Denplan Excel Inspection 100%

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03/01/2017

What is Denplan Excel ?

All practicing dentists in the UK have to be registered with the General Dental Council (GDC) and the career quality commission (CQC) who regulate and inspect dental practices.

The Denplan Excel certification programme  is an additional mark of quality available to member dentists and is tailored to support and encourage practices to reach their full potential as providers of excellent customer care.

Practices must also pledge to use the most appropriate procedures and dental knowledge to ensure that patients are receiving the highest standard of care from start to finish and encourage patients to be involved in any decision making stages.

At our inspection yesterday we scored a record breaking 100% in all the quality standard marks. Congratulations to all the team, and I hope this reassures you more than ever of the quality of our service to you and your family.

I like the up-to-date technology.
Patient at Hest Bank Dental Care
I've been a patient for a few year's now and I have to say I've never felt so comfortable going to the dentist. The staff are very friendly and professional and go way beyond the call of duty.
Toby Bush
Absolutely wonderful service, caring & very professional staff x A*A*A*A*A* highly recommended - superb dentist -the best!
Emma T
Very pleased with my first appointment, Sofia was very thorough and pleasant.
D. Mclaughlin
The whole ambience is very pleasant, lovely waiting room and great views. Kate has done wonders with my teeth. A caring team where everyone works together.
Mrs. Light
Friendly and approachable (Stuart and Gen).
P. Gallagher
Thank you for your expertise and kindness.
Patient at Hest Bank Dental Care
I won’t see anyone else.
Patient at Hest Bank Dental Care
Lovely, relaxed appointment. Sofia was lovely and explained everything very well.
S. Hardie
Always a happy place, everything is explained in detail. Very pleased with service.
Patient at Hest Bank Dental Care
I'm always put at ease by the compassionate, professional staff.
Patient at Hest Bank Dental Care
Wonderful as always! Thank you so much, no pain!!
Patient at Hest Bank Dental Care
Our whole family attend Hest Bank Dental Centre it is a fabulous, friendly and caring practice. The whole team make you feel very welcome at every visit. Highly recommend
Tracey
Bolton le Sands
My dental nurse (Charlie) was excellent, it would be lovely to have her every time.
S. Todd
Everyone is always so kind, gentle and helpful. I have always felt that I’m in safe hands.
David Dale
Hest Bank Dental Care has completely cured us of our previous loathing of dentists and dental practices…you know you are in safe hands and that the team do everything possible to relax you and ensure the treatments are as comfortable as possible.
Sandi & Polly Haythornthwaite
Excellent dentist, lovely warm and welcoming staff. I love my Dentist Stuart, always chatty and makes you feel relaxed.
Shane
Very friendly staff, I wouldn’t change my dentist for the world.
A. Rashid
I love the dentist.
H. Payne
Even with having work done, Stuart made Phoebe (age 9) smile.
Patient at Hest Bank Dental Care
Always very welcoming, friendly and reassuring.
Patient at Hest Bank Dental Care
Always a pleasure to visit.
M. Caygill
Lovely, pleasant place to come – both staff and premises spotlessly clean.
Patient at Hest Bank Dental Care
Love this practice! Total trust in your abilities and expertise.
Patient at Hest Bank Dental Care
Meet The Team

Meet the Team

Meet the Team
Why Hest Bank?

Why Hest Bank?

Why Hest Bank?
Ways to Pay

Ways to Pay

Ways to Pay
I like the up-to-date technology.
Patient at Hest Bank Dental Care
I've been a patient for a few year's now and I have to say I've never felt so comfortable going to the dentist. The staff are very friendly and professional and go way beyond the call of duty.
Toby Bush
Absolutely wonderful service, caring & very professional staff x A*A*A*A*A* highly recommended - superb dentist -the best!
Emma T
Very pleased with my first appointment, Sofia was very thorough and pleasant.
D. Mclaughlin
The whole ambience is very pleasant, lovely waiting room and great views. Kate has done wonders with my teeth. A caring team where everyone works together.
Mrs. Light
Friendly and approachable (Stuart and Gen).
P. Gallagher
Thank you for your expertise and kindness.
Patient at Hest Bank Dental Care
I won’t see anyone else.
Patient at Hest Bank Dental Care
Lovely, relaxed appointment. Sofia was lovely and explained everything very well.
S. Hardie
Always a happy place, everything is explained in detail. Very pleased with service.
Patient at Hest Bank Dental Care
I'm always put at ease by the compassionate, professional staff.
Patient at Hest Bank Dental Care
Wonderful as always! Thank you so much, no pain!!
Patient at Hest Bank Dental Care
Our whole family attend Hest Bank Dental Centre it is a fabulous, friendly and caring practice. The whole team make you feel very welcome at every visit. Highly recommend
Tracey
Bolton le Sands
My dental nurse (Charlie) was excellent, it would be lovely to have her every time.
S. Todd
Everyone is always so kind, gentle and helpful. I have always felt that I’m in safe hands.
David Dale
Hest Bank Dental Care has completely cured us of our previous loathing of dentists and dental practices…you know you are in safe hands and that the team do everything possible to relax you and ensure the treatments are as comfortable as possible.
Sandi & Polly Haythornthwaite
Excellent dentist, lovely warm and welcoming staff. I love my Dentist Stuart, always chatty and makes you feel relaxed.
Shane
Very friendly staff, I wouldn’t change my dentist for the world.
A. Rashid
I love the dentist.
H. Payne
Even with having work done, Stuart made Phoebe (age 9) smile.
Patient at Hest Bank Dental Care
Always very welcoming, friendly and reassuring.
Patient at Hest Bank Dental Care
Always a pleasure to visit.
M. Caygill
Lovely, pleasant place to come – both staff and premises spotlessly clean.
Patient at Hest Bank Dental Care
Love this practice! Total trust in your abilities and expertise.
Patient at Hest Bank Dental Care