Why Hest Bank?
Ways to Pay

Ways to Pay

Ways to Pay
Friendly and approachable (Stuart and Gen).
P. Gallagher
Very pleased with my first appointment, Sofia was very thorough and pleasant.
D. Mclaughlin
Our whole family attend Hest Bank Dental Centre it is a fabulous, friendly and caring practice. The whole team make you feel very welcome at every visit. Highly recommend
Tracey
Bolton le Sands
Even with having work done, Stuart made Phoebe (age 9) smile.
Patient at Hest Bank Dental Care
The whole ambience is very pleasant, lovely waiting room and great views. Kate has done wonders with my teeth. A caring team where everyone works together.
Mrs. Light
Wonderful as always! Thank you so much, no pain!!
Patient at Hest Bank Dental Care
I've been a patient for a few year's now and I have to say I've never felt so comfortable going to the dentist. The staff are very friendly and professional and go way beyond the call of duty.
Toby Bush
I like the up-to-date technology.
Patient at Hest Bank Dental Care
Thank you for your expertise and kindness.
Patient at Hest Bank Dental Care
I'm always put at ease by the compassionate, professional staff.
Patient at Hest Bank Dental Care
Always a pleasure to visit.
M. Caygill
Excellent dentist, lovely warm and welcoming staff. I love my Dentist Stuart, always chatty and makes you feel relaxed.
Shane
Everyone is always so kind, gentle and helpful. I have always felt that I’m in safe hands.
David Dale
I won’t see anyone else.
Patient at Hest Bank Dental Care
Absolutely wonderful service, caring & very professional staff x A*A*A*A*A* highly recommended - superb dentist -the best!
Emma T
Always a happy place, everything is explained in detail. Very pleased with service.
Patient at Hest Bank Dental Care
Lovely, pleasant place to come – both staff and premises spotlessly clean.
Patient at Hest Bank Dental Care
Love this practice! Total trust in your abilities and expertise.
Patient at Hest Bank Dental Care
Very friendly staff, I wouldn’t change my dentist for the world.
A. Rashid
Lovely, relaxed appointment. Sofia was lovely and explained everything very well.
S. Hardie
I love the dentist.
H. Payne
Always very welcoming, friendly and reassuring.
Patient at Hest Bank Dental Care
Hest Bank Dental Care has completely cured us of our previous loathing of dentists and dental practices…you know you are in safe hands and that the team do everything possible to relax you and ensure the treatments are as comfortable as possible.
Sandi & Polly Haythornthwaite
My dental nurse (Charlie) was excellent, it would be lovely to have her every time.
S. Todd